contact DayBand

Contact DayBand

App by Smart Wear

Report an issue with DayBand.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with DayBand?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Wear to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

DayBand Features and Description

DayBand is a stylish movement sleep monitoring Bluetooth low energy products 1, support the pedometer function, exercise calorie conversion; 2, can sleep monitoring, statistical analysis of sleep quality of sleep; 3, support the sharing of health information, sports and other functions; Tips: The phone system must be android4.3 or more, and the phone must support BLE (Bluetooth 4.0), apk with the hardware to use.

contact DayBand image 2   contact DayBand image 2

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like a return address

    — by MARTA RODRIGUEZ on Jan 21 2022

  • having trbl downloading dayband app on desktop and setting up dayband

    — by Leonard Garcia on Jan 19 2022

  • Can't bond with watch. Forgot password. Now says I need captcha. Spent all morning can't obtain captcha. Just need to log on . To obtain correct time

    — by Jackie on Jan 18 2022

  • Why cant I sign up to your app

    — by Khethiwe Dube on Jan 18 2022

  • Phone and watch will not connect.

    — by Kevin Johnson on Jan 16 2022

  • I updated it firmware and now took away the blood pressure screen on my core track but I really like to have that blood pressure monitor and it was keeping up pretty good to what I really had why take it away I don't expect to depend on it but it does help me keep myself in check it was pretty accurate I double check with another monitor

    — by Carmen M Dancoes on Jan 15 2022

  • You are the most evil people I have ever had the displeasure to deal with. I cannot do anything with my phone, because I CAN'T SIGN IN. I have requested how to change or re-register and I nothing nadda, no answer from you., THANKS FOR NOTHING. THIS WATCH SUCKS

    — by Mary J Duncan on Jan 13 2022

  • I can not log in on my phone. I tried to register another e mail but the app would not allow it. How do I reset my password

    — by Mary J Duncan on Jan 10 2022

  • Ich kann mich nicht mit dayband per bluetooth verbinden

    — by Klaus Ruppel on Jan 05 2022

  • I sent you a notice that I could not reset the location on my app and I have not gotten any response, need yto reset from Tampa Fla. to Tucson, AZ Thanks

    — by Donald Cummings on Jan 03 2022

  • I cannot find out how to change the location and temperature on my Dayband!

    — by Donald Cummings on Jan 02 2022

  • How can I set the time feature to stay as primary display? Also, the time feature only displays for 4 secs.

    — by Wylie Koiner on Jan 01 2022

  • I downloaded the DayBand app, and when I try to register in the app it does nothing. I went to settings on my phone, turned on all permissions to the app, still won't let me register. I even reinstalled the app, got the same results.

    — by Richard Rodman on Dec 31 2021

  • There is something wrong with signing into your app. The captcha key is not working. I cant sign in. I received my watch for Christmas and am unable to use it properly.

    — by Leana on Dec 31 2021

  • Tracker is sync to app, I wear tracker all night, I receive updated to app for steps, heart, etc but never for sleep

    — by Randy adkins on Dec 31 2021


    — by Linda on Dec 28 2021

  • I need a new band for my watch. .How can i get one?

    — by WILIAM Stratton on Dec 28 2021

  • I need a new band for my watch. .How can i get one?

    — by WILIAM Stratton on Dec 28 2021

  • I bought 2 watches for my husband and I for Christmas. We cannot get the app to connect to our phone. We've looked at You Tube directions, manuals, etc. But the app will not open after it is downloaded. Please give us some guidance

    — by Patricia Kelly on Dec 26 2021

  • Unable to login on my cellphone, I've tried several times. I tried to change my password won't let me sign in.

    — by Walter on Dec 26 2021

  • Unable to login on my cellphone, I've tried several times. I tried to change my password won't let me sign in.

    — by Walter on Dec 26 2021

  • i nedd a new band mine has broken how do I get one

    — by sue ann whtiley on Dec 22 2021

  • Can't register

    — by Olga Burgos on Dec 21 2021

  • i cant get it to work on my new phone

    — by Kathleen Jette-Sisler on Dec 21 2021

  • I am unable to register dayband. My email address seems not to be accepted???

    — by gene mille on Dec 18 2021

  • App will not accept my email addresses I have tried many times. Look at trouble shooting I have none of these issues?

    — by Aidan t Norton on Dec 17 2021

  • I purchased one watch and you charged me for four warranty protections. This is fraudulent charges and will be reported to the credit card company if this is not reimbursed on my card

    — by John R Simpdon on Dec 17 2021

  • I couldn't get registered because I could not get Capcha number? to register on phone. App

    — by Steven Fleming on Dec 10 2021

  • I cannot register on my dayband app. Where do I get a catch just counts down from 60?

    — by Nicole Isaacs on Dec 09 2021

  • I had indicated previously that my DayBand just died. No screen and no charge. I await hearing from you guys as what you can do for me.

    Thanks, Brian Kruse.

