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Contact DayBand

App by Smart Wear

Report an issue with DayBand.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with DayBand?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Wear to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

DayBand Features and Description

{DayBand is a stylish movement sleep monitoring Bluetooth low energy products 1, support the pedometer function, exercise calorie conversion; 2, can sleep monitoring, statistical analysis of sleep quality of sleep; 3, support the sharing of health information, sports and other functions; Tips: The phone system must be android4.3 or more, and the phone must support BLE (Bluetooth 4.0), apk with the hardware to use.

contact DayBand image 2   contact DayBand image 2

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to know how to return my 2 DayBands. They are impossibe to use as they are very difficult to set and hard to swipe from one thing to another. I would like a refund of my money. I do not wish to keep these watches. Please let me know how I can return them.

    — by Nancy Lewis on Sep 20 2021

  • I cannot see the captcha on the app. I am very confused this app wasted 15 minutes of my time.

    — by Ezra on Sep 19 2021

  • The Dayband app will not accept my email.

    — by Ellen Bullard on Sep 17 2021

  • I can not log into my account on the app. It just stays on the login page whenever I put in my info.

    — by Jodi Stacy on Sep 17 2021

  • I just received my KoreTrak Pro, have downloaded the Dayband app to my android phone but I'm unable to sync the two together.

    — by Cheryl A Hillocks on Sep 16 2021

  • It would be nice to be able to use this watch however, I can not use it because I am unable to setup the app. POS

    — by Daniel Spencer on Sep 15 2021

  • Can not sign in to the app.

    — by Robert Lewis on Sep 14 2021

  • Cannot login

    — by Steve McCullough on Sep 14 2021

  • Tried several times to log into Dayband, but not accepted. Can you purge my accounts so that I can start fresh?

    — by Glenn W Zeiders on Sep 13 2021

  • Cannot register.

    — by Mr Peter Shoesmith on Sep 13 2021

  • Trying to set up an account but not getting a captcha

    — by Steve McCullough on Sep 13 2021

  • I cant register my koretrack with the app. I cant register cause I CANNOT GET A CAPTCHA CODE!!!.. Its ridiculous. I need a solution

    — by Jason Wiegand on Sep 12 2021

  • Can't turn on steps

    — by Kristina Legg on Sep 12 2021

  • Captcha not show showing when trying to register on day and app

    — by Yvonne Lewis on Sep 12 2021

  • I cannot create an account on Dayband app as it will not accept my email address

    — by Sue Blomley on Sep 11 2021

  • Retaining loop on watch strap broken watch not even a month old

    — by Alistair Barclay on Sep 10 2021

  • Cannot register on Dayband app

    — by Maureen Liddell on Sep 10 2021

  • Not possible to register my day band

    — by fred gebhardt on Sep 10 2021

  • How do I stop my phone from going off when I am any distance from it.

    — by Kristin Stephan on Sep 09 2021

  • can't login to dayband app, says account doesn't exist

    — by pete aguirre on Sep 08 2021

  • What happened to the blood pressure test ? Was there before I updated.

    — by Mack McCullough on Sep 08 2021

  • can't charge my DayBand

    — by Robert Dodge on Sep 07 2021

  • It was working just fine but now it will not do blood presser the blood presser icon is gone

    — by G Wes Worley on Sep 07 2021

  • I cannot register or login to DayBand

    — by Fernando Urdiales on Sep 07 2021

  • I can not log into day and. Can't get a captcha

    — by Debbie Wilson on Sep 03 2021

  • I would like to keep the time display as digital, not this awful pink clock face. The display seems random. Step-b-step guide please,

    — by Dr carine Wood on Sep 03 2021

  • I am trying to charge my dayband and it is not getting a full charge. I have used 3 different chargers and still not getting a full charge

    — by Christopher Eger on Sep 02 2021

  • Can't enter information in to create an account password.

    — by Pamela Fulmore on Sep 02 2021

  • First time user of koretrack watch and dayband, I can't register.

    — by Wayne on Aug 31 2021

  • i need a captcha

    — by MH Cohen on Aug 31 2021

  • My day band doesn’t show my oxygen level or blood pressure anymore

    — by Brenda Henson on Aug 24 2021


    — by David Clemens on Aug 24 2021

  • I have just bought a Koretrak Pro and have downloaded the DayBand App to my phone and paired it.
    I have tried Registering using both this [email protected] and [email protected] [using different passwords], but have received no confirmation of successful registration and cannot login either. Both my 16 year old Grandchildren have tried too, without success.

    The font on the phone is tiny and may be compounding my problem.

    Help please!!

    — by Christopher Duxbury on Aug 24 2021

  • Unable to register my new Koretrak Pro

    — by Jerome G Charles on Aug 21 2021

  • Cannot find how to change analogue display to digital on koretrak watch using Samsung j3

    — by Kenneth nicholls on Aug 21 2021

  • I can't login or create an account on the dayband app. Every time I try the email address portion shakes as if the email isn't legit.

