Published by Smart Wear on Oct 6, 2023

Report an issue with DayDay Band.
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Why should I report an Issue with DayDay Band?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Wear to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DayDay Band

1. DayDay Band is a supporting application for smart bracelets.

2. Smart bracelet can help you record daily steps, sleep, heart rate and other data.

3. With DayDay Band, you can understand these data in more detail.

4. This application can be used with many smart bracelets.

5. At the same time, DayDay Band has also developed functions such as “call reminder”, “message reminder”, “APP reminder”, “shake camera” and other functions to bring a more convenient experience to your life.

DayDay Band Customer Insights

1. It doesn't record any useful data about my fitness or my heart rate.

2. When I record my heart rate, it beeps every few seconds and I have no option to turn off the beeps.

3. the "Upload Data to Google Fit" option doesn't do anything and the sleep cycle recorder doesn't always record when falling asleep.

4. Also having problems recording heart rate on my phone only sometimes but it shows up on the watch.

5. Works well during the rare times it doesn't crash.Connected first time when no other app would.

6. You don't need to set anything when starting as it tracks every step minute by minute and you can check how you're doing but the weekly chart or same day.While this app is a simple interface which makes it awesome, the actual functioning of the app is really ruins the overall experience.

7. It tracks your blood pressure and heart rate 💓 when this optional seeing is chosen and set up.

8. And no way to turn off the annoying beeping when it's recording heart rate.

9. But, heart rate monitor seems accurate.

10. Data recorded in the app for me can change over night, an example from last night is I went to bed on almost 13,000 steps for the day and today it shows only 256 steps for all of yesterday.

11. Recommend you buy a different band so you aren't stuck with this rather poor app.It's easy and to use and set your goals or change them as you gain energy and increase in endurance.

Steps to Troubleshoot & Fix DayDay Band Issues

1. Fix DayDay Band Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DayDay Band: Restarting the app will resolve most errors.
  2. Update the DayDay Band App. Here is how:
    1. On Android goto PlayStore » Search for "DayDay Band" » Open DayDay Band » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DayDay Band » click "UPDATE".
  3. Clear DayDay Band app cache: Clearing cached data will force your app to retrieve the latest data directly from DayDay Band servers.
    1. On Android, goto Settings » Apps » Select "DayDay Band" » click Storage » click "Clear Cache".
  4. Check DayDay Band app permissions. If any of these permissions required to use your device's features are disenabled, DayDay Band might not work.
  5. Uninstall and reinstall DayDay Band. If nothing else has worked, completely uninstall DayDay Band then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DayDay Band not working


2. Fix DayDay Band Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DayDay Band be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DayDay Band not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DayDay Band may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • How do I get a captcha to register and log in

    — by Roger Jespersen 3 years ago

  • Am still unable to register. Defeating the object of why I got the KoreTrak in the first place.

    Please advise as I don't want to have to send it back.

    Thank you

    — by Toni Lethbridge-Jones 3 years ago