Published by Smart Wear on Jun 9, 2023

Report an issue with Glory Fit.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Glory Fit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Wear to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Glory Fit

1. This app works with the smart watch Q18 to record your exercise details, such as step counting, sleep, heart rate, etc.

2. In addition, GloryFit also supports SMS reminder, call reminder, SMS quick reply, APP reminder and other functions.

3. GloryFit is a companion app for the smart watch Q18.

4. Obtain accessibility services to assist the App message reminder function, and push messages from other apps to the smart watch Q18.

Glory Fit Customer Insights

1. Please fix the bug so the app will work as advertised.I've had about 3 Smart 😂 watches & this is my 2nd Glory fit 🙄 and it's been the hardest by far to operate! If you put all three put together and no instructions! The number of times I need to click the button to get to the menu I want is RIDICULOUS! I still can't get my sleep recorded, I can't add any exercises like water fitness.

2. The Smart Watch works great, but the Glory Fit app that it's supposed connect to fails in its record-keeping duty.

3. Please fix the bugs in this watch!!!!Notifications from phone and other functions work properly.

4. I'm not sure if this is a problem with the app or the watch I have but it doesn't seem to always sync the weather and/or sleeping history.

5. I've uninstalled, reinstalled, reset my watch multiple times, and still can't figure out why it's not tracking steps/hr/O2 but everything else works.

6. App becomes completely useless and developer doesn't respond to email.Keeps logging out, won't connect, improper instructions, and the issues have persisted for months.

7. ******** (edit) figured it out! If you open the app, in the top left corner on the main screen will be the current weather, click on it and on the next screen (in the top right) will be a slider to go from Celsius to Fahrenheit and vice versa.

8. It doesn't sync exercises at all from the watch that demands I use this app.

9. The only thing I wish they would add is the ability to customize your own watch face more.

10. The watch is pretty and I can see the face plate, depending on which one you choose.

11. I have a Samsung Galaxy watch 4, but I got this watch for my husband and he really liked it so I thought I'd give it a try.

Steps to Troubleshoot & Fix Glory Fit Issues

1. Fix Glory Fit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Glory Fit: Restarting the app will resolve most errors.
  2. Update the Glory Fit App. Here is how:
    1. On Android goto PlayStore » Search for "Glory Fit" » Open Glory Fit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glory Fit » click "UPDATE".
  3. Clear Glory Fit app cache: Clearing cached data will force your app to retrieve the latest data directly from Glory Fit servers.
    1. On Android, goto Settings » Apps » Select "Glory Fit" » click Storage » click "Clear Cache".
  4. Check Glory Fit app permissions. If any of these permissions required to use your device's features are disenabled, Glory Fit might not work.
  5. Uninstall and reinstall Glory Fit. If nothing else has worked, completely uninstall Glory Fit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Glory Fit not working


2. Fix Glory Fit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Glory Fit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Glory Fit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Glory Fit may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Buongiorno, quando vengo chiamata non appare il nome del contatto che mi chiama sull'orologio

    — by Maggio 2 weeks ago

  • Watch is locked on one screen and won’t reset

    — by Doug Hill 2 weeks ago

  • This was supposed to be free, And you took money off of my card. I would like my money refunded that you took out on September 9th 2023

    — by Bev Carpenter 2 weeks ago

  • I downloaded the app from Google play,I get a opening page but when it ask to go set it sends me to the settings app and won't open.

    — by Philip 3 weeks ago

  • Glory fit app is not opening and once open again click any option and exiting the app please solve my problem.

    — by Vallepukarunakar 1 month ago

  • I cannot sync the watch to my phone

    — by Sandy Roman 2 months ago

  • I tried syncing the contacts, but the app only shows a portion of my contacts for me to pair. The ones I really want to pair are the ones not showing up. Also, I can't answer calls on my watch and talk through my watch, I can only hang up or make calls with my watch. The description also says I can play music through my watch, but I can't figure out how to do that. My watch's device name is P66E, Version V003961, MAC 78-02-B7-EF-40-FD. Thank you

    — by sydney 2 months ago

  • Can't get the gloryfit app to get past gender selection

    — by Mark Hinson 2 months ago

  • I need to uninstall the App. It is giving me lots of trouble. It actually frozen my phone.Please delete my account.
    My tel.: +44 7576157088 and +44 7492587636

    — by Mrs Verica Hale 2 months ago

  • I’m having trouble with the dialer on the phone. Please help

    — by Debora McLaughlin 3 months ago

  • I can't get the app to open on my Google phone. I goes to a background activity page and I can't do anything else from there. Ive tried for weeks. Please help.

