Contact Ding Top-up Customer Service

Why should I report an Issue with Ding Top-up: Mobile Recharge?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ding ezetop to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you call it top-up, recharge, refill, airtime, load, credit, or something else, you can send it on the Ding app.

2. You can send airtime recharge to countries including Cuba, Jamaica, Philippines, Haiti, India, Mexico, Afghanistan, Ghana, Saudi Arabia, Dominican Republic, USA, Nepal and more.

3. Choose from networks such as: Cubacel, Digicel, Nauta, Claro, Flow/Lime, Smart, Globe, Lycamobile, MTN, Movistar, Ooredoo, Orange, Airtel, Tigo, Virgin Mobile, Vodafone, Zain, AT&T, Telcel and many more. So why wait any longer?

4. You can choose to schedule auto top-up every 7, 14, 28, or 30 days. any discounts available, are automatically applied to auto top-ups.

5. To avoid you or a loved one running out of credit, our schedule top-up feature helps you top-up right when you need to.

6. You can download and use the Ding recharge app in English, Spanish, French, Portuguese, Italian, German, or Russian.

7. We work with mobile carriers around the world to deliver your international mobile recharge in seconds.

8. Easily send top-up, set auto top-up, or request top-up in app.

9. Since 2006, we've been helping people send top-ups safely and securely and we've sent over 500 million top-ups in more than 150 countries.

10. As the world’s leading mobile recharge service, we’ll deliver your top in 3 seconds.

11. Add credit to your own phone or send it to your friend's and family's prepaid phones around the world.

1. They also have a rude live agents.I am really happy with this application that I had use from long time ago and for the past two months he updated is not really good they took commission from both of country this is really not good me I changed my mind to used another application cheaper andeven I couldn't found the promo code or using before.Generally the app works well ive been usong it for years however i'm frustrated at the moment because im unable to add new card i've removed thr old card and is unable to add the new one no prompt.Very very slow app, for every step it buffers a lot, buffer for long time, waste lots of time, impressed or gave me a feeling that it's a unsafe appVery useful especially I travel in different countries and it spend me less than buying new simcard.

2. don't offer a defective product.Bad experience , they have different names and it's confusing the costumers w "plans" and "promos" ,cost the same but different benefits, and it's hard to understand, happening to me two times, I pay around 25$ and results is different, probably they do that on purpose to fool customers.Don' download this app.

3. Tried to top up it was a failed transaction but took money on my card twice.

4. The purpose of an online store is so I don't talk to anyone , but here they will tell you to contact support, which defeats the purpose.

5. I tried multiple times but I keep getting an error.

6. Still no good news after 15 days.

7. It doesn't work.

8. This app is a scam.

9. Looking forward for a great app.When I use this app on my Android it gives me this error "Sorry we are having some difficulty with your processing top up" but when I use my pc it's fine.My last 2 Transaction failed but it deducted in my account, and the team didn't give me a refund, i followed up time to time almost 2 weeks and until now they didn't give me a refundNot recommended.

1. Fix Ding Top-up Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ding Top-up: Restarting the app will resolve most errors.
2. Update the Ding Top-up App. Here is how:
   1. On Android goto PlayStore » Search for "Ding Top-up" » Open Ding Top-up: Mobile Recharge » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ding Top-up » click "UPDATE".
3. Clear Ding Top-up: Mobile Recharge app cache: Clearing cached data will force your app to retrieve the latest data directly from Ding Top-up servers.
   1. On Android, goto Settings » Apps » Select "Ding Top-up: Mobile Recharge" » click Storage » click "Clear Cache".
4. Check Ding Top-up app permissions. If any of these permissions required to use your device's features are disenabled, Ding Top-up might not work.
5. Uninstall and reinstall Ding Top-up. If nothing else has worked, completely uninstall Ding Top-up then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ding Top-up not working

2. Fix Ding Top-up Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ding Top-up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ding Top-up not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ding Top-up may not be able to connect to the Internet when running in the background.