Contact Dropsync PRO Key Customer Service

Why should I report an Issue with Dropsync PRO Key?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MetaCtrl to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. New users are recommended to upgrade via in-app purchase in the free Dropsync app.

2. In-app purchase also allows users to buy Dropsync Ultimate for which there is no key app.

3. This separate key app is for users who bought it in the past and for those who prefer the key app to in-app purchase.

4. Please keep the free Dropsync app installed.

5. This is the license key to unlock Pro features in Dropsync app.

6. Once the key app is downloaded and installed, Pro features will be unlocked.

7. Please check out our website ( ) for more information about the app, including User's Guide ( ) and FAQ ( ).

8. If you run into any issues or have suggestions for improvements, don't hesitate to email us at dropsync@metactrl. com.

9. We will do our best to assist you.

1. refuses to sync to sd card even with correct permissions and locations set, downloads to phone instead with no notification of error.I could not get this to work, I downloaded the free version, it stated to upgrade to pro for to be able to download team folders, I upgraded to pro, then is stated to upgrade to the ultimate version to download team folders.

2. how can i fix this? i know i can hide the notification, but the fact that it stays for a long time makes me think it's not working properly.Same than AutoSync but unfortunately I bought the pro version... Imagine two-way syncing a big folder full of files and sub folders, and end up with conflicted copies (up to 4 in my case) of 100ish files.

3. i wish i could rate this 6 stars i love it so much!!! i recently started seeing a notification "Dropsync Watching data, network, battery..." and i don't know why and i can't swipe it away and it stays for a long time.

4. I sync my Obsidian vault with Dropbox using Dropsync and it works nicely (and much cheaper than the paid obsidian sync!)no sd card access.

5. What a waste of time having to check every files and their copies to check which is the most up to date and delete the others copies.

6. Bought it just to support the developers, because Dropboxsync is an awesome app!Thank you devs for keeping legacy support for older versions of Android.

7. Thankfully, this app has been uninstalled so it won’t happen again.Very good but impossible to set up the sync less often than everyday.

8. I would give 5 stars if I could sync every 2-3 daysSo handy for so many things, especially as device storage grows.

9. SorryThe developer has programmed an arbitrary restriction into this app so that it intentionally refuses to function if there is an update pending.

10. Thank you for building and maintaining your suite of apps - they make a tangible difference in my day-to-day workflow.It is a great app.

11. You don't have the time to share your pictures, they are already gone.

1. Fix Dropsync PRO Key Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dropsync PRO Key: Restarting the app will resolve most errors.
2. Update the Dropsync PRO Key App. Here is how:
   1. On Android goto PlayStore » Search for "Dropsync PRO Key" » Open Dropsync PRO Key » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dropsync PRO Key » click "UPDATE".
3. Clear Dropsync PRO Key app cache: Clearing cached data will force your app to retrieve the latest data directly from Dropsync PRO Key servers.
   1. On Android, goto Settings » Apps » Select "Dropsync PRO Key" » click Storage » click "Clear Cache".
4. Check Dropsync PRO Key app permissions. If any of these permissions required to use your device's features are disenabled, Dropsync PRO Key might not work.
5. Uninstall and reinstall Dropsync PRO Key. If nothing else has worked, completely uninstall Dropsync PRO Key then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dropsync PRO Key not working

2. Fix Dropsync PRO Key Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dropsync PRO Key be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dropsync PRO Key not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dropsync PRO Key may not be able to connect to the Internet when running in the background.