Published by Smart Wear on Feb 26, 2024

Report an issue with Glory Fit.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Glory Fit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Wear to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Glory Fit

1. This app works with the smart watch Q18 to record your exercise details, such as step counting, sleep, heart rate, etc.

2. In addition, GloryFit also supports SMS reminder, call reminder, SMS quick reply, APP reminder and other functions.

3. GloryFit is a companion app for the smart watch Q18.

4. Obtain accessibility services to assist the App message reminder function, and push messages from other apps to the smart watch Q18.

Glory Fit Customer Insights

1. Please fix the bug so the app will work as advertised.I've had about 3 Smart 😂 watches & this is my 2nd Glory fit 🙄 and it's been the hardest by far to operate! If you put all three put together and no instructions! The number of times I need to click the button to get to the menu I want is RIDICULOUS! I still can't get my sleep recorded, I can't add any exercises like water fitness.

2. The Smart Watch works great, but the Glory Fit app that it's supposed connect to fails in its record-keeping duty.

3. Please fix the bugs in this watch!!!!Notifications from phone and other functions work properly.

4. I'm not sure if this is a problem with the app or the watch I have but it doesn't seem to always sync the weather and/or sleeping history.

5. I've uninstalled, reinstalled, reset my watch multiple times, and still can't figure out why it's not tracking steps/hr/O2 but everything else works.

6. App becomes completely useless and developer doesn't respond to email.Keeps logging out, won't connect, improper instructions, and the issues have persisted for months.

7. ******** (edit) figured it out! If you open the app, in the top left corner on the main screen will be the current weather, click on it and on the next screen (in the top right) will be a slider to go from Celsius to Fahrenheit and vice versa.

8. It doesn't sync exercises at all from the watch that demands I use this app.

9. The only thing I wish they would add is the ability to customize your own watch face more.

10. The watch is pretty and I can see the face plate, depending on which one you choose.

11. I have a Samsung Galaxy watch 4, but I got this watch for my husband and he really liked it so I thought I'd give it a try.

Steps to Troubleshoot & Fix Glory Fit Issues

1. Fix Glory Fit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Glory Fit: Restarting the app will resolve most errors.
  2. Update the Glory Fit App. Here is how:
    1. On Android goto PlayStore » Search for "Glory Fit" » Open Glory Fit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glory Fit » click "UPDATE".
  3. Clear Glory Fit app cache: Clearing cached data will force your app to retrieve the latest data directly from Glory Fit servers.
    1. On Android, goto Settings » Apps » Select "Glory Fit" » click Storage » click "Clear Cache".
  4. Check Glory Fit app permissions. If any of these permissions required to use your device's features are disenabled, Glory Fit might not work.
  5. Uninstall and reinstall Glory Fit. If nothing else has worked, completely uninstall Glory Fit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Glory Fit not working


2. Fix Glory Fit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Glory Fit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Glory Fit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Glory Fit may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My doctor wants me to time how long my heart rate stays elevated during exercise. I stumbled across a screen on the app that had the heart rate in combination with a timer, but don’t know how to get back there. Could you please help me? The AI was not helpful. Thank you.

    — by Cherise Bright 1 month ago

  • My wristwatch keep show verification button or after sales service for assistance in 15 minute

    — by Masarati 3 months ago

  • How can I add hebrew to my qx11 watch?

    — by Shlomi Dadon 3 months ago

  • why dose my smart watch keep coming up with a message after the update I have to keep changing the clock face so it works again

    — by martin workman 3 months ago

  • Why does my watch keep saying ‘ the function is abnormal when heart rate temp is higher than 65 degrees ‘
    It’s done this 3/4 times in a short space of time.

    — by Alex 3 months ago

  • Help needed keep getting
    the function is abnormal when the heart rate temperature is higher than 65 degrees. please try to click the green verification text on the watch screen after 15 minutes or contact customer service for further assistance

    — by Sarah Baxter 3 months ago

  • Hello my tracker watch keeps going off, it will appear on the screen about overheating then takes absolutely ages to start working again.

    — by Susan Burns 3 months ago

  • Hi my watch has suddenly stopped working, I only bought it in January.
    Can you help me with this issue?

    — by Siobhan Renel 3 months ago

  • Please can you cancill the payment pending on my account as not wanting to subscribe to this at £59.99
    Many thanks
    Mike davis

    — by Michael davis 4 months ago

  • My husband was using the watch and has given it to me. He logged out of the account. I downloaded the app on my phone but what do I put for a code?