    — by Brian Kruse on Nov 30 2021

  • I registered but now cant log in Its as though the app doesnt work on my phone. the info given to set it seems to me to be gobbledygook for my phone

    — by Michael Overend on Nov 25 2021

  • My watch won't hold a charge anymore, the watch died the other day so I charged it and when I went to my phone the app was gone so I downloaded again the app is setup and working but the app can't be found. I did purchase the warranty

    — by Robert Stehle on Nov 23 2021

  • Won't sync. Help

    — by Caryn Hibdon on Nov 23 2021

  • I cannot register the DayBand app

    — by Robert Taylor on Nov 23 2021

  • For some reason, my watch just stopped working. It doesn't turn on and it doesn't charge. What do I do? Will you replace it?

    — by Brian Kruse on Nov 20 2021


    — by DONALD MCCOY on Nov 18 2021

  • Tring to register a new account, Cannot get past Captva, Seems to time down with nothing to complete. Can you help

    — by peter barta on Nov 15 2021

    I have been using the Dayband app to analyse the data from my activity wrist band. I have tried many times to set up an account by registering, but every time I am requested to fill in the Catchpa (spelling?) entry. I have no idea what this is or where I can find what I need to type in there. Can you help please?

    David Tarbox-Cooper.

    — by David Tarbox-Cooper on Nov 13 2021

  • I need to reset this band.It didn't monitor my over 10,000 steps today and this is the second time it's done this and it pisses me of enough where I'm ready to file13 this thing. File 13 means throw it in the freaking Trash!

    — by Lawrence Vigil on Nov 12 2021

  • I cant set up an account or syn to watch

    — by Robert Bailey on Nov 12 2021

  • Unable to register account Captcha no working

    — by Douglas Hanley on Nov 11 2021

  • My dayband is not at all accurate. Nothing records correctly

    — by Sonja Austin on Nov 08 2021

  • I have a new Note 20. Ever since I got it, if I walk away from my phone, my KoreTrak DayBand Fitness Tracker turns the volume of my phone from mute to high and plays music. It's really starting to annoy my co-workers! Here's what I've tried so far: 

    1. I blocked all notifications in the DayBand App in Settings

    2. In the app settings itself, I have turned off ALL notifications

    3. I called my carrier (Ting). They couldn't help me. 

    4. I called Samsung. They couldn't help me. 

    5. I emailed the developer for DayBand. They never responded.

    I'm at my wits end trying to fix this! You'd be my hero if you can help me figure this out!!

    — by Judy Poll on Nov 03 2021

  • Due to several things not working correctly I reset the dayband but now cannot login or open a new account. Answer please or I have wasted more money!

    — by Paul Brant on Nov 03 2021

  • can't get CAPTCHA code on the daybed app to register an new band

    — by steve hirst on Nov 02 2021

  • Where’s my replacement DayBand? My tracking service tells me it has been in the Brooklyn PO since September 10th. I would like it shipped or my money back

    — by Thomas Coop on Nov 01 2021

  • Trying to transfer watch to my husband but can't get captcha to work and can't get him registered.

    — by Nicole Green on Nov 01 2021

  • Watch failed, cannot recharge, just went dead after 8 weeks use

    — by David Barker on Oct 30 2021

  • Hi there,
    The Captcha on my app is not showing anything, thus I cannot get into my account and update the time on my watch. Thanks.

    — by Allee on Oct 29 2021

  • i need a more detailed user manual. i want to change which watch face i am using but i dont know how. i know my watch has at least 3 different options but i dont know how to change. or to use the watch itself outside of using the app

    — by rebecca j davis on Oct 28 2021

  • just needed to create an account and was having trouble doing it on my phone due to the captcha problem

    — by rebecca j davis on Oct 27 2021

  • Lost Dayband app from my Samsung phone. Trying to reinstall app but can't get Captcha in order to register. What do I have to do?

    — by Clarence Wigboldus on Oct 16 2021

  • Why is my time and temperature is not right on the app? I think it's reading the wrong city, I'm in Canton,Ohio not the south Carolina

    — by Mack McCullough on Oct 16 2021

  • Since I paired my KoreTrack Pro with Dayband app on my Samsung S4 my phone no longer functions; I cannot make/receive phone calls and cannot access my VM! I tried uninstalling Dayband and resetting my phone and turning on/off, but it still no longer works as a phone. HELP!

    — by Jacquelyn Dieter on Oct 05 2021

  • Can't input capture code as one is not shown

    — by Sheila Smith on Sep 23 2021

  • Nothing registering on my watch. No steps. , NOTHING!!!

    — by Jean Bell on Sep 23 2021

  • My dad just received this band. When he tries to log in- it does not recognize his email for his account.

    — by Braxton Godfrey on Sep 22 2021

  • I cannot get the sleep function to work between the tracker and my iPhone.

    — by David Ehman on Sep 22 2021

  • Cannot get a Captcha on registering on Dayband

    — by Jean Bell on Sep 21 2021

  • I want to know how to return my 2 DayBands. They are impossibe to use as they are very difficult to set and hard to swipe from one thing to another. I would like a refund of my money. I do not wish to keep these watches. Please let me know how I can return them.

    — by Nancy Lewis on Sep 20 2021

  • I cannot see the captcha on the app. I am very confused this app wasted 15 minutes of my time.

