Published by Shoprite on Nov 12, 2024

Report an issue with ShopRite Order Express.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ShopRite Order Express?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shoprite to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ShopRite Order Express image 1 contact ShopRite Order Express image 2

About ShopRite Order Express

1. Order Express is your digital home for ordering deli meats and cheeses, meals-to-go, special occasion cakes, catering, and more from ShopRite. Hate to wait?

ShopRite Order Express Customer Insights

1. An update should improve the app not make it much more difficult to useAbsolutely love being able to order online and not wait in deli line or in this case during the pandemic, not being able to order while in store.

2. I need to know when my order is complete but I guess that's too technical for anyone to address the problem.Ok the app itself works great but it's worthless if the store is not working with it.

3. Maybe a chat with store feature? Love the idea, but...The app works great, unfortunately the app goes hand in hand with the service it provides, meaning it depends entirely on how good your local ShopRite is.

4. This way you can make other arrangements instead of showing up at the store and have to choose waiting in a slow line or leaving without the items you were trying to order ahead so you didn't have to wait in a long slow line.

5. In my experience I have found the orders to be absolutely perfect! My oy complaint with using the ShopRite app in the store to load coupons is there is no working wifi in the store and cannot get a signal for any other 4g or 5g service either.

6. I use the app all the time because I'm an instacart Shopper and I like to order my deli stuff before I get to the store to save time.

7. Also, it would be helpful to be able to communicate with the local store that is fulfilling your order for replacement items etc.

8. I have had at least a handful of experiences where the deli never received my order even after I received the confirmation from the app that they did.Why does this need to be a separate app? Makes no sense why the functionality wouldn't be built into the regular shoprite app.I have used app 3 times so far.

9. I've ordered through this app with no problems, only to have my order stolen at the store before getting there.

10. It was a great time saver especially important during covid since I want to be in store as little time as possible.

11. It also depends A LOT on which store you're picking it up from! I put an order in for the Hackensack store.

Steps to Troubleshoot & Fix ShopRite Order Express Issues

1. Fix ShopRite Order Express Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShopRite Order Express: Restarting the app will resolve most errors.
  2. Update the ShopRite Order Express App. Here is how:
    1. On Android goto PlayStore » Search for "ShopRite Order Express" » Open ShopRite Order Express » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShopRite Order Express » click "UPDATE".
  3. Clear ShopRite Order Express app cache: Clearing cached data will force your app to retrieve the latest data directly from ShopRite Order Express servers.
    1. On Android, goto Settings » Apps » Select "ShopRite Order Express" » click Storage » click "Clear Cache".
  4. Check ShopRite Order Express app permissions. If any of these permissions required to use your device's features are disenabled, ShopRite Order Express might not work.
  5. Uninstall and reinstall ShopRite Order Express. If nothing else has worked, completely uninstall ShopRite Order Express then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShopRite Order Express not working


2. Fix ShopRite Order Express Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShopRite Order Express be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShopRite Order Express not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShopRite Order Express may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer