Published by Miron Enterprises, LLC on Oct 30, 2024

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Why should I report an Issue with TopUp - Fast Mobile Recharge?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Miron Enterprises, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TopUp - Fast Mobile Recharge image 1 contact TopUp - Fast Mobile Recharge image 2

About TopUp - Fast Mobile Recharge

1. You can refill credit or send minutes to any prepaid mobile number available like Digicel, Flow, Orange, MTN, Movistar, Lime, Vodafone, Airtel, MPT, Kolbi, Etisalat, Natcom, BlueSky, T-Mobile and many others. Yes, you can!

2. We have regular top up promotions for operators like: Airtel, AT&T, BlueSky, Claro, Cubacel, Digicel, Etisalat, Kolbi, Lime/Flow, Movistar, MPT, MTN, Ncell, Orange, ooredoo, Telcel, Tigo, T-Mobile, Vodafone and many more.

3. Most popular destinations where our customers send top ups are Jamaica, Myanmar, United States, Haiti, Nigeria, Afghanistan, Ghana, Samoa, UAE, Pakistan, Gambia, Philippines, Bangladesh, Peru, Germany, Poland, Brazil, Guyana, Cameroon, South Africa, Thailand and many more.

4. Mobile top up is a service that allows you to send credit/recharge/airtime/refill a mobile worldwide. TopUp. com app allows you to send credit, minutes or data to your own mobile or your loved ones’ mobiles in seconds. Fast and secure!

5. Send credit or add minutes to any prepaid number in just a few clicks! ✅ Got questions?

6. Take advantage of our daily mobile top ups offers and get 100% satisfaction for all orders.

7. Top up mobiles everywhere in the world using TopUp. com app.

8. Now you can enjoy your credit! The list is long.

9. Just select the operator & the plan that you want to top up and we will take care of the rest. Yes, we do!

10. It’s your fast & reliable airtime service.

11. Phone is topped up in seconds.

TopUp Customer Insights

1. WOW.This has to be the dumbest and stupidest service ever wasted my time did a verification, watch them took the money from my account, then all of a sudden order was canceled, no email via cancelation I had to call.

2. But the problem is no one called and they're not replying on my email anymore and until now I didnt receive any top.up. It seems like they dont give importance to any queries that we are raising and Im disappointed.

3. "after 2-5 mins" they are supposed to send an email, and never got one besides the one transaction to different number that they let through.

4. But unfortunately they were not able to reach me and asked me for a different mobile number on my email.

5. Of course the confirmation call part was unexpected but all in all it's an amazing service.

6. So I did a forgot password and it literally will NOT let me log in with the new password.I topped up my airtel sim and they said that they will call me for confirmation of my transaction.

7. Their "customer service done through email.

8. That stupid Digicel promotion in Jamaica is preventing the selection of the 2 cheapest options.

9. I can't even log in my account now because of "wrong combination" when I literally signed up yesterday and KNOW MY PASSWORD.

10. I've tried a few times maybe a few bank holds later, it went on pending status.

11. So I give them a different number.

Steps to Troubleshoot & Fix TopUp Issues

1. Fix TopUp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TopUp: Restarting the app will resolve most errors.
  2. Update the TopUp App. Here is how:
    1. On Android goto PlayStore » Search for "TopUp" » Open TopUp - Fast Mobile Recharge » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TopUp » click "UPDATE".
  3. Clear TopUp - Fast Mobile Recharge app cache: Clearing cached data will force your app to retrieve the latest data directly from TopUp servers.
    1. On Android, goto Settings » Apps » Select "TopUp - Fast Mobile Recharge" » click Storage » click "Clear Cache".
  4. Check TopUp app permissions. If any of these permissions required to use your device's features are disenabled, TopUp might not work.
  5. Uninstall and reinstall TopUp. If nothing else has worked, completely uninstall TopUp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TopUp not working


2. Fix TopUp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TopUp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TopUp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TopUp may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I dont need the subscription and i like to cancel

    — by Dumitru Laurentiu Baetica 2 years ago

  • Remove top up

    — by Jay 2 years ago

  • I want to cancel on top up from my bank

    — by Soumia 2 years ago

  • this set up is not right for me as my total payments for one year are les than forty pounds

    — by clark anderson 3 years ago