Published by Flashlight + Clock on Oct 3, 2024

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Why should I report an Issue with File Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Flashlight + Clock to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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File Manager Customer Insights

1. It can't open EXE files but those are meant for PC so it doesn't matter, it can copy files, move files, delete files, rename files and change file type if needed.

2. Simplified visually into just a handful of boxes to choose from that seem straightforward and innocuous enough! Hey, it's just a kind of toolbox!"ES File Explorer" used to be my "go to" app for Android file management, but it's turned into a three-ring advertisement circus.

3. Would recommendVery straightforward clean easy to use interface for managing files on phone and tablet.

4. The app recognises the USB drives and enables me to move files between my Android devices and the external drives.

5. Ads seem to be more important to the developers of that app than security, since more and more holes seem to crop up, allowing unauthorized file access.

6. Still a solid 5 Stars.I have been using this app for about three years now It's the best file manager I've found so far.

7. Like, a File Manager for Dummies kind of thing.

8. Instagram like grid for images and video would be great to haveFinally, an app written by someone who knows what files are and how they're used.

9. Multiple file rename, view long file names, quick response, professional appearance.

10. One thing now needed is a search function to find my place within a document.I am an oldster and am not a computer person so this offering will be full of non-tech jargon.

11. If your phone is a big part of your job, and you need to manage files, I recommend this app highly.

Steps to Troubleshoot & Fix File Manager Issues

1. Fix File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart File Manager: Restarting the app will resolve most errors.
  2. Update the File Manager App. Here is how:
    1. On Android goto PlayStore » Search for "File Manager" » Open File Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File Manager » click "UPDATE".
  3. Clear File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from File Manager servers.
    1. On Android, goto Settings » Apps » Select "File Manager" » click Storage » click "Clear Cache".
  4. Check File Manager app permissions. If any of these permissions required to use your device's features are disenabled, File Manager might not work.
  5. Uninstall and reinstall File Manager. If nothing else has worked, completely uninstall File Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing File Manager not working


2. Fix File Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to File Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, File Manager may not be able to connect to the Internet when running in the background.

Reported Issues

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