Contact DayBand

Reported Issues

• Device will not charge

  — by Denny Hammermeister 1 week ago




• Device does not work

  — by Robert Bean 2 weeks ago




• how do i get this thing to work?

  — by jimdechambeau 2 weeks ago




• The app won't let me regster it won't send me a catchall code

  — by Mark S 2 weeks ago




• Dayband app reports there is a bug in the app and that it will reopen once patch is provided

  — by Pauline St Pierre 3 weeks ago




• How do I start the sleep? It doesnt turn on all by itself and there is no start button for it.

  — by Vann Nichelini 3 weeks ago




• I cannot login to the account on my dayband app. The CAPTCHA just counts down when I try to GET it

  — by Vann Nichelini 3 weeks ago




• Can I charge my DayBand watch using 240w charger?

  — by Jason Cheng 3 weeks ago




• Cancel

  — by Jo Ann Clark 1 month ago




• I cannot get my device to charge. I have tried numerous chargers, none work. Up until 3 days ago it was charging. Help

  — by Betty I Feagin 1 month ago




• Unable to re pair my iband watch to my iphone

  — by Gail Stickland 1 month ago




• Today is 1stMay and still have not heard anything about replacement of my day band that dose not work.

  — by Robert Bean 1 month ago




• The app won't accept my email.

  — by Robin 1 month ago




• My day band did not work correctly from the start and after three days it quit completely. Need it replaced now

  — by Robert Bean 1 month ago




• Have a unit that worked some what for three days now nothing. Need to return for a replacement

  — by Robert Bean 1 month ago




• Have a unit that worked some what for three days now nothing. Need to return for a replacement

  — by Robert Bean 1 month ago




• My heart rate doesn’t show any value
  Blood pressure also doesn’t show any numbers

  — by Alphonse T Mikhail 1 month ago




• CANNOT REGISTER OR LOGIN TO DAYBAND. TRIED EVERYTHING. YOU MUST HAVE A SECRET CODE YOU WON'T TELL YOUR CUSOTMERS ABOUT. PLEASE SHARE THAT INFORMATION ON HOW TO REGISTER AND . CAN'T US THE WATCH UNTIL WE GET THAT SECRET DATA. PLEASE SEND ASAP. THANK YOU.

  — by PETER AMERIO 1 month ago




• I want to buy a replacement strap for the watch. Both sides are cracking. How?

  — by Marshall Lewis 1 month ago




• I have tried many times to register and get on Day Band. I keep getting an X next to my password even after I tried to reset it.

  — by Joyce Bischoff 1 month ago




• Bought the Smart Bracelet, downloaded the app, but can't get past the Captcha prompt. What is it looking for?

  — by James LaRue 1 month ago




• Can't log on just spins circles

  — by Diana Long 1 month ago




• My old DayBand watch band broken. I need to purchase new black wristband of the watch. Please let me know how I can purchase the new wristband. Please reply at your convenience. Appreciate your response and help. Thanks

  — by Sheikh Karim 1 month ago




• Finally registered. Now app cannot find device & says to move it closer, when device is sitting on screen. Have reset watch & restarted phone. Same results.

  — by Penny Jones 1 month ago




• I cannot set up/register my app.

  — by Penny Jones 1 month ago




• I a not good with electronics and I can't seem to sync "DayBand"with my cell

  — by Judith A Provo 1 month ago




• I am having a problem with not being able to register my sleep.

  — by Judith Hall 1 month ago




• I cannot sync with my Samsung Phone. Your instructions are incomplete on syncing and i am having a real problem. I have downloaded the app but cannot get it to work. HELP!

  — by GERALD REASON 1 month ago




• How do you adjust sleep times? Mine starts to monitor at 2:10am and stops at 6:00am. Not sure how to change the times.

  — by Anthony 2 months ago




• Cant log in to app or reset password. Capticha doesn't work.

  — by Franny Zeeryp 2 months ago




• DayBand does not work as a watch!

  — by Joseph D Hope-Tillman 2 months ago




• Captiva stops account set up on dayband

  — by Debbie Hnidy 2 months ago




• Unable to login.An. x. Is next to the email??

  — by Brad Ohm 2 months ago




• I cannot register on the Dayband app on my Android phone to use the Kinetic pro smartwatch. Please help or I want to return the watch 856.341.6771

  — by Staci Greenberg 2 months ago




• I cannot get get the captcha to work. I cleared the cache and cookies. Javascript is enabled. I rebooted the phone.

  — by Paul Cashen 3 months ago




• I cannot get get the captcha to work. I cleared the cache and cookies. Javascript is enabled. I rebooted the phone.