    — by Brett 3 months ago

  • I can't see anything on my watch it's gone gray screen

    — by Patricia N Wadsworth 3 months ago

  • Your app is not working on my Galaxy S23

    — by Rick Brix 4 months ago

  • Want charger

    — by Shakib 4 months ago

  • The app is not working on my phone it coming up not responding could please sour it out I have deleted it and turned my phone off and it still not working

    — by Gwenan Edwards 4 months ago

  • I accidentally set up wrong glory fit device to my watch I have reset phone how do I go back in and rest phone up and pair with my phone

    — by Linda Hallgath 4 months ago

  • looking for support site to learn how to use all the features. Currently looking for info on music.

    — by Jim Beise 4 months ago

  • Good Afternoon.
    The Glory fit app is not working in my android it is crushing contineously.Kindly resolve this issue
    Thank you

    — by Koshal Devi 4 months ago

  • My blood pressure is way off. Pharmacy & doctor office is 121/79 but watch shows 146/86

    — by Roger Lavoie 4 months ago

  • My watch stopped showing my footsteps.

    — by Srilekha Ravula 4 months ago

  • hi there i am using vivo s1 pro and facing app crash issue in Glory Fit.. i wanna connect my smart watch brand name Mi.. kindly let me know the solution

    — by Sunny Raza 4 months ago

  • on my glory fit watch the sleep chart only goes up to 03.00am or sometimes just over this time. I can't keep watch on my sleep as it looks like I am hardly sleeping at all.
    Wondering why and what to do to change this.
    Sarah

    — by sarah-hemsley 4 months ago

  • My watch is not holding a charge.

    — by Valerie Pitts 5 months ago

  • hi please send me contact number of your company

    — by amir massaeli 5 months ago

  • Glory fit not on

    — by Dushyant 5 months ago

  • Hello, hope you are doing well
    I have the GloryFit app and my watch is connected to it however I’m not too sure where my watch is and I want to find it perhaps using the app, maybe by sending a signal perhaps

    Many thanks

    — by Sugar Farraj 5 months ago

  • Kan nergens vinden hoe ik het adresboek kan/moet gebruiken

    — by G.M. Straaten 5 months ago

  • Kan nergens vinden

    — by G.M. Straaten 5 months ago

  • Can not get my glory fit watch to bind with my phone

    — by Jack thurman 5 months ago

  • What have you done? My app has been working for 12 months and suddenly stopped. Asking all sorts of weird questions. I have to use captcha to get in. I have uninstalled and reinstalled and I have an OPPO phone. It is still down as paired on my phone. I have given it permissions and it still takes me to uninstall or force stop. I have told my phone to restart. No joy. Not a happy vegemite.

    — by Elizabeth Joan Pandelis 5 months ago

  • When alarm goes off I can barely feel it vibrate when testing and awake. Definitely would not wake anyone up from sleep. How do I increase vibration?
    Also I have sleep and heartbeat functions working but no blood pressure. Please advise how to activate this function.

    — by Ken Barr 5 months ago

  • When alarm goes off I can barely feel it vibrate, certainly would not wake anyone up.

    — by Ken Barr 5 months ago

  • Have had my watch since early March and now won’t hold a charge

    — by Roger Chrisman 6 months ago

  • Can not get the screen to open

    — by william Rice 6 months ago

  • My smart watch just all of a sudden won’t turn on or charge help it’s new

    — by Samantha Marsh 6 months ago

  • The date is also wrong. The face of the watch says it is 1/3/23, instead of 3/1/23. This is my 3rd complaint. I guess maybe it is time to return the watch?

    — by Daniel Glenn Donahue 6 months ago

  • The sleep data is not even close. I went to bed for 9 hours. I got up at 9:00am. The watch says that I had 4 hours and 55 minutes sleep and that I got up at 5:48.

    The blood pressure is also wrong. I checked it with a blood pressure meter and go a totality different reading. The watch was more than 20 above on the first number and 10 over on the bottom number.

    — by Daniel Glenn Donahue 6 months ago

  • I don't have display on my Gloryfit smartwatch. I have watched several videos about how to keep the screen on longer . When it is shown where to go, it isn't there.

    — by Daniel Glenn Donahue 6 months ago

  • How do iconnect phone to watchby not using Bluetooth as stated in directions

    — by Marlin 7 months ago

  • Hi there, I have 2 glory fit smart watches and I was wondering if I could connect them to share the same data or connect them both to my app on iPhone as I like to use different ones on different days.

    — by Abi 7 months ago

  • Can someone show me how to see my txt messages on my watch

    — by Mike 7 months ago

  • There was a problem while login the glory fit application.

    — by Sourab Mondal 7 months ago

  • Hello, my messages do not show on the watch...

