Published by Wolfram Group on Jun 14, 2024

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Why should I report an Issue with Wolfram Cloud?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wolfram Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Wolfram Cloud

1. Whatever your target, the Wolfram Cloud lets you deploy your code or content at production scale in an unprecedentedly powerful and simple way, and now you can view and interact with your deployments on mobile.

2. Building on more than 25 years of technology development, the Wolfram Cloud brings the revolutionary capabilities of the Wolfram Language to bear on creating and deploying production software systems and applications.

3. We’ve made the Wolfram Language available in Desktop and Cloud, so that you can write, test, and deploy your code directly in the cloud, and now you can access it on mobile too.

4. With its philosophy of building in vast algorithmic and knowledge resources, and its commitment to maximum automation, the Wolfram Language dramatically changes the economics and possibilities of programming.

5. View your deployments on the go with the Wolfram Cloud mobile app.

6. Expect updates shortly, with full optimization for touch.

7. Note: This is a preliminary release.

8. By leveraging the Wolfram technology stack, the Wolfram Cloud makes it possible for you to develop and deploy a useful application in minutes—and build a major production system in days or weeks.

Wolfram Cloud Customer Insights

1. Also, apps with good SQA know to disable the triple tap to zoom if the taps are made in the keyboard.The app works fine in mobile devices but not in tablets there are overlaps, inputs are not that easy but since the app is for mobile use is ok, if you know how to use wolfram cloud deployment, handling files is ok if not you can only import images from the mobile.

2. In general is a good app if you have experience in handling the wolfram language and its curated databases.I love that you all have a Mathematica App, but it is missing key features such as the Pallettes and other tool bar that give usage to actual functions such as square root and cubed root.

3. Looking forward to have better experience 😀 Here are a few suggestions: * Samsung DeX support * Theme support (dark theme?) * Integrated feedback feature * Usable clipboard support * keyboard customization * Tabs for documents?Great concept, terrible execution.

4. It can't open local or email-attached notebooks, lacks cursor selection control, no copy paste, no undo, graphics and controls are not manipulateable, no stylesheets, slideshows are terrible, and importing local files are not allowed.

5. Also, I agree with other reviewers on basic functionalities.The keyboard is definitely an improvement over genric ones and I like the Wolfram syntactic specificity of it.

6. Characters are printed over each other, perhaps because of Wolfram Devs notorious refusal to learn and apply freshman principles of SQA.

7. At the very least, allow users to upload files from their local android storage.Wish I could say otherwise but it's still unusable on Android.

8. There should be an option to enable/disable the internal keyboard when one uses a bluetooth keyboard because the default one covers more than half of the screen on tablet in landscape mode.

9. If they are doing this on purpose, they could remove the app from the store as well, but since it is still there then most likely we are dealing with a lazy or incompetent or both types of devs.Glad to use it on Sammy Galaxy, but there is a room for improvement.

10. This problem seems like it might be related to no software testing for users who have their phone settings for vision impairment (larger font).

11. To get .nb files, they should build bridges with other clouding apps.

Steps to Troubleshoot & Fix Wolfram Cloud Issues

1. Fix Wolfram Cloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wolfram Cloud: Restarting the app will resolve most errors.
  2. Update the Wolfram Cloud App. Here is how:
    1. On Android goto PlayStore » Search for "Wolfram Cloud" » Open Wolfram Cloud » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wolfram Cloud » click "UPDATE".
  3. Clear Wolfram Cloud app cache: Clearing cached data will force your app to retrieve the latest data directly from Wolfram Cloud servers.
    1. On Android, goto Settings » Apps » Select "Wolfram Cloud" » click Storage » click "Clear Cache".
  4. Check Wolfram Cloud app permissions. If any of these permissions required to use your device's features are disenabled, Wolfram Cloud might not work.
  5. Uninstall and reinstall Wolfram Cloud. If nothing else has worked, completely uninstall Wolfram Cloud then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wolfram Cloud not working


2. Fix Wolfram Cloud Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wolfram Cloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wolfram Cloud not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wolfram Cloud may not be able to connect to the Internet when running in the background.

Reported Issues