Published by Ulmon GmbH on Jun 18, 2024

Report an issue with Shanghai Travel Guide.
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Why should I report an Issue with Shanghai Travel Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ulmon GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Shanghai Travel Guide

1. Find directions with detailed offline maps, in-depth travel content, popular attractions and insider tips with this Shanghai city guide.

2. Browse offline in this Shanghai guide for the most popular attractions, restaurants, shops, hotels, nightlife places, etc.

3. For each destination, access comprehensive and up-to-date information covering thousands of places, attractions, points of interest and many hotel booking options within this Shanghai travel guide.

4. So turn your smartphone or tablet into a digital Shanghai City Guide and planner leading you through YOUR choices of restaurants, hotels and which attractions to visit.

5. Find streets, attractions, restaurants, hotels, local nightlife and other POIs – and get guided in the walking direction of places you want to see.

6. The Shanghai Offline Map and the Shanghai CIty Guide content are fully downloaded and stored on your device.

7. Find and book hotels from within this Shanghai city guide.

8. All features, such as address searches and your GPS location also work offline and without data roaming (an internet connection is of course required for initial downloading of data or booking hotels).

9. Search by name, browse by category or discover nearby places using your device’s GPS – even offline and without data roaming.

10. This Shanghai guide is our reliable and easy-to-use travel companion.

11. Simply download and try this Shanghai city guide for free.

Shanghai Travel Guide Customer Insights

1. So consider this basically of list of things in Shanghai.

2. It has a list of things but the option to see the list on the map does nothing.

3. What am I supposed to do with this app? It's junk.

Steps to Troubleshoot & Fix Shanghai Travel Guide Issues

1. Fix Shanghai Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shanghai Travel Guide: Restarting the app will resolve most errors.
  2. Update the Shanghai Travel Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Shanghai Travel Guide" » Open Shanghai Travel Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shanghai Travel Guide » click "UPDATE".
  3. Clear Shanghai Travel Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Shanghai Travel Guide servers.
    1. On Android, goto Settings » Apps » Select "Shanghai Travel Guide" » click Storage » click "Clear Cache".
  4. Check Shanghai Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Shanghai Travel Guide might not work.
  5. Uninstall and reinstall Shanghai Travel Guide. If nothing else has worked, completely uninstall Shanghai Travel Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shanghai Travel Guide not working


2. Fix Shanghai Travel Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shanghai Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shanghai Travel Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shanghai Travel Guide may not be able to connect to the Internet when running in the background.

Reported Issues