    — by Laura Rycraft 7 months ago

  • Hey I've bought a smart watch from Exerify. I've it charging. I've downloaded the app however it isn't letting me into the app. I've allowed permissions for everything. What do I havto do to get the app to let me in? Please. Thanks.
    Mary-Kate Kelly

    — by Marykate Kelly 7 months ago

  • CAN WE PICK CALL AND REPLY MSG IN GLORY FIT WATCH R3 PRO

    — by Aditya 7 months ago

  • Can't sync all contacts. When app brings up contacts to sync it only brings up a 3rd of my total contacts. Whats the fix?

    — by Cody Johnson 7 months ago

  • When I go to sync all contacts, it only brings up like 120 contacts to sync of my 260 contacts. How do I fix this? My wife isn't even on this random list.

    — by Cody Johnson 7 months ago

  • Date: February 10, 2023
    Hello
    I can’t find online or anywhere how to enable the apps via your app as to how to enable Camera, Phone, Voice Assistant, and other app functions on my Liufiueq P8601Smartwatch from Amazon any help would be appreciated
    My reply gmail address
    charlesdwill49@redacted

    — by Charles Williams 7 months ago

  • All of a sudden, my heart rate stopped showing. The amount of steps I take is significantly higher than what appears on the watch. Blood pressure reading is always too high or too low.

    — by Andrea Hammond 7 months ago

  • I cannot get my glory fit to connect to my phone all the way I was just wondering how to do that or if y'all could walk me through the process

    — by Lauren frampton 7 months ago

  • I can't connect wach to Bluetooth

    — by Lauren frampton 7 months ago

  • My blood pressure doesn't match my cuff BP monitor

    — by Drew Lodahl 7 months ago

  • I'm not able to make my watch measure stress or mood. I don't know if my watch isn't working or I'm doing something wrong or there's something I need to do in order to get these measurements.

    — by Veronica Caamano 8 months ago

  • 1 sms is on but the watch doesn't vibrate
    2 can the phone volume be turned down so the watch notifies me, not the phone
    Thanks

    — by Spencer Chevraux 8 months ago

  • This watch purchased from Amazon and something is wrong with the blood pressure always extremely higher than it is at the doctors office being taken at the same time.Also my nephewhS the same watch and checks his blood pressure with his Gloryfit and takes his blood pressure with my Gloryfit and it is registering extrem6 high.

    — by Donna Foggiano 8 months ago

  • Your update last night messed up the graphics display on the sleep display.

    — by David O Wallace 8 months ago

  • My app does not register sports, it does not sicronyze with watch.
    Sports do not Star on phone.

    — by Eston Thompson 8 months ago

  • My step data is not showing up for Friday, 1/13 or Saturday, 1/14. I’ve reset the app and watch several times. Is there any way to retrieve the exact number of steps I walked those days?

    — by Danielle Blackstone 8 months ago

  • I can not set the date and time on the smart watch. The instructions overall are very difficult to follow

    — by Belynda Wilson 8 months ago

  • I can not set the date and time on the smart watch. The instructions overall are very difficult to follow

    — by Belynda Wilson 8 months ago

  • hello ı got ımıslab w01 watch as a gıft ı love the watch and all ıts aspects but whatever ı trıed and dıd ı coudlnt get ıt to show me whatsapp message notıfıcatıons all others messenger ınstagram etc works also whatsapp call notıfıcatıons work but the message notıf doesnt work could you please help me fıx ıt ın order for me to get the full experıence of the product

    — by Fikret Asilkanli 8 months ago

  • Can you delete the account thanks

    — by Denise kilpatrick 8 months ago

  • Unable to connect Glory Fit smart watch to my android

    — by Anne Grady 9 months ago

  • How do I contact a Customer Service Rep. directly? I have two questions: 1. How to I change the weather from Celsius to Fahrenheit, 2. How do I change the metric system to the Imperial system?

    — by Donna Jojola 9 months ago

  • I Can receive calls but I can not receive text messages. I am using an IPhone but my sister has the same phone and same watch and hers shows the messages. How can I fix this?

    — by Rosalinda Chavez 9 months ago

  • I own a Chromebook. I want to use that app for the watch there. Could you please send me a link to download app to my Chromebook?

    Thank you for your help!

    Brenden

    — by Brenden Coleman 9 months ago

  • My watch face is jumping and blurry will mot stop jumping only had month or so...need replacement

    — by Tarry Soles 9 months ago

  • Since last update I can no longer open app on phone

    — by Pameka A Erickson 9 months ago

  • Everytime there is an update, it doesn't work. It make me reset the whole program all over again. Very frustrating!!! Please help!

    — by Bill Huggins 9 months ago

  • Display damaged

    — by Mani 9 months ago

  • I don’t think my watch is counting steps and miles accurately
    I walk for 30 mins every morning and it says I’ve only done 163 steps and 0.07 miles
    I’ve checked the settings and can’t seem to find a problem

    — by Tye 9 months ago

  • not able to bind my kw66 with gloryfit app on android.it was working all fine for 2 years but now not detecting the device.

