Contact DayBand Customer Service

Cannot register. I received a number 810604 but it goes nowhere.

I purchased 2, only one worked. Tried numerous times to get second one working, but, would not even charge. Koresupport sent another tracker, supposedly free, but, I told them sending it back.
The one that worked was fine, not very accurate, but for the price, okay, despite the tracker to phone binding does not always work. Threw the one that never worked in a drawer, got banged around, dropped... Tried one last time to try and charge it, and lo and behold, it charged. Gave to my husband, as he tried the first one and liked it.
Now I'm trying to bind the tracker to his phone. Not installing. For some reason it's messed my phone up and I can no longer sign in or get a new passcode. So now both phones not synchronizing, letting me sign in. Oh my God! Somebody do something, please. Help me at least get the one that originally worked back to binding with my phone

What am I supossed to put on the captcha line.

My father has a DayBand watch and the time is out by 3 hours. He does not have a cell phone but has a computer.

I can't seem to reset my password

Hallo, ich möchte mit in der App registrieren und soll einen Prüfcode eingeben. Wo finde ich den? Habe den Tracker ganz neu und möchte die App nutzen. Koppeln konnte ich es mit Samsung.

CAPTCHA keeps me from opening my new watch, what is it?

My KoreTrak was registered. After 2 days not being used, it stopped being registered. I need to get it registered again.

Both my husband and I are having trouble setting up an account with dayband with our core track watches. We need help.

Cannot register. GET button does not work. where are the instructions as to registration?

Cannot register kore trak.

Had Core Trak registered, no

I would like to track "workout" or "weight training." Can I add them or switch them with "jumping rope" or "badminton?"

Does not work as advertised....just really a joke.

CANNOT GET A CAPTCHA CODE TO LOGIN FOR NEW ACCOUNT

trying to connect koretrak. create the pass word and your code, then screen goes back up to my email line which i already have in and will not let me go further.

I have changed phones and I cannot log in or register my koretrac. Can you help

I cant get the captcha to register

Capture dose not work, can't get the capture code

Can't make the sleep function work

Can’t register app on my android phone, because the captcha is not working. When I hit the Get button nothing shows up.

I have had my Koretrak -4 5D6 for less than 1 month and the sleep function has stopped working. Please advise me about how to start it working again. I paid extra for a lifetime guarantee.

Cannot get the sleep to work

After repeated attempts to install the app to use with a Koretrak.
Once I enrolled, receive 6 digit code. Then tried to login but it states password is incorrect. But recorded it at time of enrollment.
Also, my Samsung does not have the Security setting nor autopsy feature I am told to activate.
How do I use the code? Where is it to be entered? How can I gain access to use your app?

Won't work sleep mode

Why can I not get my sleep mode to work. Everything was done and return according to written instructions and still no sleep mode. How do I snyc it to work. Everything else works but this. I like the watches. I bought two and don't really want to send them back. Don't give me any crap about turning off and on cell or watch or deleting because I tried this numerous times. Enlighten me. Thank you

I contacted you last week, but you've never responded to the email. I try to log on, but nothing happens. When I try to register, I'm told I already have an account. If I can't log on, and can't register, what do I do. I want to talk to somebody about this, or get a reliable response to this complaint. My email is shown above.

I've try to set up an acct but it tells me that my email address is wrong which it's not and I cant get chapta it wont log my sleep until I set up an acct and tracking sleep is why I bought it if I cant do that then i want to return it and get my money back

I just purchased a Koretrak and set it up, along with Dayband. The weather and temperature are always wrong. What can I do to fix?

Sleep app does not work

I can't register because I don't have captcha. Can you provide the captcha pls

I am having a problem signing into the dayband app and when I try resetting my password, I do not know what the Captcha is for

Cannot register my kore track 51E2

Can’t register, keeps making my email shake like it’s incorrect, and captcha does not give me anything

Does not record sleep time

Doesn't trak my sleep.