    — by Tanya Kivi on Aug 21 2021

  • This is my second message. I can not log in to my account. Please help

    — by Valery on Aug 20 2021

  • blood pressure will not measure , comes up with "please connect device that support blood pressure" !!

    — by robin goodchild on Aug 20 2021

  • I'm a new user of korectrak pro in Australia. I downloaded Day Band and my watch's features seemed to be working well peraps withexception of sleep monitoring. Am unable to find where I can insert/enter day band verification code on my phone. Problem is I get repeated phone calls from day band every evening and verifupication code is sent to me. So how where can I enter verification code and I also dont know how to process Captcha on the phone. Please tell me how and what I can do about this problem. Thanks, Nyi.

    — by Nyi Win Hman on Aug 20 2021

  • I cannot register on my Android phone. Please help

    — by Valery on Aug 20 2021

  • Trying to get in app but keeps saying password incorrect. Need help in redetting

    — by Randolph B Peet on Aug 19 2021

  • When I am trying to register my Koretrak Pro I cannot get a Captcha to complete the registration.

    — by Jo Anne Pirtano on Aug 18 2021

  • I can't seem to register my new KoreTrak. It sends me no verification code

    — by william stalmer on Aug 17 2021

  • I can't get a Catpcha when trying to register on my phone. So it won't let me register.

    — by Chris Ryan on Aug 16 2021

  • Not able to log in using app on android phone. I tried using the same name and password as this site, but still get message login or password incorrect

    — by Robert L White on Aug 14 2021

  • no

    — by nathaniel sires on Aug 13 2021

  • Well yall or someone seen my issue ...
    Complaint but no response... wow.
    The app shuts off on its own and my phone displays a message to close app send feedback etc. I do send feedback for it closing what is the deal with not helping after seeing a valid Complaint ? I would like a answer to why it's happening and don't use its my phone or internet my phone is brand new today and my internet is just fine I got into it this am but now it closes just as fast if not faster than opening up. Help

    — by Ed Oconnell on Aug 12 2021

  • My complaint is your useless app that yall make excuses for not working the developer don't know there ass from a hole in the ground I'm pissed off why doesn't your app work it opens just to close and don't dare say it's my phone or my internet. Give me a fix it

    — by Ed Oconnell on Aug 12 2021

  • DayBand app on my Samsung Note 20 Ultra 5G won't allow me to register an account

    — by Art Debernarde on Aug 12 2021

  • Can’t find code and can’t pair

    — by Ann melancon on Aug 11 2021

  • How do I return the two koretrack wrist bands I purchased. Unable to register product.

    — by Linda Seroka on Aug 10 2021

  • I cannot locate the Captcha code to register my new watch

    — by Margaret DiMassa on Aug 09 2021

  • Can't reactivate my dayband

    — by Edward Barba on Aug 07 2021

  • Hello. I love my day and but understand the blood pressure reading is not accurate. Is there a software fix for this. I’m on IOS. thank you

    — by Anne Tyler on Aug 07 2021

  • phone connected to watch but app will not find the watch. worked the first day and most of 2nd day but now will not sync the app to recieve information from watch or to update dates and so on on watch

    — by daniel dieter on Aug 05 2021

  • Are there bigger band my wrist is bigger than normal

    — by Tim DeRodes on Aug 02 2021

  • How long is the battery charge supposed to last? I have to charge mine every 3 days. It’s annoying and inconvenient!!

    — by Hazel Leeper on Aug 02 2021

  • Unable to log into my account. Want to pair watch to phone. I am a digital immigrant

    — by Wayne Hom on Aug 02 2021

  • Can.t log in to dayband

    — by Bob White on Aug 02 2021

  • I cannot log in with [email protected], can you reset my password. I am not able to get captcha on my android phone.

    — by Kim Hoo Loo on Aug 01 2021

  • Difficulty setting the time

    — by Jude Rae Alibey on Jul 31 2021

  • Goodday, the strapp of my day band is broken, where can I buy a new one

    — by E.J. van der Marel on Jul 31 2021

  • My wife is using a Samsung galaxy phone and won’t let her sign up, won’t accept her email. Also mine won’t record the sleep function

    — by Trevor Taylor on Jul 28 2021

  • My Koretrak shows the same 7 hours of sleep time even though I’ve gone to bed at different times or wake at different times. How do you fix this?

    — by Marlene on Jul 26 2021

  • I cannot get my watch to charge & I cannot log into my app. It will not give me a "captcha", it won't reset password, nothing

    — by Kim Schamaer on Jul 24 2021

  • My watch broke already, I need a replacement.

    — by Sherman Foster on Jul 22 2021

  • Cannot get a captcha code to register on dayband app.

    — by Richard stewart on Jul 22 2021

  • I am unable to register cause I don't have a Captcha? Dil what that is or how to acquire one

    — by Lisa Ann Sotelo on Jul 22 2021

  • I want to return. I haven’t received an answer as to how to return

    — by Gail on Jul 21 2021

  • Can not register (login). I have entered email address, password and confirmed password. I click on "register" and nothing happens.

