Published by Wave HQ

Report an issue with Wave Money.
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Why should I report an Issue with Wave Money?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wave HQ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Wave Money Customer Insights

1. So great for accounting software, not great yet as a bank accountI've been a Wave Accounting user for years and highly recommend.

2. also, no savings account so no way of keeping retained earnings in Wave.It was ok for the first month or so, but now the app is coming "unplugged" every couple of seconds.

3. Actual business bank account were immediately available up to a certain amount and deposited next day as it has for years.

4. Second, the mobile deposit feature makes you wait over a week to access your funds after the deposit activity which is deadly for small business owners like myself.

5. Love wave for my business, this service not so much.app is pretty buggy and often shuts down.

6. And you can't change or view your business address for the bank account.

7. First wave shows as prepaid so I can't use it to pay some of my professional bills such as my commercial auto insurance.

8. No go! APP FAILURE! UPDATE: Today is 06/26/21 and I just received another invite link from Wave to download this app.

9. Now, they really suck.works well with Wave accounting, which is the selling point.

10. I originally signed in with my business Google account.

11. But there are some important bank features missing like no bank statements which posed any issue when I applied for an SBA loan as they wanted bank statements.

Steps to Troubleshoot & Fix Wave Money Issues

1. Fix Wave Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wave Money: Restarting the app will resolve most errors.
  2. Update the Wave Money App. Here is how:
    1. On Android goto PlayStore » Search for "Wave Money" » Open Wave Money » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wave Money » click "UPDATE".
  3. Clear Wave Money app cache: Clearing cached data will force your app to retrieve the latest data directly from Wave Money servers.
    1. On Android, goto Settings » Apps » Select "Wave Money" » click Storage » click "Clear Cache".
  4. Check Wave Money app permissions. If any of these permissions required to use your device's features are disenabled, Wave Money might not work.
  5. Uninstall and reinstall Wave Money. If nothing else has worked, completely uninstall Wave Money then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wave Money not working


2. Fix Wave Money Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wave Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wave Money not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wave Money may not be able to connect to the Internet when running in the background.

Reported Issues