contact DayBand

Contact DayBand

Published by Smart Wear
Updated: Mar 2, 2022

Report an issue with DayBand.
Send the customer service your feedback so they can fix your issue asap.

Already have an account? Login here

Why should I report an Issue with DayBand?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Wear to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

DayBand Features and Description

DayBand is a stylish movement sleep monitoring Bluetooth low energy products 1, support the pedometer function, exercise calorie conversion; 2, can sleep monitoring, statistical analysis of sleep quality of sleep; 3, support the sharing of health information, sports and other functions; Tips: The phone system must be android4.3 or more, and the phone must support BLE (Bluetooth 4.0), apk with the hardware to use.

contact DayBand image 2   contact DayBand image 2

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • forgot my password

    — by Chris Bersch 1 week ago

  • How do I get a catcha a to register
    My dayband

    — by Barbara feldbauer 1 week ago

  • Can't fill in captcha to register

    — by Barbara feldbauer 1 week ago

  • I downloaded your DayBand app but couldn't get registered. I couldn't figure out what to do at the Captcha step. Please explain that step for me.

    — by Robert Drew 1 week ago

  • Just received a Kinetic band and put the Day Band app on my Android device. Unable to get the Day Band app to register me. It just continually shows the "working" icon.

    — by Ronald Schuster 2 weeks ago

  • Dayband app doesn't count my steps. Please regulate it!

    — by Arlinda 2 weeks ago

  • It seems impossible to register for an account. The registration screen does not work properly. Based on postings on the web, I am not the only one having this problem. I am in need of customer support.

    — by Janet Armstrong 3 weeks ago

  • I cannot remember my password and I cannot change it using your system.

    — by George Matsui 3 weeks ago

  • I reset my watch now I cant set the time on it

    — by Patricia Huddleston 4 weeks ago

  • can not get my phone to connect to my watch. the app will not let me in by my email and password.

    — by Patricia Huddleston 4 weeks ago

  • I cannot get the app to work to register

    — by Terri Paul 4 weeks ago

  • What the Heck Dayband app doesn't recognize my new phone! Transferred the app from an
    old phone to a new one. Now I can't sync my phone. EITHER HELP WITH THIS.....OR I GET ANOTHER WATCH FROM ANOTHER BRAND!!! And give you a bad review!!!

    — by Saundra G.Neely 1 month ago

  • changed phones, all apps are transfered and installed on new phone. Dayband won't activate on new phone.

    — by Saundra G.Neely 1 month ago

  • Just transferred all my data from Tracfone to Spectrum Tried to use the Dayband app wwithout success. What needs to be done?

    — by Saundra G.Neely 1 month ago

  • I have been trying to no avail to login to dayband to get my Koretrax working
    Please help me

    — by gene mille 1 month ago

  • Just transferred all my data from Tracfone to Spectrum Tried to use the Dayband app wwithout success. What needs to be done?

    — by Saundra G.Neely 1 month ago

  • Just transferred all my data from Tracfone to Spectrum Tried to use the Dayband app wwithout success. What needs to be done?

    — by Saundra G.Neely 1 month ago

  • Watch will not charge

    — by Kathy Kennell 1 month ago

  • Cant get captcha to register

    — by Gerry Mastaler 1 month ago

  • Day band app will not accept my email: [email protected]

    — by Parekohatu Davis 1 month ago

  • Boodpressure is missing from DayBand.

    Sleep app does not work on the app or on DayBand itself.

    — by MICHAEL SCARLETT 1 month ago

  • Please cancel my subscription

    — by Michael Merson 1 month ago

  • subscription cancellation request

    — by anthony burton 1 month ago

  • How do I get a refund?

    — by Barbara poore 1 month ago

  • I sent a message, 1 week after delivery and received a response. I purchased this watch due to the ad stating how easy it was to use.
    The app was downloaded, won't take email. I have hadfor

    — by Barbara poore 1 month ago

  • Your dayband app won't allow me to create an account.

    — by Richard Wilson 1 month ago

  • I am unable to register so I cannot pair my device. every time I email for asistance I am sent a verification code but no instruction on where to enter it. I get the "captcha" box but get no pictures and am stuck. Without this the smart watch is useless.

    — by Marcia Scott 1 month ago

  • The sleep tracker still has me asleep hours after I’m up. Why, how do I fix, or do I send it back as broken

    — by Robert L Gouker 2 months ago

  • Somehow my blood pressure feature on my dayband is not there anymore. Please help

    — by John T Hitch 2 months ago

  • I can't get past the capcha button to register because it does not display a code for me to type in.

