Contact Asset Tiger Customer Service

Why should I report an Issue with Asset Tiger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MyAssetTag.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Start by inputting your assets into AssetTiger by uploading a database or adding them individually with the help of a scanner and once they are in the system, you can create financial reports tailored for your business.

2. As long as you can connect to the internet, you can connect to your database either through AssetTiger website or with our AssetTiger smartphone app which turns your phone into both - a barcode scanner and a mobile inventory.

3. AssetTiger - the most complete application for tracking your equipment and other assets.

4. Using AssetTiger will give you an upto-the-minute accurate record of your stocks - saving you time, money and hassle.

5. Create unlimited alerts and use AssetTiger to create as many reports as you like.

6. And your company will never outgrow AssetTiger because use of the application is limitless.

7. Use AssetTiger to check equipment out and check it back in. It couldn't be easier.

8. So called ‘ghost inventory’ - items that either can't be found or have been rendered unusable - can easily go unnoticed and suck your company's resources.

9. For example lease or warranty expiration, when maintenance is required, and when assets that you lent our are due for check in.

10. With AssetTiger your asset information is available wherever you are.

11. Streamline your business and stay on top of your belongings with one handy customization application you can tailor to your specific needs.

1. it would be nice to apply filters to the asset list like site, location, status etc.Helps me keep track of locations for several trailers.

2. The app needs to include 'Assigned To' , 'Status' and other categories to the main asset list of the app.THIS IS FOR EVERYONE THAT GETS STUCK ON AUTOLOGIN WHITE SCREEN ON ANDROID.

3. When you need to take multiple pictures of an asset it gets very frustrating and really increases the time spent inputting assets.I use the app on occasion and it's not that great.

4. If I had one suggestion though it would be that when you are taking pictures of assets, that it would upload the picture from your phone when you finish the asset, or in the background, not having the user sit there every picture for 5 seconds to upload.

5. Web interface is fantastic! App doesn't let me see location in asset list or custom search the list by location.

6. Currently, it requires the user to scroll.. in no particular order, or search for the asset in the list.

7. Go to phone settings > storage > apps > Asset Tiger and hit Clear Data and Clear Cache.

8. I love using Asset Tiger on the web (updated pretty frequently with new features) however the app seems abandoned.

9. So many customization options, import/export ALL your data, great UI, reasonably priced and the devs are actively updating and adding new features.

10. This is a total game changer in tracking what athletes have been issued equipment, scheduling reconditioning and figuring out what new equipment we need to purchase.

11. like filtering on the asset list.

1. Fix Asset Tiger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Asset Tiger: Restarting the app will resolve most errors.
2. Update the Asset Tiger App. Here is how:
   1. On Android goto PlayStore » Search for "Asset Tiger" » Open Asset Tiger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Asset Tiger » click "UPDATE".
3. Clear Asset Tiger app cache: Clearing cached data will force your app to retrieve the latest data directly from Asset Tiger servers.
   1. On Android, goto Settings » Apps » Select "Asset Tiger" » click Storage » click "Clear Cache".
4. Check Asset Tiger app permissions. If any of these permissions required to use your device's features are disenabled, Asset Tiger might not work.
5. Uninstall and reinstall Asset Tiger. If nothing else has worked, completely uninstall Asset Tiger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Asset Tiger not working

2. Fix Asset Tiger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Asset Tiger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Asset Tiger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Asset Tiger may not be able to connect to the Internet when running in the background.