Published by Thimble Insurance Services on Oct 31, 2024

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Why should I report an Issue with Thimble Insurance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Thimble Insurance Services to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Thimble Insurance

1. That’s why we work hard to make insurance easier, faster, and more accessible, whether you’re just starting out or celebrating twenty years in business. - Verifly Insurance Services, LLC operates under the dba Thimble Insurance Services (“Thimble”). - Eligibility, pricing, and coverage may vary by state, activity or class, and other factors. - Policy details, including the terms and conditions of the policy, are available within the app once the policy is purchased. - Verifly Insurance Services, LLC is a licensed insurance broker in all 50 states and the District of Columbia. - Thimble is a subsidiary of Arch Capital Group Ltd.

2. Thimble offers coverage by the job, month, or year so you can choose the duration that works for you, then upgrade when business really takes off*. - Get a Certificate of Insurance in your inbox — instantly!

3. Make policy changes anytime and get an updated Certificate of Insurance in your inbox, instantly*.

4. You didn’t start your dream business for the thrill of buying insurance.

5. Get business insurance in minutes so you can get covered and get to work — fast.

6. With the Thimble app, you can buy and manage your policy from wherever you are.

7. View Thimble’s terms and conditions to learn more.

Thimble Insurance Customer Insights

1. Please go back to how it was, I don't need professional liability insurance for my work and don't want to pay for it!Price went up a lot! After being a steady customer for two years, with no claims, they more than doubled the price of my policy without any explanation why.

2. Anytime I need to have a business added as a certificate holder, it's done in minutes! It's been by far the best experience I've ever had with a insurance company! 5 stars and highly recommended!Great coverage.

3. Videographers/photographers used to be able to waive professional liability coverage, making it very affordable for us to get a general insurance policy for gigs at a great cost.

4. After filling out numerous quote forms for other companies and either getting denied for offering some relatively basic and low risk services, or getting ridiculously high quotes, I found Thimble.

5. Thought it might be too good to be true how quick and easy the application was, that the policy covers me for all my services, and how affordable the premiums are.

6. my business is a start up and we have been denied by so many big insurance companies only because we have not been in business for 2 years.

7. I did not know what I needed but they helped me step by step with specific instructions.Love the options On this app it's amazing! You have to try it out so easy to usethis app has been a life saver .

8. Hopefully they'll be just as good in the unlikely and unfortunate event of a claim.I'm not one to usually right reviews but this company definitely deserves it! First and foremost, their prices are substantially lower than any of the competitors out there (like 50% lower in my case).

9. I always have projects that span 2-3months but the app makes it super easy to share and email the updated policy with the customer.

10. it was so frustrating looking for insurance and getting denied ... it wasvery difficult to secure jobs.

11. Thimble used to be the best until the absolute insane price increase.Really easy to use and get started.

Steps to Troubleshoot & Fix Thimble Insurance Issues

1. Fix Thimble Insurance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Thimble Insurance: Restarting the app will resolve most errors.
  2. Update the Thimble Insurance App. Here is how:
    1. On Android goto PlayStore » Search for "Thimble Insurance" » Open Thimble Insurance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thimble Insurance » click "UPDATE".
  3. Clear Thimble Insurance app cache: Clearing cached data will force your app to retrieve the latest data directly from Thimble Insurance servers.
    1. On Android, goto Settings » Apps » Select "Thimble Insurance" » click Storage » click "Clear Cache".
  4. Check Thimble Insurance app permissions. If any of these permissions required to use your device's features are disenabled, Thimble Insurance might not work.
  5. Uninstall and reinstall Thimble Insurance. If nothing else has worked, completely uninstall Thimble Insurance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Thimble Insurance not working


2. Fix Thimble Insurance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Thimble Insurance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Thimble Insurance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Thimble Insurance may not be able to connect to the Internet when running in the background.

Reported Issues