    — by Michele O’Brien 4 months ago

  • I did not receive a code. In the inbox or junk folders.

    — by Judy Hicks 4 months ago

  • I am trying to get notifications from my Dexcom app on my watch(QX11) but the Glory Fit app won’t let me. I turn on the ‘other’ app and all it does is say “connecting “ . It won’t show me other apps to connect to.
    I have tried resetting the watch and app, and also reinstalling the Glory Fit app.
    How do I fix this?

    — by Tim 4 months ago

  • Hi. I purchased four of your watches and love them. I paired my first one to the GloryFit app easly. My question is, can I pair mutilple watches on the same iPhone and GloryFit app?

    — by Steve Huskey 4 months ago

  • Please my little sister locked my smart watch but doesn't know the password she used... please how do I get my smart watch unlocked

    — by Merit 4 months ago

  • Hi, my GloryFit watch works perfectly but the blood pressure isn’t working , it reads 142/83 all the time suggesting my blood pressure is high but this is not the case as I check it with the doctor
    What can I do to fix this?
    Kind Regards
    MaryConroy

    — by Mary Conroy 4 months ago

  • After downloading the app I get an code after more then 10 minutes. When I use this code, nothing is happening and the oly possibility is only to get a code. But the code dopoesn't work. What to do?

    — by Hans 5 months ago

  • The time and weather on the watch and glory for app are not correct. I already set all the correct settings

    — by Ramiro Castillo 5 months ago

  • Hello I don’t have any notification on the Watch. Everyrhing is connected

    — by Luca 5 months ago

  • I accidentally deleted “sleep” from my alternate exercises. How do I get it back? Is that how I activate the sleep monitoring function?

    — by Rebekah Scarola 5 months ago

  • Your AÍ is ineffective. How do I use the app to set the time to a12 hour cycle?

    — by Katherine Veze 5 months ago

  • Hi, can I adjust volume on my p66e smart watch when listening to music or while on a call? Thanks

    — by Geraint 5 months ago

  • Hi, can I adjust volume on my p66e smart watch when listening to music or while on a call? Thanks

    — by Geraint 5 months ago

  • I live in Ceres Ca next to Modesto Ca. My watch shows weather for some Modesto in Illinois. I have deleated and reinstalled the app several times. This only fixes it for a day or so. Everything else seems good.

    — by Donna Framstad 5 months ago

  • Hello, I have the Glory fit T-11. My issues is that only 1/2 of my contact will come through to my watch. The app has added all the contacts in my list and the call will come through but the text messages do not. How do I fix this? Is there a issue in the format of the phone number or due to the number being saved on my sim card? I have changed the format and saved some of the numbers to my sim card and my phone. I can't figure out how to get my text to come thought with the phone calls do. Please help. Thank you.

    — by Shyenne 5 months ago

  • How can I get access to older watch faces from the GloryFit app, New versions do not have previous faces. I change for a seasonal face and cannot change back to the one I liked, I like very plain with large time numbers and not all the other noise on the screen. thank you

    — by Eric Persson 5 months ago

  • My watch died completely. I purchased it in November 2024. Only one month ago. Either replace or refund.

    — by Jill Spencer 5 months ago

  • I can't update my firmware

    — by Florjan Salihaj 6 months ago

  • Every thing works great on the APP but BP. It is way off. How can I how can I get it more accurate? It consistently reads 144/84, 143/85 etc.

    — by Bill Burkholder 6 months ago

  • I cannot connect my phone to watch it asks for allow permission. I've allowed everything.

    — by Steven Tesoriero 6 months ago

  • Hi! In the morning, I get 2 types of sleep screens. The first screen shows both the sleep pattern and heart rate curve. When I click on the sleep pattern, I get a second screen showing details of my nightly sleep. However, the 2 screens show completely different sleep patterns. If there was a way, I could attach the screen shots of the two so you could see directly what I am talking about. Please explain. Thanks, Laszlo Littmann

    — by Laszlo Littmann 6 months ago

  • I received my Glory Fit watch and am unhappy with it. Where can I send it for a refund? I paid with Pay Pal $55.49 on 10/28/2023. Bette Sawyer, 1030 S Dobson Rd #273, Mesa AZ 85202. 480-414-6628. sawb101@redacted.

    — by Bette Sawyer 7 months ago

  • Hello,

    First of all, I am not complaining, just asking for help and advise.