  — by Paul Cashen 3 months ago




• Android program doesn't work with Kinetic C5S watch. I want Kinetics to give me a refund

  — by Dan Anderson 3 months ago




• I'm unable to log in to the Dayband app on my Android phone

  — by Anthony Lorusso 3 months ago




• I'm trying to register on the app and it says I need to get a "captcha". I hit the "get" button and a 1 minute clock starts. Where is the "captcha"??

  — by Susan Bailey 3 months ago




• Please tell me how to change my watch from 24hour mode to the AM-PM mode.
  Example from 13:35 to 1:35PM)

  — by Michel Moutal 3 months ago




• Cannot get the watch to download so I can do the settings. I am not happy with this watch. It is not senior friendly. I have tried everything! Ready for a refund. Will not download to phone or computer. Android phone.

  — by Jean Kendall 4 months ago




• I can't login to the dayband website, it just hangs there. It doesn't like my email address.

  — by Mike J 4 months ago




• How do I change my weight in the app? Do you have another set of instructions? It would be nice to access it online!

  — by Kris Halbur 4 months ago




• This band only keeps up with my steps!! None of the other functions work at all, blood pressure only work 2 times the first time I put it on and same with heart rate. I bought this band for those 2 main reasons and I can't even get them to work. I am wear the band correctly, because that is the message I get when none of the functions work. I am very disappointed in this product and hate I spent money on it. I will now have to buy another brand!

  — by Coach Larkins 4 months ago




• I cannot sync my local weather to my watch. It seems to be using a another location for weather.

  — by Bart Lewis 4 months ago




• My DayBand no longer charges properly. A full charge only lasts about 2 hours.

  — by STEVE KLIEWER 5 months ago




• It says im registered but won't let me login

  — by James M Gaddis 5 months ago




• I can't get passed the captcha

  — by Jack R Shults 5 months ago




• I recently changed my phone and Dayband is telling me to login. It won't recognise my email account, so I have tried to register again. I receive a verification code but have no idea where this should be applied. Help, please?

  — by Michael Hugh Askham 5 months ago




• I cannot register the app. I enter email address, password, confirm password & press catchall get. X appears by email address or password & I get no further

  — by Margaret Nicholls 5 months ago




• i cant get Day band to setup for weather.. i see the page for it but no information from my phone goes to it.

  — by james hughes 6 months ago




• Can't register my kinetic smart watch

  — by Sal neri 6 months ago




• Won't accept my email account

  — by Michael Petito 6 months ago




• Having trouble with pairing even tho watch and phone are close

  — by Mark Leach 6 months ago




• No issues. Just want to get additional watch bands but don’t know where or how to do this. Thanks.

  — by Patricia Finger Russell 6 months ago




• I need help putting my day and on new phone

  — by Rose Prince 6 months ago




• I have tried several times to set up an acct. I keep getting told acct or password is incorrect once I have done it. I will have to return the watches I ordered for Christmas gifts if I can not get this straightened out. Please let me know ASAP. Thank you.

  — by Cheri Sprouls 7 months ago




• Why does the Spo2 show on the watch, but it is not on the app for my phone??

  — by David Ballard 8 months ago




• Can't do nothing with my watch always fully charged, never really used it .can't change time or settings. Must be made in China.

  — by Darlene 8 months ago




• Mijn slaap wordt niet gemonitord. Hoe zorg ik dat dit gaat werken?

  — by Naomi Dantuma 8 months ago




• I am trying to register on the app but I am not able to get a captcha code.

  — by Christine Houghton 8 months ago




• The first is that despite having been using one of your activity bracelets coupled with Dayband for anaysis for over a year now, I am unable to "register" on my Smartphones. I have no idea what I am sopposed to type into the field Captcha. I click on the GET icon, a count down ensues, but then what? I hope that you can solve this problem for me.

  — by Zal 8 months ago




• If I sign up and use my credit card, how do I cancel. I just want to bet my watch set up. I do not want the streaming services offered

  — by Jeanette Vorce 8 months ago




• If I sign up and use my credit card, how do I cancel. I just want to bet my watch set up. I do not want the streaming services offered

  — by Jeanette Vorce 8 months ago




• Sleep detail is not accurate, up and awake at night and this is not detected. Blood pressure also not accurate.

  — by Barbara Tanguay 8 months ago




• I can't register on Dayband. BPM, sleep, HR, O2 saturation not working

  — by Francis Kweku Amagloh 8 months ago




• I purchased 3 of your watches for my family. One of the watch band with notches on them is crack and ready to break off. Can you send me a replacement for it.
  
  my address is 6816 Bantry CT, Darien, IL 60561 and my phone is 660-205-8093

  — by Paul Fung 8 months ago




• I can't get it to register. I receive the catcha code via email. I then enter password twice. I have no idea if there are rules around what password has to be

  — by Julie 8 months ago




• I cannot get my day and to register with my phone, ok just get a message saying registration failed.