    — by Ezra on Sep 19 2021

  • The Dayband app will not accept my email.

    — by Ellen Bullard on Sep 17 2021

  • I can not log into my account on the app. It just stays on the login page whenever I put in my info.

    — by Jodi Stacy on Sep 17 2021

  • I just received my KoreTrak Pro, have downloaded the Dayband app to my android phone but I'm unable to sync the two together.

    — by Cheryl A Hillocks on Sep 16 2021

  • It would be nice to be able to use this watch however, I can not use it because I am unable to setup the app. POS

    — by Daniel Spencer on Sep 15 2021

  • Can not sign in to the app.

    — by Robert Lewis on Sep 14 2021

  • Cannot login

    — by Steve McCullough on Sep 14 2021

  • Tried several times to log into Dayband, but not accepted. Can you purge my accounts so that I can start fresh?

    — by Glenn W Zeiders on Sep 13 2021

  • Cannot register.

    — by Mr Peter Shoesmith on Sep 13 2021

  • Trying to set up an account but not getting a captcha

    — by Steve McCullough on Sep 13 2021

  • I cant register my koretrack with the app. I cant register cause I CANNOT GET A CAPTCHA CODE!!!.. Its ridiculous. I need a solution

    — by Jason Wiegand on Sep 12 2021

  • Can't turn on steps

    — by Kristina Legg on Sep 12 2021

  • Captcha not show showing when trying to register on day and app

    — by Yvonne Lewis on Sep 12 2021

  • I cannot create an account on Dayband app as it will not accept my email address

    — by Sue Blomley on Sep 11 2021

  • Retaining loop on watch strap broken watch not even a month old

    — by Alistair Barclay on Sep 10 2021

  • Cannot register on Dayband app

    — by Maureen Liddell on Sep 10 2021

  • Not possible to register my day band

    — by fred gebhardt on Sep 10 2021

  • How do I stop my phone from going off when I am any distance from it.

    — by Kristin Stephan on Sep 09 2021

  • can't login to dayband app, says account doesn't exist

    — by pete aguirre on Sep 08 2021

  • What happened to the blood pressure test ? Was there before I updated.

    — by Mack McCullough on Sep 08 2021

  • can't charge my DayBand

    — by Robert Dodge on Sep 07 2021

  • It was working just fine but now it will not do blood presser the blood presser icon is gone

    — by G Wes Worley on Sep 07 2021

  • I cannot register or login to DayBand

    — by Fernando Urdiales on Sep 07 2021

  • I can not log into day and. Can't get a captcha

    — by Debbie Wilson on Sep 03 2021

  • I would like to keep the time display as digital, not this awful pink clock face. The display seems random. Step-b-step guide please,

    — by Dr carine Wood on Sep 03 2021

  • I am trying to charge my dayband and it is not getting a full charge. I have used 3 different chargers and still not getting a full charge

    — by Christopher Eger on Sep 02 2021

  • Can't enter information in to create an account password.

    — by Pamela Fulmore on Sep 02 2021

  • First time user of koretrack watch and dayband, I can't register.

    — by Wayne on Aug 31 2021

  • i need a captcha

    — by MH Cohen on Aug 31 2021

  • My day band doesn’t show my oxygen level or blood pressure anymore

    — by Brenda Henson on Aug 24 2021


    — by David Clemens on Aug 24 2021

  • I have just bought a Koretrak Pro and have downloaded the DayBand App to my phone and paired it.
    I have tried Registering using both this [email protected] and [email protected] [using different passwords], but have received no confirmation of successful registration and cannot login either. Both my 16 year old Grandchildren have tried too, without success.

    The font on the phone is tiny and may be compounding my problem.

    Help please!!

    — by Christopher Duxbury on Aug 24 2021

  • Unable to register my new Koretrak Pro

    — by Jerome G Charles on Aug 21 2021

  • Cannot find how to change analogue display to digital on koretrak watch using Samsung j3

    — by Kenneth nicholls on Aug 21 2021

  • I can't login or create an account on the dayband app. Every time I try the email address portion shakes as if the email isn't legit.

    — by Tanya Kivi on Aug 21 2021

  • This is my second message. I can not log in to my account. Please help

    — by Valery on Aug 20 2021

  • blood pressure will not measure , comes up with "please connect device that support blood pressure" !!

    — by robin goodchild on Aug 20 2021

  • I'm a new user of korectrak pro in Australia. I downloaded Day Band and my watch's features seemed to be working well peraps withexception of sleep monitoring. Am unable to find where I can insert/enter day band verification code on my phone. Problem is I get repeated phone calls from day band every evening and verifupication code is sent to me. So how where can I enter verification code and I also dont know how to process Captcha on the phone. Please tell me how and what I can do about this problem. Thanks, Nyi.

    — by Nyi Win Hman on Aug 20 2021

  • I cannot register on my Android phone. Please help

    — by Valery on Aug 20 2021

  • Trying to get in app but keeps saying password incorrect. Need help in redetting

    — by Randolph B Peet on Aug 19 2021

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