Contact Ding Top-up Customer Service

Why chat with our AI Ding Top-up Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Ding Top-up.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. They also have a rude live agents.I am really happy with this application that I had use from long time ago and for the past two months he updated is not really good they took commission from both of country this is really not good me I changed my mind to used another application cheaper andeven I couldn't found the promo code or using before.Generally the app works well ive been usong it for years however i'm frustrated at the moment because im unable to add new card i've removed thr old card and is unable to add the new one no prompt.Very very slow app, for every step it buffers a lot, buffer for long time, waste lots of time, impressed or gave me a feeling that it's a unsafe appVery useful especially I travel in different countries and it spend me less than buying new simcard.

2. don't offer a defective product.Bad experience , they have different names and it's confusing the costumers w "plans" and "promos" ,cost the same but different benefits, and it's hard to understand, happening to me two times, I pay around 25$ and results is different, probably they do that on purpose to fool customers.Don' download this app.

3. Tried to top up it was a failed transaction but took money on my card twice.

4. The purpose of an online store is so I don't talk to anyone , but here they will tell you to contact support, which defeats the purpose.

5. I tried multiple times but I keep getting an error.

6. Still no good news after 15 days.

7. It doesn't work.

8. This app is a scam.

9. Looking forward for a great app.When I use this app on my Android it gives me this error "Sorry we are having some difficulty with your processing top up" but when I use my pc it's fine.My last 2 Transaction failed but it deducted in my account, and the team didn't give me a refund, i followed up time to time almost 2 weeks and until now they didn't give me a refundNot recommended.

1. Fix Ding Top-up Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ding Top-up: Restarting the app will resolve most errors.
2. Update the Ding Top-up App. Here is how:
   1. On Android goto PlayStore » Search for "Ding Top-up" » Open Ding Top-up: Mobile Recharge » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ding Top-up » click "UPDATE".
3. Clear Ding Top-up: Mobile Recharge app cache: Clearing cached data will force your app to retrieve the latest data directly from Ding Top-up servers.
   1. On Android, goto Settings » Apps » Select "Ding Top-up: Mobile Recharge" » click Storage » click "Clear Cache".
4. Check Ding Top-up app permissions. If any of these permissions required to use your device's features are disenabled, Ding Top-up might not work.
5. Uninstall and reinstall Ding Top-up. If nothing else has worked, completely uninstall Ding Top-up then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ding Top-up not working

2. Fix Ding Top-up Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ding Top-up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ding Top-up not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ding Top-up may not be able to connect to the Internet when running in the background.