contact DayBand

Contact DayBand

App by Smart Wear

Report an issue with DayBand.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with DayBand?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Wear to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

DayBand Features and Description

{DayBand is a stylish movement sleep monitoring Bluetooth low energy products 1, support the pedometer function, exercise calorie conversion; 2, can sleep monitoring, statistical analysis of sleep quality of sleep; 3, support the sharing of health information, sports and other functions; Tips: The phone system must be android4.3 or more, and the phone must support BLE (Bluetooth 4.0), apk with the hardware to use.

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Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My dayband won’t connect to my iPhone

    — by Bruce Henry on Apr 11 2021

  • Can't register new account on dayband app on android phone. Refuses to accept the info I type in.

    — by Bill Scott on Apr 11 2021

  • Continuousy get "Registration Failed" when trying to Register the Dayband app

    — by Bev Berry on Apr 11 2021

  • Trying to do registration for two kore trak smart watches. Both registrations fail repeatedly. How do we successfully complete the catchall process.

    — by John Berry on Apr 11 2021

  • can't Register keeps asking for captcha can't get

    — by Carlos Hernandez on Apr 11 2021

  • I can not see the captcha on my cell to register. Is the a way to registure using my laptop?

    — by George Matsui on Apr 11 2021

  • I have a Lg V20 phone I'm trying to set up my Koretrak watch. I keep getting a verification #. I've done e everything to get them paired up. Help!

    — by Nancy Cochran-Bylsma on Apr 11 2021

  • I can not sign on dayban and my two watches have military time please send info step by step to correct these problems

    — by Donld L Russ on Apr 10 2021

  • delete my account

    — by Dale Heath on Apr 10 2021

  • can not get past captcha so can not open app to get started

    — by William Donohoe on Apr 10 2021

  • The Day Band app doesn't reflect accurate weather. I've rebooted my phone many times turning location on and off. It shows the correct location but definitely not even close to the the correct temperature. It has been in the 80's and it will read 50's. I have the setting on Fahrenheit. Also, it is not accurate on my sleep record.

    — by Sharon Nolan on Apr 10 2021

  • Unable to pair. Have tried everything I can think of. At this point I need to initialize the Koretrac watch and Dayband. I tried reinstalling Dayband but no luck.

    — by Donald Metzger on Apr 10 2021

  • I cannot sign into my account, I can't change my password, i can't get a response from kire track or dayband. What's going on?

    — by Bernard Noseworthy on Apr 10 2021

  • Unable to register with the app and koretrack readings inaccurate

    — by David Evans on Apr 09 2021

  • The sleep recorded doesn’t work

    — by Gordon on Apr 09 2021

  • I have a iPhone and cannot get the vibration to operate when messages come through on my phone including WhatsApp. Please assist

    — by Ronald Matthee on Apr 09 2021

  • Respond or I want to return the watch as useless if I can't sync itti my smartphone

    — by Roger McGowan on Apr 09 2021

  • How do you get to the device screen/page so you can use bluetooth sync to set current information to local data

    — by Roger McGowan on Apr 09 2021

  • Watch does not show time when moving my wrist/arm. Can I calibrate the watch to do so?

    — by George Pallme on Apr 08 2021

  • No problem logging in until last few days when every attempt is now unsuccessful. Changed password but still no-go? Please advise, thank you

    — by Douglas Coulson on Apr 07 2021

  • I am trying to register a new account with the app on my phone. What am I supposed to put for the Captcha line? There are no instructions.

    — by Jean S Keesler on Apr 06 2021

  • Can't create an account or login!!!

    — by Joe on Apr 06 2021

  • Thank you for the captcha number but the app is still not accepting my email address..

    — by Carolyn Homonko on Apr 06 2021

  • Big X by email when I try to register. Won't do captcha. Frustrating! Looks like a common problem. Help, please.

    — by Carolyn Homonko on Apr 06 2021

  • Since last update March I can no longer sign in my account or get information off phone tried shut phone restart nothing working please try to fix this problem Thank You

    — by Philip foucault on Apr 05 2021

  • My blood pressure reading does not reset

    — by Paul Welch on Apr 05 2021

  • Weather temp on app does not match with temp on phone/ city I live in. Why

    — by Mack McCullough on Apr 05 2021

  • I can't get the catpcha to work to register my watch

    — by Sarah Clarke on Apr 05 2021

  • Can not login to DayBand. Need to reset tme on Koretrak watch.

    — by Ricky Riggs on Apr 05 2021

  • I want to register, enter my e-mail, [email protected] or [email protected], then I press GET to get the verification code, but I don't get a verification code on any of the two mails listed above, it's also not a verification code in the SPAM. So I can not use the program and the KoreTrak.

    — by Michael Lange on Apr 05 2021

  • I am trying to log into my account on my phone and it is informing me that the email or password is incorrect and I can’t get past the log in page. Please can you sort out this issue. Also my sleep part of the watch does not work.