    Let me explain. I just got a Glory Fit wrist Watch few days ago. With help of my husband I installed and connected successfully the watch, and it is functioning without any problem.

    My problem is that yesterday I noticed that the power button simply fell down, (it is missing) so functioning with the watch is harder - the watch is not sufficiently sensible to react immediately on the movement or touch and show the screen - the button is, for that, really very handy.

    First when I noticed the problem, I tried to find the button (but it was quite hard, as I am not aware when and where that happened (in the house, outside), which was unsuccessful. Then I checked - the watch continues to function normally, although it is harder to access different functions (the screen is not totally sensible to touch, although, with the button it was not really a problem for me). I tried shaking my hand in order to light the screen, it does not work every time - it is possible that I do not know what move to do in order to make it work.

    So now I would like to ask you to be so kind to help me:

    1. to tell me exactly what are the moves that I can do in order to reach different functions (light the screen when I want, not waiting that it does automatically for instance)
    2. can I order or buy the button somewhere in order to install it again, and how much does it cost (I live in Serbia).

    Thank you so, SO much for your help,

    Carine Markovic

    — by Carine 8 months ago

  • Hello,

    First of all, I am not complaining, just asking for help and advise.

    Let me explain. I just got a Glory Fit wrist Watch few days ago. With help of my husband I installed and connected successfully the watch, and it is functioning without any problem.

    My problem is that yesterday I noticed that the power button simply fell down, (it is missing) so functioning with the watch is harder - the watch is not sufficiently sensible to react immediately on the movement or touch and show the screen - the button is, for that, really very handy.

    First when I noticed the problem, I tried to find the button (but it was quite hard, as I am not aware when and where that happened (in the house, outside), which was unsuccessful. Then I checked - the watch continues to function normally, although it is harder to access different functions (the screen is not totally sensible to touch, although, with the button it was not really a problem for me). I tried shaking my hand in order to light the screen, it does not work every time - it is possible that I do not know what move to do in order to make it work.

    So now I would like to ask you to be so kind to help me:

    1. to tell me exactly what are the moves that I can do in order to reach different functions (light the screen when I want, not waiting that it does automatically for instance)
    2. can I order or buy the button somewhere in order to install it again, and how much does it cost (I live in Serbia).

    Thank you so, SO much for your help,

    Carine Markovic

    — by Carine 8 months ago

  • Android app doesn't go beyond login screen

    — by Fred Beck 8 months ago

  • I can’t get a code to register my email on the app for the watch

    — by Alicia 8 months ago

  • I just bought our watches from Amazon because we need to keep an accurate BP rate. I can not find that on my watch

    — by Jean Gieselman 8 months ago

  • My watch does not record my steps accurately. Sometimes it will not record anything for awhile. Then it’s hit and miss. I bought my wife a glory fit and hers has worked fine. I’ve tried resetting it several times but nothing seems to work.
    Thanks for any help you can give me.
    Thomas Arthur

    — by Thomas Arthur 8 months ago

  • I have run through all the troubleshooting suggestions and cannot get my P40 to find my Samsung Galaxy A01. I have uninstalled the app and reinstalled it, reset my watch (losing all my data), and made sure all permissions are allowed. I cannot find this Autostart that the app itself tells me to allow though. My biggest issue is the bracelet will not find my phone.

    — by Jeannette Hodge 8 months ago

  • Buongiorno, quando vengo chiamata non appare il nome del contatto che mi chiama sull'orologio

    — by Maggio 9 months ago

  • Watch is locked on one screen and won’t reset

    — by Doug Hill 9 months ago

  • This was supposed to be free, And you took money off of my card. I would like my money refunded that you took out on September 9th 2023

    — by Bev Carpenter 9 months ago

  • I downloaded the app from Google play,I get a opening page but when it ask to go set it sends me to the settings app and won't open.

    — by Philip 9 months ago

  • Glory fit app is not opening and once open again click any option and exiting the app please solve my problem.