  — by Mr. Paul Hudson 9 months ago




• Cannot register or connect to the spp

  — by Barbara Tanguay 9 months ago




• I have purchased a new dayband watch and am not able to log in, tried to change the password and that is not registering. Also i am not able to register the device on my phone. something is not working well. please give me instructions or reset the back end so that I can start again.

  — by Laura Fletcher 9 months ago




• My u it stopped taking heart rate, blood pressure and oxygen. Will take temperature. The lights come on and it looks like it is working, but no reading.

  — by Wendy Taylor 9 months ago




• Could not create account on phone. Do not know how to address capitva

  — by Nancy LaMance 9 months ago




• Having trouble opening Dayband app.
  Downloaded app
  Installed app on phone
  Registered my email address & password with Dayband
  Bluetooth on my phone found the watch - DA-2581
  Tried to login to the app using email address &L password registered with Dayband
  Received a message of an error
  Tried a number of times without success.
  Without asking I received a verification code from DayBand>[email protected]
  My phone & watch are fully charged.
  What do I do now
  Trevor Burge

  — by Trevor Burge 9 months ago




• Having trouble opening Dayband app.
  Downloaded app, registered, tried to login, advised error in account or registration. What do I do

  — by Trevor Burge 9 months ago




• Dayband will not download to my mobile phone

  — by Leigh Stevens 9 months ago




• I have been unable to get into the website. I believe it is because of the Captcha Code. I do not have one and when I click to GET one it takes about a minute and comes back to just a blank Box. Any help will be appreciated.
  o the website.

  — by Ray Ergewnbright 9 months ago




• I am unablebti conevt ttonl the website with my dayband v2.

  — by Ray Ergenbright 9 months ago




• I had an account at the above email address and I can't login.

  — by Joanne Freeman 9 months ago




• I am very unhappy with the Product. Please send me authorization to return the product and issue me a credit

  — by Michael A Feffer 9 months ago




• I am unable to register my koretrak dayband as the capchta won't show up.. please help me with this. Thank you so much.

  — by Debra Green 9 months ago




• I have a new phone but dayband does not recognize me email account and will not let me sigh in so I can update my dayband watch

  — by Joseph Stewart 10 months ago




• Registration page doesn't work. Need Captcha which starts a count down and does nothing else. Fix it.

  — by Claire Hartstonge 10 months ago




• Cannot get The app to register an account for me.

  — by James Wylie 10 months ago




• CAN SYNC WATCH TO PHONE. FORGOT PASSWORD. SYSEM SAYS MY ACCOUNT DOES NOT EXIST

  — by Frank DeLuca 10 months ago




• Can't get my watch connected

  — by Wanda chebott 10 months ago




• all features are working but the step counter it was working but now is not

  — by christine m jenkins 10 months ago




• I have registered my account and have received and input the verification code that was sent. When I try to log in it says wrong email or password. Can this be sorted out? Thank you.

  — by ziva 10 months ago




• I can not get the app to accept my email and password. I need help.

  — by Gloria Hamson 11 months ago




• I want my money back how do I get it back this fitness tracker is garbage blood pressure doesn’t work accurate you can’t even calibrate it it’s useless

  — by Sher 11 months ago




• The strap to my DayBand has broken. How can I ontain a replacement please?

  — by Laurance Thompson 11 months ago




• Can't remember password..

  — by Susan Whittle 11 months ago




• How do I get a catcha a to register
  My dayband

  — by Barbara feldbauer 11 months ago




• Can't fill in captcha to register

  — by Barbara feldbauer 11 months ago




• I downloaded your DayBand app but couldn't get registered. I couldn't figure out what to do at the Captcha step. Please explain that step for me.

  — by Robert Drew 11 months ago




• Just received a Kinetic band and put the Day Band app on my Android device. Unable to get the Day Band app to register me. It just continually shows the "working" icon.

  — by Ronald Schuster 11 months ago




• Dayband app doesn't count my steps. Please regulate it!

  — by Arlinda 11 months ago




• It seems impossible to register for an account. The registration screen does not work properly. Based on postings on the web, I am not the only one having this problem. I am in need of customer support.

  — by Janet Armstrong 1 year ago




• I cannot remember my password and I cannot change it using your system.

  — by George Matsui 1 year ago




• I reset my watch now I cant set the time on it

  — by Patricia Huddleston 1 year ago