    — by Hayley on Apr 04 2021

  • Cannot get into app, Dont let me reister please help

    — by Frank Pederson on Apr 04 2021

  • Issue registering

    — by Tim Bohland on Apr 04 2021

  • All functions working except the sleep monitor, never worked and was actually my purpose for buying the watch.

    Please advise as I am following step by step guide to no avail.

    Thank you so much
    Warm regards Mel

    — by Melloney Webster on Apr 04 2021

  • I can't get past captcha when I put in verification on captcha line my email just blinks. I tried to re-register. That didn't work.

    — by Saundra starling on Apr 04 2021

  • Unable to download Android app

    — by Tony Bongiovanni on Apr 04 2021

  • Unable to download Android app

    — by Tony Bongiovanni on Apr 04 2021

  • I downloaded your app and it does not allow me to register the app. I followed the easy instruction but I am stuck. Can you help me?

    — by Rolando Reboiro on Apr 04 2021

  • Why capcha doesn't work

    — by Barry Hexter on Apr 03 2021

  • I'm not able to register on the dayband app as the Captcha is not working for me

    — by Gloria Wolslegel on Apr 03 2021

  • Can't get Captcha code

    — by Paul Shay on Apr 03 2021

  • How do I activate the functions on my watch. Like the heart rate, BP and oxygen level. They are not working.

    — by Paul GLinak on Apr 03 2021

  • Login doesn't work! I created a login on this website, then went to try to login the app and it doesn't work in the app.

    — by Betty Starkey on Apr 03 2021

  • When trying to register Dayband, I can't get past "captcha". How to I get code or past that block?

    — by Steven Hisaka on Apr 03 2021

  • I haven’t been able to register on the DayBand app.

    — by Doug Wilber on Apr 03 2021

  • Cannot log into Dayband app even though account exists.
    Sleep function only records occasionally.

    — by Timothy H Sawyer on Apr 03 2021

  • I cannot register my watch. I bought two and. My partner is having the same problem. Both have Androids. The app downloaded of the QR. code, but the Captcha will not work. And our phones can’t find the watches. We even. Laid the watch on top of the phones, still nothing

    — by Robin Benge on Apr 03 2021

  • CAN'T REGISTER. captcha doesn't work

    — by Judith Sulsona on Apr 03 2021

  • The sleep function doesn't work. It states I sleep from 22.45 to 9.45. But I go to bed around 3am. When I'm awake it says I'm in deep sleep. How do I set my sleep time?

    — by Angela on Apr 03 2021

  • Won't let me log in. When I try to register, my email vibrates. I'll keep the phone if I can get connected. If not, want to return it.

    — by Daniel M DInnocenti on Apr 02 2021

  • I can't register

    — by Donna Mae Fettereer on Apr 02 2021

  • Say my user name or password is wrong I have no Idea where the username and password came from, but I don't know and can't find how to reset it, the app is installed ??? second contact, haven't heard a word from anyone.
    George T. Hammer

    — by g.Tim Hammer on Apr 02 2021

  • Both phones have issues. One won’t show correct blood pressure. The other won’t show readings of blood pressure, heart rate or O levels.

    — by Bonnie Williams on Apr 02 2021

  • I cannot register DayBand for my KORETRAK. How do I get the Captcha?

    — by Mary K Guntel on Apr 02 2021

  • Sleep data, I would like to know the meaning, what is blue, green ? Thanks

    — by Lavinia on Apr 02 2021

  • I am unable to register on the Kore Trac app. The device is useless without it. Please tell me how to register on your app. Thank you.

    — by Michele Cappel on Apr 02 2021

  • I had to buy a new phone and now your app won't let me log in. I've registered and it keeps saying account belongs to someone else...YES ME!!!!
    what good is this expensive watch if I can't link it.

    — by mary Alice orito on Apr 02 2021

  • I had to buy a new android. DayBand won't let me register now. Had it on old phone NOW requires password

    — by mary Alice orito on Apr 02 2021

  • Watch will not charge

    — by Phillip Edward Lanham on Apr 01 2021

  • The weather reported isnot for my area, I live in Spences Bridge and it reports Logan lake which is much higher and colder.

    — by Carol on Apr 01 2021

  • I have used the daybank app for a few weeks but now it does not sync and wont let me login, does this mean I have lost all the data

    — by Mrs Lynette Mills on Apr 01 2021

  • Upgraded the app. Now I cannot log in. Will not accept my email address. Always shows a big X and will not move through the password reset process.

    — by Paula Sugg on Apr 01 2021

  • Does the watch come with set up instructions, what app should I connect to? How do you set the watch up I can't set the time or anything. If the instructions can be email that will be fine. I will wait to hear back from you.

    — by Ron Bonner on Apr 01 2021

  • app will not open /wants me to login /pass will not work

    — by Robert Skinner on Apr 01 2021

  • The watch is stuck on voicemail. Tried deleting voicemail and it is still stuck on voicemail and buzzing. Tried tapping watch but it is still buzzing on voicemail.

