Contact ShopRite Customer Service

Why should I report an Issue with ShopRite: Groceries & Savings?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shoprite to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Add a tip for your driver when placing your order. ✅ Create and save shopping lists for future use, making your grocery shopping faster and more organized. 📝 Add personalized notes to items, ensuring your preferences and special requests are always remembered. 📷 Scan product barcodes to quickly view an item's product details including packaging, nutritional label or aisle location, and easily add them to your shopping list or cart. 🍳 View recipes and add ingredients to your shopping list or cart. 🔄 Reorder from a curated list of your past purchases and get recommended items on sale each week. 🔀 Pre-select your substitution choices at checkout in-case an item you ordered isn’t available. 🌽 Explore an extensive range of products, from fresh produce to pantry staples, international foods, and specialty items. 🌟 Discover our own brands carefully curated for taste, quality, and affordability. 📦 Stock up on essentials with club-sized options.

2. Whether its breakfast and pantry items, or cleaning supplies buying in larger quantities saves you money. 💳 Save your Price Plus Club card to your Wallet app or directly access it within the ShopRite app. 🔍 Find exactly what you need in seconds with powerful and intuitive search for products, recipes, and coupons. 🍰 Order cold cuts, cakes, and catering platters from our Order Express App (where available) for time-saving, customizable options, freshness and hassle-free pickup.

3. You’ll find incredible discounts on popular items, making your shopping experience even more rewarding. 💰 Load additional savings directly to your Price Plus Club loyalty card to redeem at checkout. 🛒 In-Store: Easily check items off your list while you shop, and sort them by aisle for easy in-store navigation.

4. Discover savings with our digital coupons, online promotions and the weekly circular. 📆 Browse and shop items on sale directly from the Weekly Ad. 💸 Look out for other deals and promotions.

5. Everything you need for deals, personalized recipes, and coupons for both in-store and online shopping, in one single grocery app.

6. Order pickup or delivery, or plan your next grocery shopping list.

7. Quickly find a ShopRite location near you or check store hours with our easy-to-use store locator. 🚗 Pickup: Save time with contactless, curbside service.

8. Notify us when you’re on your way, so we can have your order ready upon arrival. 🚚 Delivery: Get groceries delivered to your doorstep hassle-free!

9. ShopRite, your friendly local grocery store & supermarket!

10. Download the ShopRite app and enjoy a seamless shopping experience today!

1. On two separate occasions, one of the items that I loaded a digital coupon for would not ring up at the sale price once at the register and I was told that it's because there's a possible delay in the time that you load the digital coupon and the time that you actually use it.Good intentions but badly programmed.

2. Digital coupons won't load, and end up freezing the app, and it's not easy at all to select items I need for my shopping list.

3. That, and being able to make a shopping list with real-time prices so I can budget before I even go to the store.The convience of shopping at home through this app with a large family, as two parents who work fulltime is a blessing! The app is designed very well and is organized well.

4. Please work on this app, because the other features are pretty useful, especially being able to load digital coupons.

5. Example if you search paper plates you get other items having nothing to do with this item in the search results like #9 birthday candles.

6. Really a programming mess.I Love the convenience of being able to shop and having the items already for pick up.

7. Not perfect, but it allowed me to create shopping lists with out too many issues, and allowed digital coupons to be loaded without a hitch.

8. Today I just figured out a fix that worked for me! When it opens up to the log in screen go to the top right and click on "open in Chrome" (or whatever main browser is your default browser) and log in using the browser not the default ShopRite app browser!!! It worked fine!I've been putting my order in online for years.

9. I wish the shopping lists stayed the same and didn't have to transfer back and forth when shopping from home and in-store because it duplicates items.

10. The one thing that could be improved is the timeliness of activating the digital coupons once you load them to your account.

11. not sure what happen in the past 3 weeks but I do know that I am no longer able to see a photo of the coupons that I want to download or have loaded on my card.

1. Fix ShopRite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ShopRite: Restarting the app will resolve most errors.
2. Update the ShopRite App. Here is how:
   1. On Android goto PlayStore » Search for "ShopRite" » Open ShopRite: Groceries & Savings » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShopRite » click "UPDATE".
3. Clear ShopRite: Groceries & Savings app cache: Clearing cached data will force your app to retrieve the latest data directly from ShopRite servers.
   1. On Android, goto Settings » Apps » Select "ShopRite: Groceries & Savings" » click Storage » click "Clear Cache".
4. Check ShopRite app permissions. If any of these permissions required to use your device's features are disenabled, ShopRite might not work.
5. Uninstall and reinstall ShopRite. If nothing else has worked, completely uninstall ShopRite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ShopRite not working

2. Fix ShopRite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ShopRite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ShopRite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ShopRite may not be able to connect to the Internet when running in the background.