Contact DayDay Band Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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1. It doesn't record any useful data about my fitness or my heart rate.

2. When I record my heart rate, it beeps every few seconds and I have no option to turn off the beeps.

3. the "Upload Data to Google Fit" option doesn't do anything and the sleep cycle recorder doesn't always record when falling asleep.

4. Also having problems recording heart rate on my phone only sometimes but it shows up on the watch.

5. Works well during the rare times it doesn't crash.Connected first time when no other app would.

6. You don't need to set anything when starting as it tracks every step minute by minute and you can check how you're doing but the weekly chart or same day.While this app is a simple interface which makes it awesome, the actual functioning of the app is really ruins the overall experience.

7. It tracks your blood pressure and heart rate 💓 when this optional seeing is chosen and set up.

8. And no way to turn off the annoying beeping when it's recording heart rate.

9. But, heart rate monitor seems accurate.

10. Data recorded in the app for me can change over night, an example from last night is I went to bed on almost 13,000 steps for the day and today it shows only 256 steps for all of yesterday.

11. Recommend you buy a different band so you aren't stuck with this rather poor app.It's easy and to use and set your goals or change them as you gain energy and increase in endurance.

1. Fix DayDay Band Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DayDay Band: Restarting the app will resolve most errors.
2. Update the DayDay Band App. Here is how:
   1. On Android goto PlayStore » Search for "DayDay Band" » Open DayDay Band » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DayDay Band » click "UPDATE".
3. Clear DayDay Band app cache: Clearing cached data will force your app to retrieve the latest data directly from DayDay Band servers.
   1. On Android, goto Settings » Apps » Select "DayDay Band" » click Storage » click "Clear Cache".
4. Check DayDay Band app permissions. If any of these permissions required to use your device's features are disenabled, DayDay Band might not work.
5. Uninstall and reinstall DayDay Band. If nothing else has worked, completely uninstall DayDay Band then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DayDay Band not working

2. Fix DayDay Band Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DayDay Band be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DayDay Band not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DayDay Band may not be able to connect to the Internet when running in the background.