    — by Loni Schultz on Mar 31 2021

  • I just purchased the watch. Love it with the features. Can't set up email. After I put in email,it asks to get captcha, but nothing there. Keeps sending access code. Help

    — by Dennis Seed on Mar 31 2021

  • I enter my e-mail and password into the app, but after I tap login the screen gets stuck. I've restarted my phone and still same issue.

    — by Larry on Mar 31 2021

  • cant register on the app

    — by dave Floyd on Mar 31 2021

  • can't get to work properly

    — by Rickey Scott on Mar 31 2021

  • My device shows it is Bound. The alarms and reminder to move will show on the display screen, but the device does not vibrate to get my attention. Vibration is set to 10 times. Please help. I need the reminders. Thanks!!

    — by Michele Jones on Mar 31 2021

  • Sleep not being monitored, the rest all work fine.

    — by Ossie Vohra on Mar 31 2021

  • Zum registrieren brauche ich einen Prüfcode.

    — by Daniela Seidl on Mar 31 2021

  • Just bought KoreTrak watch and am unable to register an account to sync my watch to the phone app. Just sits there on captcha....frustrating. help please

    — by Patricia P AUSTIN on Mar 30 2021

  • Display screen stop working( doesn't light up). the band still records info to phone, just cant access functions on screen.

    — by greg on Mar 30 2021

  • Can't make the app work, installed on phone, can't register my koretrak it says can't connect wrong PW , what password, i put one in and it says its the wrong one, how can I make it work, if not how do I return it, I just got it 3 days ago.

    — by g.Tim Hammer on Mar 30 2021

  • The dayband app will not accept my password. This is the second time it has happened. I had to change my password before because of it. Very annoying! Please fix this!

    — by Janice Stahl on Mar 30 2021

  • I have been trying to log in and nothing happens. When I try to register or go to forgot password it tells me that I already have an account. Captcha does nothing even after receiving numerous validation codes I have not been able to access the app. I have read several complaints on this site and it appears you have not responded to any of them. Your help in this matter is greatly appreciated. [email protected]

    — by Gary M. Goodmanson on Mar 30 2021

  • I cannot get the weather to sync with the app. Everything else seems to work except for the weather. Thank you

    — by Ruth on Mar 29 2021

  • unable to reset password

    — by Thomas Long on Mar 29 2021

  • Can not login. Tried reset password several Times, no result.

    — by Jp vermeer on Mar 29 2021

  • still no word back from you, this was a Christmas Gift. DayBand will not take my password!!!!!
    Awaiting your help/reply.

    With thanks

    — by C.J. HIRSCH on Mar 29 2021

  • I entered my weight incorrectly. How can I change my weight without doing a complete reset?

    — by Joe on Mar 29 2021

  • Keep requesting assistance and no replies.

    — by Gary M. Goodmanson on Mar 29 2021

  • Have been unable to reset my password have received numerous verification codes not sure what I am doing wrong. Please advise.

    — by Gary M. Goodmanson on Mar 28 2021

  • OK

    — by Ger van Diejen on Mar 28 2021

  • Temperature reading has stopped on 26/3/21

    — by Steve Marshall on Mar 28 2021

  • My dayband is not registering my sleep?? I only got it yesterday, is there something I need to do to set it up?

    — by Paula Scott on Mar 28 2021


    — by peter handslip on Mar 28 2021

  • When I get the capture code it will not work, do I have to wait till the end of the count down or enter the code when it's running.

    — by Sian Pennell on Mar 28 2021

  • I am unable to login, the sign in to register for a new account will not accept the capture code. I have been trying for two days with my new watch.

    — by Sian Pennell on Mar 28 2021

  • I am trying to connect my watch with my cell phone they asking for captcha and don't know what that is

    — by Betty Hyatt on Mar 28 2021

  • I tried to register using the DayBand app but don't know if it went through or not. Can you let me know if I am now registered?

    — by Sandy Hargrove on Mar 28 2021

  • I have downloaded the app to use with my Koretrack fitness tracker and the app will not let me create an account on my Android phone to log in! I have tried multiple times and I am VERY frustrated!

    — by Debbie Siperly on Mar 27 2021

  • Sleep function does not work.

    — by John Catalano on Mar 27 2021

  • Captcha not working

    — by Charles Booth on Mar 27 2021

  • The captcha is not working I cannot register my band

    — by Caroline finnie on Mar 27 2021

  • The band recorded all steps the first two days. I then downloaded and connected the app. The app works, communicates with DayBand, but the DayBand quit counting steps.

    — by Laurie Braaten on Mar 27 2021

  • Passwort vergessen.

    — by Wolfgang Ehmer on Mar 27 2021

  • Sleep app stopped working, location is not correct. Apps are not correctly recording correctly I would to return this watch and get my money returned to me

    — by Karen walker on Mar 27 2021

  • Cannot register. I received a number 810604 but it goes nowhere.

    — by Gwen Smolik on Mar 27 2021

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