Published by Girosol Development Team

Report an issue with Girosol Money Transfer.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Girosol Money Transfer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Girosol Development Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Girosol Money Transfer

1. Pay using a Bank Account or Debit Card and send directly to banks or cash pickup locations right from your mobile device. • Find thousands of Girosol’s points of payment, there is one near you and your loved ones. personalized services to its clients throughout the country.

2. You can count on the highest quality service and have the peace of mind that your transfers will arrive where they are needed, when they are needed, making your families happy.

3. Send money with a peace of mind to family abroad, quickly and conveniently.

4. We come from the same places as our clients, that is why we understand that caring for our families is our top priority.

5. Girosol’s advanced technology guarantees, processes, tracks and archives all the information related to each transfer, ensuring great service and quick delivery to your loved ones.

Girosol Money Transfer Customer Insights

Steps to Troubleshoot & Fix Girosol Money Transfer Issues

1. Fix Girosol Money Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Girosol Money Transfer: Restarting the app will resolve most errors.
  2. Update the Girosol Money Transfer App. Here is how:
    1. On Android goto PlayStore » Search for "Girosol Money Transfer" » Open Girosol Money Transfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Girosol Money Transfer » click "UPDATE".
  3. Clear Girosol Money Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Girosol Money Transfer servers.
    1. On Android, goto Settings » Apps » Select "Girosol Money Transfer" » click Storage » click "Clear Cache".
  4. Check Girosol Money Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Girosol Money Transfer might not work.
  5. Uninstall and reinstall Girosol Money Transfer. If nothing else has worked, completely uninstall Girosol Money Transfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Girosol Money Transfer not working


2. Fix Girosol Money Transfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Girosol Money Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Girosol Money Transfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Girosol Money Transfer may not be able to connect to the Internet when running in the background.

Reported Issues