    — by Vallepukarunakar 9 months ago

  • I cannot sync the watch to my phone

    — by Sandy Roman 10 months ago

  • I tried syncing the contacts, but the app only shows a portion of my contacts for me to pair. The ones I really want to pair are the ones not showing up. Also, I can't answer calls on my watch and talk through my watch, I can only hang up or make calls with my watch. The description also says I can play music through my watch, but I can't figure out how to do that. My watch's device name is P66E, Version V003961, MAC 78-02-B7-EF-40-FD. Thank you

    — by sydney 10 months ago

  • Can't get the gloryfit app to get past gender selection

    — by Mark Hinson 10 months ago

  • I need to uninstall the App. It is giving me lots of trouble. It actually frozen my phone.Please delete my account.
    My tel.: +44 7576157088 and +44 7492587636

    — by Mrs Verica Hale 10 months ago

  • I’m having trouble with the dialer on the phone. Please help

    — by Debora McLaughlin 1 year ago

  • I can't get the app to open on my Google phone. I goes to a background activity page and I can't do anything else from there. Ive tried for weeks. Please help.

    — by Brett 1 year ago

  • I can't see anything on my watch it's gone gray screen

    — by Patricia N Wadsworth 1 year ago

  • Your app is not working on my Galaxy S23

    — by Rick Brix 1 year ago

  • Want charger

    — by Shakib 1 year ago

  • The app is not working on my phone it coming up not responding could please sour it out I have deleted it and turned my phone off and it still not working

    — by Gwenan Edwards 1 year ago

  • I accidentally set up wrong glory fit device to my watch I have reset phone how do I go back in and rest phone up and pair with my phone

    — by Linda Hallgath 1 year ago

  • looking for support site to learn how to use all the features. Currently looking for info on music.

    — by Jim Beise 1 year ago

  • Good Afternoon.
    The Glory fit app is not working in my android it is crushing contineously.Kindly resolve this issue
    Thank you

    — by Koshal Devi 1 year ago

  • My blood pressure is way off. Pharmacy & doctor office is 121/79 but watch shows 146/86

    — by Roger Lavoie 1 year ago

  • My watch stopped showing my footsteps.

    — by Srilekha Ravula 1 year ago

  • hi there i am using vivo s1 pro and facing app crash issue in Glory Fit.. i wanna connect my smart watch brand name Mi.. kindly let me know the solution

    — by Sunny Raza 1 year ago

  • on my glory fit watch the sleep chart only goes up to 03.00am or sometimes just over this time. I can't keep watch on my sleep as it looks like I am hardly sleeping at all.
    Wondering why and what to do to change this.
    Sarah

    — by sarah-hemsley 1 year ago

  • My watch is not holding a charge.

    — by Valerie Pitts 1 year ago

  • hi please send me contact number of your company

    — by amir massaeli 1 year ago

  • Glory fit not on

    — by Dushyant 1 year ago

  • Hello, hope you are doing well
    I have the GloryFit app and my watch is connected to it however I’m not too sure where my watch is and I want to find it perhaps using the app, maybe by sending a signal perhaps

    Many thanks

    — by Sugar Farraj 1 year ago

  • Kan nergens vinden hoe ik het adresboek kan/moet gebruiken

    — by G.M. Straaten 1 year ago

  • Kan nergens vinden

    — by G.M. Straaten 1 year ago

  • Can not get my glory fit watch to bind with my phone

    — by Jack thurman 1 year ago

  • What have you done? My app has been working for 12 months and suddenly stopped. Asking all sorts of weird questions. I have to use captcha to get in. I have uninstalled and reinstalled and I have an OPPO phone. It is still down as paired on my phone. I have given it permissions and it still takes me to uninstall or force stop. I have told my phone to restart. No joy. Not a happy vegemite.

    — by Elizabeth Joan Pandelis 1 year ago

  • When alarm goes off I can barely feel it vibrate when testing and awake. Definitely would not wake anyone up from sleep. How do I increase vibration?
    Also I have sleep and heartbeat functions working but no blood pressure. Please advise how to activate this function.

    — by Ken Barr 1 year ago

  • When alarm goes off I can barely feel it vibrate, certainly would not wake anyone up.

    — by Ken Barr 1 year ago

  • Have had my watch since early March and now won’t hold a charge

    — by Roger Chrisman 1 year ago

  • Can not get the screen to open

    — by william Rice 1 year ago

  • My smart watch just all of a sudden won’t turn on or charge help it’s new

    — by Samantha Marsh 1 year ago

  • The date is also wrong. The face of the watch says it is 1/3/23, instead of 3/1/23. This is my 3rd complaint. I guess maybe it is time to return the watch?

    — by Daniel Glenn Donahue 1 year ago

  • The sleep data is not even close. I went to bed for 9 hours. I got up at 9:00am. The watch says that I had 4 hours and 55 minutes sleep and that I got up at 5:48.

    The blood pressure is also wrong. I checked it with a blood pressure meter and go a totality different reading. The watch was more than 20 above on the first number and 10 over on the bottom number.