Cant get Gotcha to work even when a code comes through

Dayband will not pair with my Apple iPhone. My YouTube says it is connected but it is not. The clock time is not correct and it keeps vibrating and then trying to reconnect

I reported that I can't register my KoreTrack watch on January 3rd. The app is asking me for a password and it won't accept any. I purchased this watch on September 12, 2020. I have been trying to get it registered since sometime after that. Nothing will work for me with DayBand. I have requested help with setting it up and no one from DayBand will help me. I don't know what password it wants in order to set it up. This is very frustrating. Please have someone reach out to me with the password that I need in order to help me set up my watch. Thank you.

I reported that I can't register my KoreTrack watch in January

I need help getting my watch to work.  I purchased the watch less than a year ago and even paid for the lifetime warranty.  
The sleep function doesn't update.  it gets to 8% and then just stops.  Now it doesn't record any sleep at all.  It use to work pretty good.  But its gone down hill consistently.  First it was recording a smaller window than I was actually sleeping.  Then it started not recording any sleeping at all. 
Please contact me: Lynn Dee Johnson 3618 Keystone Ave #3 Los Angeles, CA 900343104678818

The blood pressure is way off and this was the biggest reason to purchase the device. I have high blood pressure and wanted something to check it quickly and conveniently. If the blood pressure is way off I would assume the other readings are incorrect. How do we correct this this issue.

Dayband failed to charge. Tried several USB. Same problems encountered by other complainants. Please give instruction on how to return Dayband.

I just got my day band. I completely charged it. It work for a couple of days and then, went black. I charged it again. Worked for a few hours and then, black again. Now, it doesn’t even turn on! I charged it, can’t even get it to turn on...the screen is black....

I would like to get a new one or get a complete refund.

Please assist me in trying to register and sync my koretrak with Samsung

Tried several times to enter my password to login in so that I can set up my Day Band; no luck.

Does not record sleep correctly. Wrong star sleep and awake times.

Not recording sleep times correctly.

I cannot connect koretrack to my smartphone. I need EXACT steps on how to do this. For example, what does GET stand for when i try to register? I assume that it sends a code to my e-mail that I am supposed to enter on the Captcha line??? Is "Bind Bracelet" on my smartphone or the koretrack itself?? I am computer literate but this set up is very user non-friendly!!!!

My sleep goes to 7% sync and stops which then stops heart rate and blood pressure from syncing. Remove app and redownloaded with same results. Iphone 11

my phone will not accept my login, message keeps saying email or password incorrect

Is there any way to get an earlier version of the app for iOS?
Unfortunately I only have an iPhone6 and it runs iOS 12.5.1.
Note: I am unable to update the phone.

Received koretrak today (3 mar 21). Can't seem to register. Captcha doesn't seem to display an image .... HELP!!!

Now it will not record my sleep. It will not allow me to enter the date to record.

I got my watch and synced it to DayBand. Everything worked well for the first week. Now it will not record my sleep. It will not allow me to enter the date to record.

Haven't gotten any sleep numbers in over a week. The app stopped giving me reminders to get up and move over a month ago. Even when the sleep program worked it never recorded the numbers correctly. It would say that I slept for 7 hours even when I went to bed at 1am and got up at 5am. How can I trust anything on this?

Can not register
And I don't get any sleep data

This is ridiculous!!! Cannot register, cannot get past Captcha, all I get is verification numbers that don't know what to do with. This isn't rocket science - doing great job convincing me to stay with Fitbit!!!

Will not let me register - Captcha gets nothing

I'm attempting to register my account. Captcha does not work. How do I register my account?

I'm still waiting for someone to get back to me about my koretrak watch not connecting with my mobile phone with the dayband app.☹️

WHERES THE CAPCHA IN REGISTER

Have been unable to team my Koretrak to my phone. Unsure what to put in the Captcha slot, and keep getting error messages for my password. I use an 8 character with 2 numbers in my password. I've tried multiple times to no avail. And I've used a Koretrak owner/phone guru and he hasn't been any help. What gives?