    — by Susan Dill 2 months ago

  • Without the catchall I cannot register which makes this app and watch worthless. Please help me register so that o can log in to my app

    — by Rebecca Small 2 months ago

  • I cannot get a captcha on the app to register?????

    — by Rebecca Small 2 months ago

  • I purchased the watch and it worked great the first day. The second day I had to reset it in order to get it to start counting steps. Today the same thing it won’t start counting steps. I don’t think the answer is to reset it every day. Do you have any ideas

    — by Robert L Gouker 2 months ago

  • How to change my location????

    — by Phillip Elam 2 months ago

  • Downloaded app but cannot open it.

    — by HORACE Franklin Sr. 2 months ago

  • I am unable to register on your app. It won't give me the captcha. I read that many people are having this problem. please helpASAP

    — by laurie felice 2 months ago

  • My Dayband will not charge when plugged in to a USB port and charger. Whats the fix?

    — by Edward Metheny 2 months ago

  • I have a new phone and want to sync it to my Dayband. None of my email addresses are recognized when I try to log in. In addition, I forgot the password for this. Can someone tell me what I need to do to have my Dayband functional and working with my Samsung android phone?
    Thank you!

    — by Diane Brady Schwartz 2 months ago

  • The Dayband app won't let me change my password

    — by Roselyn Calderhead 3 months ago

  • Blood pressure doesn't work how do I get it to work again?

    — by Derek miller 3 months ago

  • neither of my 2 daybands that I purchased are working ... one stopped charging ...

    — by Mary Jo Long 3 months ago

  • My computer is not working. Please call me at 585-694-1139. I am having trouble registering on my phone.

    — by Laurie Felice 3 months ago

  • I can’t hook the device onto my phone or use app

    — by Re Mason 3 months ago

  • Why is CARTCHA not sending an email when I Push Get on the registration? Not signed in to email on any other device. Seems like no one knows why.

    — by David Schulz 3 months ago

  • When I try to register, the captcha does not show up, therefore iI cannot type it in the registration page. Cannot even read the instruction manual sent. type too samll even with a magnifier.

    — by David Schulz 3 months ago

  • My watch has stopped working completely even if I charge it, it will not work. I paid for the unlimited warrantee What do I do next?

    — by Patricia DuPree-Lacy 3 months ago

  • Need to reset my password.i am not receiving Captcha code

    — by Francis perrot 3 months ago

  • I am trying to login and register but cannot get Dayband to accept my info and the CAptcha does nothing

    — by Lynn Vernon 3 months ago

  • After updating firmware the blood pressure monitor has disappeared no that is the main function and need for my mom watch how do I go back

    — by Karen 3 months ago

  • Cannot log on my dayband app on my cell.try to reset my password,I got a screen with Captcha,click on get and nothing happening?

    — by Francis perrot 3 months ago

  • My Koretrak watch is not synced with my android phone. It does not keep accurate time n I can't figure out the sleep mode piece. Can you reload or whatever has to be done from your end?

    — by Jim Abfalter 3 months ago

  • Can not register. what is Captcha?

    — by Dwight Lowery 4 months ago

  • dayband will not accept my email address

    — by Robert Bruce Hughes 4 months ago

  • [email protected] BAN_ID 4019230

    — by Mieyro22 4 months ago

  • Please send information on how to change the Donna watch face to
    The green face

    — by Deborah Thornton 4 months ago

  • can't get logedin on app in new phone

    — by Willard J Dunn 4 months ago

  • I ordered two phones, neither work. I requested an RMA 3 different times to return/refund and have not received an answer or contact. I would appreciate help on this, Thanks Howard

    — by HOWARD FOSTER 4 months ago

  • Can’t get past the captacha

    — by Jon straub 4 months ago

  • Can't register to xplora activety band

    — by Khaled 4 months ago

  • I cannot login to my weekly health report. using new koretrak watch.not sure which email address I am using and forgot my password. what is captcha

    — by Sharon Swarts 4 months ago

  • I can not Register on Samson A12

    — by Gary 4 months ago

  • Can not charge. One of silver discs inside missing. Thought I ordered another but not delivered yet

    — by Jeanninetaylor 4 months ago

  • no complaints. the weather info displayed is for the wrong location. It displays info for johnson city, MO. I live in johnson city but in another state. nothing on my phone refers to the locaton that is displayed. That's the only problem i have had. Thanks.

    — by kenneth baskin 4 months ago

  • I would like for someone to help me set up an account. I have been trying to set one up for months. I sent a message couple of weeks ago and received 2 emails indicating that you guys are far behind. PLEASE CALL ME

    — by Paul Yongue 4 months ago

  • Hello, not a complaint but a query.
    I have received by email a verification code.
    What do I do the code and how?