    — by Raj 9 months ago

  • Ma montre ne synchronise pas les pas pour Google fit. Quand j'essaie de synchroniser manuellement l'application s'éteint.

    — by antunes alves bernardete 10 months ago

  • What is the plastic tab on the back of my P 86 four

    — by Rich Piccolo 10 months ago

  • How do I connect my glory fit to my Samsung a12

    — by Deanna 10 months ago

  • Good afternoon,
    The watch has been working great and I love the battery life! It’s been a game changer, but the actual bands I have been unhappy with….. It’s a poor design because I already have went through 3 of them in the past 6-8 months. This is very disappointing, and I am thinking twice about purchasing from you in the future. To demonstrate that you value my business, I would like some new bands sent to me at no cost to make up for the product quality.

    — by Derek Clifton 10 months ago

  • Good afternoon,
    Please would you assist. How do I see my sleep pattern on my GloryFit App: and how do I use the ‘Find’ option on my GloryFit watch when it does not ring my iPhone 8 Plus please?
    I wear it at night.
    I have Bluetooth enabled.
    I have the GloryFit App on my iPhone 8 Plus.

    I really want to solve this. It has been a few weeks like this.

    Thank you kindly,
    Terre Spratt

    — by Terre Spratt 10 months ago

  • My Health Week Report will not load for this week is there an issue?

    — by Renee Gougis 10 months ago

  • Can’t get messages to show on my GloryFit - calls show but not messages

    — by Julie Howes 10 months ago

  • I need help. I am not able to use your app, can someone help me? I'd like to use my Spadeandco smart2 watch but cannot. My cell phone is 970-980-3368

    — by David Gilkey 10 months ago

  • My watch s37 dosn't show arabic language in right way
    What can i do ?

    — by Mohamed sief 10 months ago

  • I wore my device last night. It recorded my sleep data. When I opened the app this morning it erased my sleep data from my device and didn’t record it. I have only had my device since May.

    — by Mary Robertson 10 months ago

  • I'm not receiving a Get Captcha in my E MAIL. I try it 7 timed . And how do I activated BLUETOOTH ?

    — by Kameron.smith 10 months ago

  • Gloryfit says installed, but my email address comes up and below says Captcha with a lock sign. Can't complete it. Got a code and still reverts to capthca.

    — by Pauline A Grawey 11 months ago

  • I bought a Smart Watch and the description said to use Glory Fit app to utilize all functions. However, I cannot utilize the Multi Sports Function using iPhone 14 Pro. Why? You have many options for sports activities but only a few show up on the phone. Why?

    — by Victoria Kessler 11 months ago

  • My watch just quite. Thought battery needed charging. But it's dead, won't come on. I've only had watch about 2 months. Can you help. Thank You

    — by Amie 11 months ago

  • I'm trying to setup with watch I bought. I received the verification code but it doesn't work. When I click login it just spins round and round.

    — by John Gillis 11 months ago

  • I bought my watch near the beginning of September and it has been great! However now it’s near the middle of October and I have had no need to charge it (considering I turn it off once I come home) but now it won’t charge! I’ve tried and checked everything three times but it won’t charge. Please help me please. -Fatema

    — by Fatema 11 months ago

  • I can’t receive text notifications

    — by Joanna 11 months ago

  • my S32D will not register any sleep.

    — by randy green 11 months ago

  • hi, my watch is fully charged but the face doesnt come on, its dead- but the green light at the back is working

    — by RETHA BOTHA 11 months ago

  • Trying to see how to order a chager for my watch.

    — by felicia ewell 11 months ago

  • During Glory Fit app install I entered my email, got a code in my email and entered I end click on login. Then I get screen to change settings. I change the settings on my Samsung android phone and I do not get the next screen with a "next" at top right. The install appears to be stuck.
    The credentials I used for login was "dscott65@redacted"
    Can you please assist me?

    — by DAVID SCOTT 11 months ago

  • Forget my password in glory fit aplikasi. I can't login to setting my smart watch

    — by Nurul Chamdiyah 11 months ago

  • After wearing the glory fit watch it has recently burnt my arm and marked it

    — by Amanda Smith 11 months ago

  • Purchase a health watch can not get watch to track my steps. I have looked at oinline manuals to fix problem still no tracking. Would like to return watches and band purchased.

    — by George smith 11 months ago

  • My watch works once I take it off charge, but not once on my wrist

    — by Lorraine Taylor 11 months ago

  • I can't login to the Gloryfit app

    — by Lee Herbert 11 months ago

  • Hi I have paired my watch up with my android but I can't change the date and time on my watch

    — by Farhana Killedar 1 year ago

  • My app is not seeing all of my contacts for my phone. I've tried to uninstall and reinstall and also reset everything and it still only the same contacts it showed before.

    — by Ashley Vasquez 1 year ago