Published by WatchDox Inc on Aug 13, 2024

Report an issue with BlackBerry Workspaces.
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Why should I report an Issue with BlackBerry Workspaces?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WatchDox Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BlackBerry Workspaces

1. BlackBerry Workspaces is the most secure way to access, share and control critical documents wherever they go: on any tablet, smartphone, web browser or PC.

2. BlackBerry Workspaces equips you to work on all of your Workspaces-secured and synced files on any device. ( Note: You must have a valid license in order to access BlackBerry Workspaces. Contact to verify.

BlackBerry Workspaces Customer Insights

1. Im forced to use this due to my company, We often need to be outside of phone signal range and the apps search function is useless at the best of times, plainly it Doesn't work, freezes all the time, no support, no offline access, search function is useless, and doesn't look like they are going to make it any better anything soon, very disappointing and frustratingTerrible application.

2. Offline files are too slow to open.Blackberry no longer supports their equipment or updates, so I've cut off all things Blackberry related.On SGNote9 = Complete garbage and utter waste of time.

3. I might as well use paper documents.Fails to update documents for offline use, extremely slow to open pdf files, only useful if you are connected to internet.

4. Forced to use it due to work.. unusable when I need it most.Issues with repopulating Inbox after deleting emailsUnreliable not good for offline accessApp stalls.

5. Beware, won't work properly unless you have Android 8 or later as advised by my companies tech support but doesn't mention android requirements in playstore.

6. There is no search functionality when out of data range which makes it useless for our job role.

7. $Crash most of the time I try to open PDF files.

8. rubbish app, rubbish support, slower than a turtle.

9. no feedback from Blackberry, just lay the blame on Android.

10. Worst product transition our business made ever.

11. Should be removed from the store catalog.Rubbish app.

Steps to Troubleshoot & Fix BlackBerry Workspaces Issues

1. Fix BlackBerry Workspaces Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BlackBerry Workspaces: Restarting the app will resolve most errors.
  2. Update the BlackBerry Workspaces App. Here is how:
    1. On Android goto PlayStore » Search for "BlackBerry Workspaces" » Open BlackBerry Workspaces » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlackBerry Workspaces » click "UPDATE".
  3. Clear BlackBerry Workspaces app cache: Clearing cached data will force your app to retrieve the latest data directly from BlackBerry Workspaces servers.
    1. On Android, goto Settings » Apps » Select "BlackBerry Workspaces" » click Storage » click "Clear Cache".
  4. Check BlackBerry Workspaces app permissions. If any of these permissions required to use your device's features are disenabled, BlackBerry Workspaces might not work.
  5. Uninstall and reinstall BlackBerry Workspaces. If nothing else has worked, completely uninstall BlackBerry Workspaces then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BlackBerry Workspaces not working


2. Fix BlackBerry Workspaces Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BlackBerry Workspaces be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BlackBerry Workspaces not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BlackBerry Workspaces may not be able to connect to the Internet when running in the background.

Reported Issues