Published by Sygic. on Nov 29, 2023

Report an issue with Sygic Travel Maps Trip Planner.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Sygic Travel Maps Trip Planner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sygic. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Sygic Travel Maps Trip Planner image 1 contact Sygic Travel Maps Trip Planner image 2

Sygic Travel Maps Trip Planner Customer Insights

1. Do yourself a favor and just download the offline version of the place in Google maps for free until they polish this app up SIGNIFICANTLY.

2. I think with time you may make it good, but now its not enough.Very good planner and travel companion, making good use of driving and public transport options as well as providing initial information on destination accommodation and sights.

3. ---------- The feedback was helpful thank you.It would be really great to be able to "copy/paste" days from one trip to another, especially in these times when we can travel but might be subject to last minutes changes.

4. Great way to have a view about the time needed.How about a 1 day trial so I can see that you do have content in places I'm looking at before I'll purchase it? :3 Edit: thank you for the answer.

5. There doesn't seem to be a way to tell it which city you're staying in on a particular night, this means you're given incorrect weather forecast - I think it defaults to the first city in the itinerary.

6. Unfortunately many places lack photos and descriptions, which makes me go to google and Google maps.

7. What a horrible waste of 20$! There is not much more you can do in the app than you can in Google maps for free! Meeting at a hotel? App makes you stay there.

8. You can create very detailed itinerary with routes to link your places of interest even by selecting foot, plane, car, public transport.

9. May be not very wise!First impressions planning a RV trip (FREE): Pros: Most destinations were listed and easily added to my trip.

10. However, a few years back I travelled from UK to Southern Italy and this app would have been a godsend for coordinating all the trip information in one place.

11. Maps not current for navigation...a major highway near me doesn't show completion...that's inexcusable.

Steps to Troubleshoot & Fix Sygic Travel Maps Trip Planner Issues

1. Fix Sygic Travel Maps Trip Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sygic Travel Maps Trip Planner: Restarting the app will resolve most errors.
  2. Update the Sygic Travel Maps Trip Planner App. Here is how:
    1. On Android goto PlayStore » Search for "Sygic Travel Maps Trip Planner" » Open Sygic Travel Maps Trip Planner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sygic Travel Maps Trip Planner » click "UPDATE".
  3. Clear Sygic Travel Maps Trip Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Sygic Travel Maps Trip Planner servers.
    1. On Android, goto Settings » Apps » Select "Sygic Travel Maps Trip Planner" » click Storage » click "Clear Cache".
  4. Check Sygic Travel Maps Trip Planner app permissions. If any of these permissions required to use your device's features are disenabled, Sygic Travel Maps Trip Planner might not work.
  5. Uninstall and reinstall Sygic Travel Maps Trip Planner. If nothing else has worked, completely uninstall Sygic Travel Maps Trip Planner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sygic Travel Maps Trip Planner not working


2. Fix Sygic Travel Maps Trip Planner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sygic Travel Maps Trip Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sygic Travel Maps Trip Planner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sygic Travel Maps Trip Planner may not be able to connect to the Internet when running in the background.

Reported Issues