Contact Glory Fit Customer Service

Hello, I am the owner and user of a Y6 (ID-96AB) Glory fit watch. I use it, amongst other, as a sleeping control device.
My issue is that sometimes, when going to bed early, i.e. 9 PM, the record does not start then but either at 10 PM or even the following morning by 2 AM !
Is there a way to request/set the record to start from a said hour, i.e. 9 PM till 9 or 10 AM the following day ?
Thanks in advance for your reply.
Best regards,

My watch died. I placed it on the charger when there was 12% life left.. It will not charge. I have tried different adapters for the charging cable sent with my phone. Its been days and it will not charge.. Please advise. Thank You

My doctor wants me to time how long my heart rate stays elevated during exercise. I stumbled across a screen on the app that had the heart rate in combination with a timer, but don’t know how to get back there. Could you please help me? The AI was not helpful. Thank you.

My wristwatch keep show verification button or after sales service for assistance in 15 minute

How can I add hebrew to my qx11 watch?

why dose my smart watch keep coming up with a message after the update I have to keep changing the clock face so it works again

Why does my watch keep saying ‘ the function is abnormal when heart rate temp is higher than 65 degrees ‘
It’s done this 3/4 times in a short space of time.

Help needed keep getting
the function is abnormal when the heart rate temperature is higher than 65 degrees. please try to click the green verification text on the watch screen after 15 minutes or contact customer service for further assistance

Hello my tracker watch keeps going off, it will appear on the screen about overheating then takes absolutely ages to start working again.

Hi my watch has suddenly stopped working, I only bought it in January.
Can you help me with this issue?

Please can you cancill the payment pending on my account as not wanting to subscribe to this at £59.99
Many thanks
Mike davis

My husband was using the watch and has given it to me. He logged out of the account. I downloaded the app on my phone but what do I put for a code?

I did not receive a code. In the inbox or junk folders.

I am trying to get notifications from my Dexcom app on my watch(QX11) but the Glory Fit app won’t let me. I turn on the ‘other’ app and all it does is say “connecting “ . It won’t show me other apps to connect to.
I have tried resetting the watch and app, and also reinstalling the Glory Fit app.
How do I fix this?

Hi. I purchased four of your watches and love them. I paired my first one to the GloryFit app easly. My question is, can I pair mutilple watches on the same iPhone and GloryFit app?

Please my little sister locked my smart watch but doesn't know the password she used... please how do I get my smart watch unlocked

Hi, my GloryFit watch works perfectly but the blood pressure isn’t working , it reads 142/83 all the time suggesting my blood pressure is high but this is not the case as I check it with the doctor
What can I do to fix this?
Kind Regards
MaryConroy

After downloading the app I get an code after more then 10 minutes. When I use this code, nothing is happening and the oly possibility is only to get a code. But the code dopoesn't work. What to do?

The time and weather on the watch and glory for app are not correct. I already set all the correct settings

Hello I don’t have any notification on the Watch. Everyrhing is connected

I accidentally deleted “sleep” from my alternate exercises. How do I get it back? Is that how I activate the sleep monitoring function?

Your AÍ is ineffective. How do I use the app to set the time to a12 hour cycle?

Hi, can I adjust volume on my p66e smart watch when listening to music or while on a call? Thanks

Hi, can I adjust volume on my p66e smart watch when listening to music or while on a call? Thanks

I live in Ceres Ca next to Modesto Ca. My watch shows weather for some Modesto in Illinois. I have deleated and reinstalled the app several times. This only fixes it for a day or so. Everything else seems good.

Hello, I have the Glory fit T-11. My issues is that only 1/2 of my contact will come through to my watch. The app has added all the contacts in my list and the call will come through but the text messages do not. How do I fix this? Is there a issue in the format of the phone number or due to the number being saved on my sim card? I have changed the format and saved some of the numbers to my sim card and my phone. I can't figure out how to get my text to come thought with the phone calls do. Please help. Thank you.

How can I get access to older watch faces from the GloryFit app, New versions do not have previous faces. I change for a seasonal face and cannot change back to the one I liked, I like very plain with large time numbers and not all the other noise on the screen. thank you

My watch died completely. I purchased it in November 2024. Only one month ago. Either replace or refund.

I can't update my firmware

Every thing works great on the APP but BP. It is way off. How can I how can I get it more accurate? It consistently reads 144/84, 143/85 etc.

I cannot connect my phone to watch it asks for allow permission. I've allowed everything.

Hi! In the morning, I get 2 types of sleep screens. The first screen shows both the sleep pattern and heart rate curve. When I click on the sleep pattern, I get a second screen showing details of my nightly sleep. However, the 2 screens show completely different sleep patterns. If there was a way, I could attach the screen shots of the two so you could see directly what I am talking about. Please explain. Thanks, Laszlo Littmann

I received my Glory Fit watch and am unhappy with it. Where can I send it for a refund? I paid with Pay Pal $55.49 on 10/28/2023. Bette Sawyer, 1030 S Dobson Rd #273, Mesa AZ 85202. 480-414-6628. sawb101@redacted.