You just sent me a second replacement watch. BP, HR, SP02 and who knows what else does not work at all. Please refund my payment to my CC. If you send me a paid shipping label, I will send both watches back to you. Very disappointed. Jill Warga

I have gone through the steps to get my sleep app working on my cell and phone. Wore the watch exactly where specified and after two nights I still have no connection between watch and cell phone. I have gone over and over the steps to make this work. So you tell me. What is the problem? I have even deleted the dayband app and set it up again. Same results. My wife and I bought four watches and I would prefer to keep them rather than send them back. You give no good explanation as to how or why the sleep mode should be set up to work. Enlighten me. Thank you

I can not register with dayband, The Captcha code does not work.

I can't login using the email above. I'm guessing my password is wrong. So I go to the "Forgor Password" but I don't get a captcha. It times out. So I'm stuck. What can I do?

My sleep data has stopped working
I have only had my watch for over a week and it has managed to track about 4 days. It took 2 day before it started working now it's stop again. Please can this be sorted out as this is a important bit for me.

I am trying to set up a koretrak for my grandma but it is not letting me make an account

The DayBand phone app has locked up at a SyncData during data update for the Sleep function. The USA had daylight savings time and 1 hr was advanced at 2am. Hi do I get the app fixed?

How do you install on koretrak

The sleep monitor doesn't work. How do you engage the sleep monitor?

I downloaded the app on a pixel XL 4 to work with my koretrak. That app will not register me. The Captcha function does not work.
I have uninstalled and reinstalled the app
Thank you

Just go watch Try to register and nothing happens after I hit register not. A verification code was sent to me. what do I do with it.

The weather that is showing on the device and in the app is for some other town named Helena. I live in Helena MT and it is not 77 degrees here at the moment. Please advise

delete account

How do change weather location on my Koretrak watch?

I would like to know how to get the sleep function to work. I have been trying since I received the watch two weeks ago. Also the BP is way lower than I record with my BP machine. Please advise.

MY SLEEP FUNCTION DOES NOT WORK.

I'm trying to register on Dayband with the app, but the captcha won't do anything except count down.

I can not register with your Day Band app. I have a Kore Trak smart watch I want to use your app to sync with my watch. But since I am unable to register an account I can not login.

I am unable to get captcha to work. Thus cannot install the app. Will this account work?

Just bought koretrak watch. Downloaded Dayband, but am unable to create a sign on and sign in. HELP!

I purchased 3 watches & 1 of them does not work. I will need a label to return the watch & hopefully get my return/exchange or refund. Please email the return label to sassygma4825@redacted.
Thank you for your cooperation.
Florence B. Sage

I have tried to register on the app and it won't let me! very frustrating

The Dayband sleep mode does not work properly, each night it is saying i sleep exactly the same length of time (the time i go to sleep never seems to change) when I dont, is there special settings to set up the Dayband ap

Can't get capcha to work to register account. What am I supposed to do whilst the numbers count down?

Cannot register app because Captcha does not work. Press Get and nothing happens.

I can create a login due to Captha not working. I currently have a watch I can not use because I can not connect it to the phone.

what is the captcha for day band?

Unable to get Captcha and therefore not able to even complete registration. Why cannot I even get Captcha?

Can't get the Koretrak to get the app for my phone. Just goes to prove, anythingbought from a foriegn country is a scam to the USA. They should be BANNED FROM ADVERTISING HERE!!!

I can't get my watch to register on my smartphone even when holding my watch and phone in one hand. Bluetooth is switched on and available and visible, but it makes no difference they just won't pair up. The app just leaves a banner on my phone screen saying 'step number 0'.

I do not know how to start my koretrak.
I cannot get the screen to work after charging

Cant register

can't even register it. Won't give me a captcha number

I have an Android 4.4.2 and installed the app Dayband for the watch. But when trying to search for it with bluetooth. It will see it, sometimes not. And when I select it, the app itself crashes. How can I fix this?

I can't seem to register my devise. The site wasn't user friendly

I can't get past Captcha

I cannot get past Captcha code to register