    — by Martin Axon 4 months ago

  • i can't get the captcha when i am trying to register

    — by laurie felice 4 months ago

  • (1) When first purchased watch showed BP. Since am update months ago that service is missing. Why? (2) How to reset the time/date to the current eastern standard time?

    — by Lee Cheshire 4 months ago

  • I cannot get past the CAPTCHA so I cannot use the app.

    — by Jeanie Adams 4 months ago

  • Can not login to my account on the app says it does not exsist

    — by Gary Williams 4 months ago

  • Please cancel. Refund payment from 1/31/22

    — by Renee by Brandes 4 months ago

  • The Dayband software keeps closing. I have tried reinstalling without success. Please help with this as I cannot see full Koretrak data without it.

    — by Judith Wells 5 months ago

  • I ant to register my watch for warranty

    — by Arthur Cohen 5 months ago

  • I would like a return address

    — by MARTA RODRIGUEZ 5 months ago

  • having trbl downloading dayband app on desktop and setting up dayband

    — by Leonard Garcia 5 months ago

  • Can't bond with watch. Forgot password. Now says I need captcha. Spent all morning can't obtain captcha. Just need to log on . To obtain correct time

    — by Jackie 5 months ago

  • Why cant I sign up to your app

    — by Khethiwe Dube 5 months ago

  • Phone and watch will not connect.

    — by Kevin Johnson 5 months ago

  • I updated it firmware and now took away the blood pressure screen on my core track but I really like to have that blood pressure monitor and it was keeping up pretty good to what I really had why take it away I don't expect to depend on it but it does help me keep myself in check it was pretty accurate I double check with another monitor

    — by Carmen M Dancoes 5 months ago

  • You are the most evil people I have ever had the displeasure to deal with. I cannot do anything with my phone, because I CAN'T SIGN IN. I have requested how to change or re-register and I nothing nadda, no answer from you., THANKS FOR NOTHING. THIS WATCH SUCKS

    — by Mary J Duncan 5 months ago

  • I can not log in on my phone. I tried to register another e mail but the app would not allow it. How do I reset my password

    — by Mary J Duncan 5 months ago

  • Ich kann mich nicht mit dayband per bluetooth verbinden

    — by Klaus Ruppel 5 months ago

  • I sent you a notice that I could not reset the location on my app and I have not gotten any response, need yto reset from Tampa Fla. to Tucson, AZ Thanks

    — by Donald Cummings 5 months ago

  • I cannot find out how to change the location and temperature on my Dayband!

    — by Donald Cummings 5 months ago

  • How can I set the time feature to stay as primary display? Also, the time feature only displays for 4 secs.

    — by Wylie Koiner 5 months ago

  • I downloaded the DayBand app, and when I try to register in the app it does nothing. I went to settings on my phone, turned on all permissions to the app, still won't let me register. I even reinstalled the app, got the same results.

    — by Richard Rodman 5 months ago

  • There is something wrong with signing into your app. The captcha key is not working. I cant sign in. I received my watch for Christmas and am unable to use it properly.

    — by Leana 5 months ago

  • Tracker is sync to app, I wear tracker all night, I receive updated to app for steps, heart, etc but never for sleep

    — by Randy adkins 5 months ago


    — by Linda 6 months ago

  • I need a new band for my watch. .How can i get one?

    — by WILIAM Stratton 6 months ago

  • I need a new band for my watch. .How can i get one?

    — by WILIAM Stratton 6 months ago

  • I bought 2 watches for my husband and I for Christmas. We cannot get the app to connect to our phone. We've looked at You Tube directions, manuals, etc. But the app will not open after it is downloaded. Please give us some guidance

    — by Patricia Kelly 6 months ago

  • Unable to login on my cellphone, I've tried several times. I tried to change my password won't let me sign in.

    — by Walter 6 months ago

  • Unable to login on my cellphone, I've tried several times. I tried to change my password won't let me sign in.

    — by Walter 6 months ago

  • i nedd a new band mine has broken how do I get one

    — by sue ann whtiley 6 months ago

  • Can't register

    — by Olga Burgos 6 months ago

  • i cant get it to work on my new phone

    — by Kathleen Jette-Sisler 6 months ago

  • I am unable to register dayband. My email address seems not to be accepted???

    — by gene mille 6 months ago

  • App will not accept my email addresses I have tried many times. Look at trouble shooting I have none of these issues?

    — by Aidan t Norton 6 months ago

  • I purchased one watch and you charged me for four warranty protections. This is fraudulent charges and will be reported to the credit card company if this is not reimbursed on my card

    — by John R Simpdon 6 months ago

  • I couldn't get registered because I could not get Capcha number? to register on phone. App

    — by Steven Fleming 6 months ago

Search for another app