Hello,

First of all, I am not complaining, just asking for help and advise.

Let me explain. I just got a Glory Fit wrist Watch few days ago. With help of my husband I installed and connected successfully the watch, and it is functioning without any problem.

My problem is that yesterday I noticed that the power button simply fell down, (it is missing) so functioning with the watch is harder - the watch is not sufficiently sensible to react immediately on the movement or touch and show the screen - the button is, for that, really very handy.

First when I noticed the problem, I tried to find the button (but it was quite hard, as I am not aware when and where that happened (in the house, outside), which was unsuccessful. Then I checked - the watch continues to function normally, although it is harder to access different functions (the screen is not totally sensible to touch, although, with the button it was not really a problem for me). I tried shaking my hand in order to light the screen, it does not work every time - it is possible that I do not know what move to do in order to make it work.

So now I would like to ask you to be so kind to help me:

1. to tell me exactly what are the moves that I can do in order to reach different functions (light the screen when I want, not waiting that it does automatically for instance)
2. can I order or buy the button somewhere in order to install it again, and how much does it cost (I live in Serbia).

Thank you so, SO much for your help,

Carine Markovic

Hello,

First of all, I am not complaining, just asking for help and advise.

Let me explain. I just got a Glory Fit wrist Watch few days ago. With help of my husband I installed and connected successfully the watch, and it is functioning without any problem.

My problem is that yesterday I noticed that the power button simply fell down, (it is missing) so functioning with the watch is harder - the watch is not sufficiently sensible to react immediately on the movement or touch and show the screen - the button is, for that, really very handy.

First when I noticed the problem, I tried to find the button (but it was quite hard, as I am not aware when and where that happened (in the house, outside), which was unsuccessful. Then I checked - the watch continues to function normally, although it is harder to access different functions (the screen is not totally sensible to touch, although, with the button it was not really a problem for me). I tried shaking my hand in order to light the screen, it does not work every time - it is possible that I do not know what move to do in order to make it work.

So now I would like to ask you to be so kind to help me:

1. to tell me exactly what are the moves that I can do in order to reach different functions (light the screen when I want, not waiting that it does automatically for instance)
2. can I order or buy the button somewhere in order to install it again, and how much does it cost (I live in Serbia).

Thank you so, SO much for your help,

Carine Markovic

Android app doesn't go beyond login screen

I can’t get a code to register my email on the app for the watch

I just bought our watches from Amazon because we need to keep an accurate BP rate. I can not find that on my watch

My watch does not record my steps accurately. Sometimes it will not record anything for awhile. Then it’s hit and miss. I bought my wife a glory fit and hers has worked fine. I’ve tried resetting it several times but nothing seems to work.
Thanks for any help you can give me.
Thomas Arthur

I have run through all the troubleshooting suggestions and cannot get my P40 to find my Samsung Galaxy A01. I have uninstalled the app and reinstalled it, reset my watch (losing all my data), and made sure all permissions are allowed. I cannot find this Autostart that the app itself tells me to allow though. My biggest issue is the bracelet will not find my phone.

Buongiorno, quando vengo chiamata non appare il nome del contatto che mi chiama sull'orologio

Watch is locked on one screen and won’t reset

This was supposed to be free, And you took money off of my card. I would like my money refunded that you took out on September 9th 2023

I downloaded the app from Google play,I get a opening page but when it ask to go set it sends me to the settings app and won't open.

Glory fit app is not opening and once open again click any option and exiting the app please solve my problem.

I cannot sync the watch to my phone

I tried syncing the contacts, but the app only shows a portion of my contacts for me to pair. The ones I really want to pair are the ones not showing up. Also, I can't answer calls on my watch and talk through my watch, I can only hang up or make calls with my watch. The description also says I can play music through my watch, but I can't figure out how to do that. My watch's device name is P66E, Version V003961, MAC 78-02-B7-EF-40-FD. Thank you

Can't get the gloryfit app to get past gender selection

I need to uninstall the App. It is giving me lots of trouble. It actually frozen my phone.Please delete my account.
My tel.: +44 7576157088 and +44 7492587636

I’m having trouble with the dialer on the phone. Please help

I can't get the app to open on my Google phone. I goes to a background activity page and I can't do anything else from there. Ive tried for weeks. Please help.

I can't see anything on my watch it's gone gray screen

Your app is not working on my Galaxy S23

Want charger

The app is not working on my phone it coming up not responding could please sour it out I have deleted it and turned my phone off and it still not working

I accidentally set up wrong glory fit device to my watch I have reset phone how do I go back in and rest phone up and pair with my phone

looking for support site to learn how to use all the features. Currently looking for info on music.