    — by Norman Lindstrom on Jul 21 2021

  • AktivTrak stopped working

    — by kurt on Jul 20 2021

  • I just bought a Koretrak watch and I have been trying to connect to my IPad-6 unsuccessfully. I’ frustrated! Could you please tell me what to do to pair my watch to my IPad? It would be greatly appreciated. Thank you.

    — by Kathleen on Jul 19 2021

  • I just bought a Koretrak watch and I have been trying to connect to my IPad-6 unsuccessfully. I’ frustrated! Could you please tell me what to do to pair my watch to my IPad? It would be greatly appreciated. Thank you.

    — by Kathleen on Jul 19 2021

  • Ur app sucks and its not user friendly so i need some help please im very agravated and then to boot i can only text ur asses witch is bullshit in its self im not mad at u but who ever designs this stuff needs a good ass wopin lol

    — by Rebecca on Jul 19 2021

  • It looks like the app does not have all the info I need in order to pair. Without that, nothing works

    — by Toni on Jul 18 2021

  • I would like to return the watch. Very frustrating!

    — by Gail on Jul 18 2021

  • Cannot enter dayband app.....koretrack apparently paired to time properly displayed recently......password issue

    — by Brian Blanchard on Jul 18 2021

  • Blood pressure monitor won’t work

    — by Dorn Hendrickson on Jul 17 2021

  • Blood pressure monitor no longer works

    — by Dorn Hendrickson on Jul 17 2021

  • The DayBand app does not reflect the correct weather location.

    — by Gayle Merrithew on Jul 17 2021

  • Lost password......unable to access dayband again

    — by Brian Blanchard on Jul 17 2021

  • I set up an account online because I couldn't do it with the app, it wanted me to put in a captcha but it wasn't showing me one. So I have an account now but I can't log in with the app. Doesn't like the password. Tried to change the password online and it won't let me error 405

    — by Erin Henry on Jul 16 2021

  • Can I have the phone connected to the watch while it is connected to Bluetooth headphones or will the app update itself later from the watch? By the way this is not a complaint and I don't need to calm down.

    — by Erin Henry on Jul 16 2021

  • I think this may have solved my problem. I was trying to register with the app and it kept telling me to get the captcha but not showing one. Can't log in with the app.

    — by Erin Henry on Jul 16 2021

  • I think this may have solved my problem. I was trying to register with the app and it kept telling me to get the captcha but not showing one.

    — by Erin Henry on Jul 16 2021

  • My dayband has stopped registering my sleep patterns

    — by Elizabeth Branton on Jul 15 2021

  • Hello Staff Dayband I replaced my old Smartfhone with a new one and by downloading your application for my smarth watch I don't remember the email or the password anymore I tried several times to enter the ones I remembered but nothing to do requesting a new login it tells me that I must have a code that I do not know I tried without login ignoring it by going directly to the configuration at the end of the procedure after entering my data activated the bluethot and geoposition and bringing the cell closer to the smartwatch it detects it but when I select the aforementioned it comes out that the application has crashed and I close how should I do to reset everything as before and have the application efficient?

    — by Arosio Giuseppe on Jul 14 2021

  • I have now managed to register device with FB. However despite Bluetooth and location being on. Sony smartphone Android 8. It does not see the watch?. I am at the point of sending this watch back for a refund!. Software was updated to latest, today still won't connect. [email protected]

    — by Brian Wildman on Jul 14 2021

  • My blood pressure stoped working,bought 3 watches on 10/16/2020
    I don’t know about other 2 because gave as gifts

    — by Ronald R Dimm on Jul 14 2021

  • need update so blood pressure will work

    — by Morris Brock on Jul 13 2021

  • I have paired band to phone, phone shows is paired but app doesn’t see it.

    — by Carrie Nishikawa on Jul 13 2021

  • How do I sign into day band app step by step thanks. No instructions included
    Brian Wildman

    — by Brian Wildman on Jul 13 2021

  • The app will not sign in

    — by Lor on Jul 13 2021

  • I cannot login to my dayband app.

    — by Kathleen Hancock on Jul 12 2021

  • The app captcha will not load so I can't setup my device

    — by Elaine Breland on Jul 12 2021

  • Can't get registered through app. Email address shacks when trying to aquire capta

    — by Andrew Bussey on Jul 11 2021

  • My wife forgot her password. How do I reset the password?

    — by James Polkinghorn on Jul 10 2021

  • Downloaded the app and trying to register but Captcha keeps spinning and cannot get in. Please help

    — by Tony Mahoney on Jul 09 2021

  • The blood pressure doesn’t work it displays a message ( Please connect device that supports blood pressure

    — by Carl Smith on Jul 09 2021

  • App does not allow me to log in, if i try to ignore login, I get screen for permissions. Can't bypass this and settings are not accepted when set.

    — by Peggy Cook on Jul 09 2021

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