Contact Browsec Customer Service

Why should I report an Issue with Browsec: Fast Secure VPN Proxy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Browsec LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If anyone else has any problems with connection - seriously, just write to support from app menu.May not be perfect in all situations (Cloudfare-protected sites seem to really hate it), buy the devs are very responsive, the support works well and the connection is rather stable.No VPN app should be released to public without having an app bypass setting: one without this setting should only exist as semi beta/beta testing version.

2. App gets a fair shake but it's still in beta as far as I can tell.Tech support for premium is really good: fast response, quick solutions and answers, and advice for workarounds if something is not yet fixed on their sideThis App has continued to offer less and less over the last 6 months and if you contact support they basically tell you that there is nothing they can do.

3. Don't waste your money on signing up for a year or two because they will take your money and offer no support other than " switch off and reboot " high tech my axle.

4. Thanks for support!This is a real scam! Guys, do not waste your money as I did.

5. With the latest update the only server you can use without shelling out money is Singapore, which doesn't even work.

6. AVOID!!Thanks for fixing the problem within 2 hours, Netherlands server is working again.

7. For example, currently via Megafon (in Moscow and Moscow Region) it doesn't work for already 2 weeks.

8. I am currently trying to get a refund, will keep you informed.It's a great app when your country's internet service is not working properly.

9. I paid for the whole year... but it doesn't work or pretends to.

10. Might as well put a price tag on it right here so people won't even try to download it in the first place and opt in for an actual quality VPN instead.

11. Feels so great to have an app become a dud unless you start bankrolling the developer.

1. Fix Browsec Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Browsec: Restarting the app will resolve most errors.
2. Update the Browsec App. Here is how:
   1. On Android goto PlayStore » Search for "Browsec" » Open Browsec: Fast Secure VPN Proxy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Browsec » click "UPDATE".
3. Clear Browsec: Fast Secure VPN Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Browsec servers.
   1. On Android, goto Settings » Apps » Select "Browsec: Fast Secure VPN Proxy" » click Storage » click "Clear Cache".
4. Check Browsec app permissions. If any of these permissions required to use your device's features are disenabled, Browsec might not work.
5. Uninstall and reinstall Browsec. If nothing else has worked, completely uninstall Browsec then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Browsec not working

2. Fix Browsec Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Browsec be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Browsec not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Browsec may not be able to connect to the Internet when running in the background.