Good Afternoon.
The Glory fit app is not working in my android it is crushing contineously.Kindly resolve this issue
Thank you

My blood pressure is way off. Pharmacy & doctor office is 121/79 but watch shows 146/86

My watch stopped showing my footsteps.

hi there i am using vivo s1 pro and facing app crash issue in Glory Fit.. i wanna connect my smart watch brand name Mi.. kindly let me know the solution

on my glory fit watch the sleep chart only goes up to 03.00am or sometimes just over this time. I can't keep watch on my sleep as it looks like I am hardly sleeping at all.
Wondering why and what to do to change this.
Sarah

My watch is not holding a charge.

hi please send me contact number of your company

Glory fit not on

Hello, hope you are doing well
I have the GloryFit app and my watch is connected to it however I’m not too sure where my watch is and I want to find it perhaps using the app, maybe by sending a signal perhaps

Many thanks

Kan nergens vinden hoe ik het adresboek kan/moet gebruiken

Kan nergens vinden

Can not get my glory fit watch to bind with my phone

What have you done? My app has been working for 12 months and suddenly stopped. Asking all sorts of weird questions. I have to use captcha to get in. I have uninstalled and reinstalled and I have an OPPO phone. It is still down as paired on my phone. I have given it permissions and it still takes me to uninstall or force stop. I have told my phone to restart. No joy. Not a happy vegemite.

When alarm goes off I can barely feel it vibrate when testing and awake. Definitely would not wake anyone up from sleep. How do I increase vibration?
Also I have sleep and heartbeat functions working but no blood pressure. Please advise how to activate this function.

When alarm goes off I can barely feel it vibrate, certainly would not wake anyone up.

Have had my watch since early March and now won’t hold a charge

Can not get the screen to open

My smart watch just all of a sudden won’t turn on or charge help it’s new

The date is also wrong. The face of the watch says it is 1/3/23, instead of 3/1/23. This is my 3rd complaint. I guess maybe it is time to return the watch?

The sleep data is not even close. I went to bed for 9 hours. I got up at 9:00am. The watch says that I had 4 hours and 55 minutes sleep and that I got up at 5:48.

The blood pressure is also wrong. I checked it with a blood pressure meter and go a totality different reading. The watch was more than 20 above on the first number and 10 over on the bottom number.

I don't have display on my Gloryfit smartwatch. I have watched several videos about how to keep the screen on longer . When it is shown where to go, it isn't there.

How do iconnect phone to watchby not using Bluetooth as stated in directions

Hi there, I have 2 glory fit smart watches and I was wondering if I could connect them to share the same data or connect them both to my app on iPhone as I like to use different ones on different days.

Can someone show me how to see my txt messages on my watch

There was a problem while login the glory fit application.

Hello, my messages do not show on the watch...

Hey I've bought a smart watch from Exerify. I've it charging. I've downloaded the app however it isn't letting me into the app. I've allowed permissions for everything. What do I havto do to get the app to let me in? Please. Thanks.
Mary-Kate Kelly

CAN WE PICK CALL AND REPLY MSG IN GLORY FIT WATCH R3 PRO

Can't sync all contacts. When app brings up contacts to sync it only brings up a 3rd of my total contacts. Whats the fix?

When I go to sync all contacts, it only brings up like 120 contacts to sync of my 260 contacts. How do I fix this? My wife isn't even on this random list.

Date: February 10, 2023
Hello
I can’t find online or anywhere how to enable the apps via your app as to how to enable Camera, Phone, Voice Assistant, and other app functions on my Liufiueq P8601Smartwatch from Amazon any help would be appreciated
My reply gmail address
charlesdwill49@redacted

All of a sudden, my heart rate stopped showing. The amount of steps I take is significantly higher than what appears on the watch. Blood pressure reading is always too high or too low.

I cannot get my glory fit to connect to my phone all the way I was just wondering how to do that or if y'all could walk me through the process

I can't connect wach to Bluetooth

My blood pressure doesn't match my cuff BP monitor

I'm not able to make my watch measure stress or mood. I don't know if my watch isn't working or I'm doing something wrong or there's something I need to do in order to get these measurements.

1 sms is on but the watch doesn't vibrate
2 can the phone volume be turned down so the watch notifies me, not the phone
Thanks

This watch purchased from Amazon and something is wrong with the blood pressure always extremely higher than it is at the doctors office being taken at the same time.Also my nephewhS the same watch and checks his blood pressure with his Gloryfit and takes his blood pressure with my Gloryfit and it is registering extrem6 high.

Your update last night messed up the graphics display on the sleep display.

My app does not register sports, it does not sicronyze with watch.
Sports do not Star on phone.

My step data is not showing up for Friday, 1/13 or Saturday, 1/14. I’ve reset the app and watch several times. Is there any way to retrieve the exact number of steps I walked those days?

I can not set the date and time on the smart watch. The instructions overall are very difficult to follow

I can not set the date and time on the smart watch. The instructions overall are very difficult to follow