Contact OTC Anywhere Customer Service

Why should I report an Issue with OTC Anywhere?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Outdial to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. OTC Anywhere is offered as an enterprise Platform as a Service (PaaS) application that is customized to the lock environment, technician security and code access models of each customer we support.

2. OTC Anywhere provides enterprise-grade, SSAE-16 secured, fully redundant, multi-channel (Web, App, IVR, SMS text) self-service OTC lock code retrieval for leading ATM and vault lock systems.

3. We offer competitive service based transnational pricing models to offer a scalable ROI based solution.

1. Newest "feature" where it states: other lock open, is less useful than stating the open serial #.fantastic app! Saves countless hours of onhold timeSays outdated and my account not configuredFast and directI'm trying to place an orderapp shows message that not compatible with Android OS 9.

2. After a recent update it won't display the sn of your current lock anymore and just says "other lock open".

3. Also does not display current lock # after unlocked so I am forced to submit a fake lock # for it to display the current lock so i can write it down and then re-enter to close.

4. You have to close and relaunch to open the same lock twice or it messes up the system.

5. When it times out you have to enter "password" and lock number again, very inconvenient.

6. galaxy s9 os 9.Much better than calling to speak to a live person but the app does force close often.Hope the time-out issue is resolved.

7. Pros: don't have to call in to get a combo or enter close code.

8. keep getting random error messages.

9. app works but acts buggy.

10. Garbage appTimes out too quickly.

11. Cons: Still times out much too early.

1. Fix OTC Anywhere Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OTC Anywhere: Restarting the app will resolve most errors.
2. Update the OTC Anywhere App. Here is how:
   1. On Android goto PlayStore » Search for "OTC Anywhere" » Open OTC Anywhere » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OTC Anywhere » click "UPDATE".
3. Clear OTC Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from OTC Anywhere servers.
   1. On Android, goto Settings » Apps » Select "OTC Anywhere" » click Storage » click "Clear Cache".
4. Check OTC Anywhere app permissions. If any of these permissions required to use your device's features are disenabled, OTC Anywhere might not work.
5. Uninstall and reinstall OTC Anywhere. If nothing else has worked, completely uninstall OTC Anywhere then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OTC Anywhere not working

2. Fix OTC Anywhere Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OTC Anywhere be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OTC Anywhere not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OTC Anywhere may not be able to connect to the Internet when running in the background.