Published by Ventipix on Sep 14, 2024

Report an issue with Asset & Inventory Tracker.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Asset & Inventory Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ventipix to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Asset & Inventory Tracker

1. The feature also supports the attachment of documents such as receipts, invoices, etc. - With the GS1 Digital Links feature, you can manage many destination URLs for various link types, make changes to the URLs at any time, generate digital links, generate or print barcodes, scan Digital Link or Scan4Transport QR codes & Datamatrix barcodes, and extract application identifiers such as GTIN, SSCC, etc.

2. With the WIP feature, you can track and update the status of a product as it progresses from one phase to another. - Shopify and Square - for syncing inventory data, and inventory adjustments. - Email notifications support for expiry dates, due or overdue assets, low stock, new records, changed records, etc.

3. It also enables you to grant access to specific features and then shows the logs of who performed what action. - With the cost tracking feature, you can track the costs associated with the acquisition, maintenance, and disposal of products or services.

4. It uses this app for scanning 1D barcodes, 2D barcodes (such as QR Codes, and Datamatrix ), NFC tags and GS1 compliant barcodes (such as Digital Links or element strings).

5. The data captured when a barcode is scanned or NFC tag is tapped is sent back to the cloud (where the web app resides), along with additional custom data relating to the asset, inventory or delivery.

6. This application can be used in schools, universities, businesses, charities, events, warehouses, haulage, labs, offices, health care, construction, libraries, rental services, equipment hire, tools rental, etc.

7. Other useful features supported include document uploads, photo uploads, customizable form fields, GPS capture, GS1 identifiers extraction, offline mode, etc.

8. The web app enables you to track assets and inventory online.

9. All captured data can be seen from the dashboard of the web app.

10. The web app allows you to view, update, and delete records.

11. *** To get started with the app visit - - and create your free account.

Asset & Inventory Tracker Customer Insights

1. Horrible! Couldn't even try the app as it asks you to create a "strong password" yet when you create one that is apparently strong, it still continues to ask! What a waste of time.good luck logging in.

2. no way to get barcode without app to link or create account.customer sevice is great.

3. May need an actual computer in today's state if tech for this app to work.

4. website does not load on android or iOS.

5. 😡This is a great app.

6. Yes it has quirks that you need to figure out but once you do it is a very powerful tool.Cant log in to app.

Steps to Troubleshoot & Fix Asset & Inventory Tracker Issues

1. Fix Asset & Inventory Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Asset & Inventory Tracker: Restarting the app will resolve most errors.
  2. Update the Asset & Inventory Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Asset & Inventory Tracker" » Open Asset & Inventory Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Asset & Inventory Tracker » click "UPDATE".
  3. Clear Asset & Inventory Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Asset & Inventory Tracker servers.
    1. On Android, goto Settings » Apps » Select "Asset & Inventory Tracker" » click Storage » click "Clear Cache".
  4. Check Asset & Inventory Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Asset & Inventory Tracker might not work.
  5. Uninstall and reinstall Asset & Inventory Tracker. If nothing else has worked, completely uninstall Asset & Inventory Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Asset & Inventory Tracker not working


2. Fix Asset & Inventory Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Asset & Inventory Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Asset & Inventory Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Asset & Inventory Tracker may not be able to connect to the Internet when running in the background.

Reported Issues