    — by Daniel Glenn Donahue 1 year ago

  • I don't have display on my Gloryfit smartwatch. I have watched several videos about how to keep the screen on longer . When it is shown where to go, it isn't there.

    — by Daniel Glenn Donahue 1 year ago

  • How do iconnect phone to watchby not using Bluetooth as stated in directions

    — by Marlin 1 year ago

  • Hi there, I have 2 glory fit smart watches and I was wondering if I could connect them to share the same data or connect them both to my app on iPhone as I like to use different ones on different days.

    — by Abi 1 year ago

  • Can someone show me how to see my txt messages on my watch

    — by Mike 1 year ago

  • There was a problem while login the glory fit application.

    — by Sourab Mondal 1 year ago

  • Hello, my messages do not show on the watch...

    — by Laura Rycraft 1 year ago

  • Hey I've bought a smart watch from Exerify. I've it charging. I've downloaded the app however it isn't letting me into the app. I've allowed permissions for everything. What do I havto do to get the app to let me in? Please. Thanks.
    Mary-Kate Kelly

    — by Marykate Kelly 1 year ago

  • CAN WE PICK CALL AND REPLY MSG IN GLORY FIT WATCH R3 PRO

    — by Aditya 1 year ago

  • Can't sync all contacts. When app brings up contacts to sync it only brings up a 3rd of my total contacts. Whats the fix?

    — by Cody Johnson 1 year ago

  • When I go to sync all contacts, it only brings up like 120 contacts to sync of my 260 contacts. How do I fix this? My wife isn't even on this random list.

    — by Cody Johnson 1 year ago

  • Date: February 10, 2023
    Hello
    I can’t find online or anywhere how to enable the apps via your app as to how to enable Camera, Phone, Voice Assistant, and other app functions on my Liufiueq P8601Smartwatch from Amazon any help would be appreciated
    My reply gmail address
    charlesdwill49@redacted

    — by Charles Williams 1 year ago

  • All of a sudden, my heart rate stopped showing. The amount of steps I take is significantly higher than what appears on the watch. Blood pressure reading is always too high or too low.

    — by Andrea Hammond 1 year ago

  • I cannot get my glory fit to connect to my phone all the way I was just wondering how to do that or if y'all could walk me through the process

    — by Lauren frampton 1 year ago

  • I can't connect wach to Bluetooth

    — by Lauren frampton 1 year ago

  • My blood pressure doesn't match my cuff BP monitor

    — by Drew Lodahl 1 year ago

  • I'm not able to make my watch measure stress or mood. I don't know if my watch isn't working or I'm doing something wrong or there's something I need to do in order to get these measurements.

    — by Veronica Caamano 1 year ago

  • 1 sms is on but the watch doesn't vibrate
    2 can the phone volume be turned down so the watch notifies me, not the phone
    Thanks

    — by Spencer Chevraux 1 year ago

  • This watch purchased from Amazon and something is wrong with the blood pressure always extremely higher than it is at the doctors office being taken at the same time.Also my nephewhS the same watch and checks his blood pressure with his Gloryfit and takes his blood pressure with my Gloryfit and it is registering extrem6 high.

    — by Donna Foggiano 1 year ago

  • Your update last night messed up the graphics display on the sleep display.

    — by David O Wallace 1 year ago

  • My app does not register sports, it does not sicronyze with watch.
    Sports do not Star on phone.

    — by Eston Thompson 1 year ago

  • My step data is not showing up for Friday, 1/13 or Saturday, 1/14. I’ve reset the app and watch several times. Is there any way to retrieve the exact number of steps I walked those days?

    — by Danielle Blackstone 1 year ago

  • I can not set the date and time on the smart watch. The instructions overall are very difficult to follow

    — by Belynda Wilson 1 year ago

  • I can not set the date and time on the smart watch. The instructions overall are very difficult to follow

    — by Belynda Wilson 1 year ago

  • hello ı got ımıslab w01 watch as a gıft ı love the watch and all ıts aspects but whatever ı trıed and dıd ı coudlnt get ıt to show me whatsapp message notıfıcatıons all others messenger ınstagram etc works also whatsapp call notıfıcatıons work but the message notıf doesnt work could you please help me fıx ıt ın order for me to get the full experıence of the product

    — by Fikret Asilkanli 1 year ago

  • Can you delete the account thanks

    — by Denise kilpatrick 1 year ago