Contact Autosync Customer Service

Why should I report an Issue with Autosync - File Sync & Backup?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MetaCtrl to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Could have a better UI specifically for COMPUTERS, instead of having to work around it like I showed but it does do exactly what I needed it too.Autosync is extremely likely the best app on the Play Store for detailed management and control for automatic synchronization (autosync) of files and data from your Android smartphone to a wide variety and array of online cloud storage services.

2. Syncing is reliable and configuration is intuitive yet flexible; being able to configure generic pairs of local and remote folders to sync and do so across multiple cloud services is quite powerful.

3. great having all the various sync options (upload, download, mirror, delete with a time delay).

4. It would be nice to sync multiple folders at once instead of new sync entry per folder.This is a great app and fairly easy to use.

5. Even after purchasing the premium version, as I mostly do, it's still requires a long and tedious process for every single file you want to since And so far it only works occasionally if you can remember to manually sync.Some things to add... 1.

6. I'll have to figure out how to set up the ftp service so I can roll my own as well.Automatic background sync doesn't work unless I tap open the app and keep it in foreground.

7. I initially balked when I saw the subscription model, but the alternate one time fee for a single backup option is well worth the cost IMO.App lets you waste time setting everything up then warns you that it's a limited time trial before you have to pay a monthly fee.

8. This app allows me to create separate backup folders for multiple usb sticks allowing me to keep offline, offsite backups in the event one usb stick gets corrupted, stolen or lost in a household incident.

9. 5/5 would download again!I am a longtime Dropsync user and quickly adopted Autosync when I saw it added support for LAN/SMB to allow me to also sync with my home NAS.

10. I know how your apps work as I've purchased other individual sync apps and used them for years; now I just want to consolidate them all.

11. There needs to be an option to duplicate a sync location in the event the source location has 99% of the settings you want.

1. Fix Autosync Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Autosync: Restarting the app will resolve most errors.
2. Update the Autosync App. Here is how:
   1. On Android goto PlayStore » Search for "Autosync" » Open Autosync - File Sync & Backup » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Autosync » click "UPDATE".
3. Clear Autosync - File Sync & Backup app cache: Clearing cached data will force your app to retrieve the latest data directly from Autosync servers.
   1. On Android, goto Settings » Apps » Select "Autosync - File Sync & Backup" » click Storage » click "Clear Cache".
4. Check Autosync app permissions. If any of these permissions required to use your device's features are disenabled, Autosync might not work.
5. Uninstall and reinstall Autosync. If nothing else has worked, completely uninstall Autosync then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Autosync not working

2. Fix Autosync Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Autosync be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Autosync not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Autosync may not be able to connect to the Internet when running in the background.