Published by Miron Enterprises, LLC on Apr 2, 2024

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Why should I report an Issue with MobileRecharge - Mobile TopUp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Miron Enterprises, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MobileRecharge - Mobile TopUp

1. You can send minutes to any prepaid mobile number covered by our list of operators like Airtel, AT&T, Claro, Cubacel, Digicel, Lime / Flow, Movistar, MTN, Orange, Telcel, Tigo, T-Mobile, and more.

2. Get tens of daily promotions that will double or triple the top up to any Airtel, AT&T, Claro, Cubacel, Digicel, Lime / Flow, Movistar, MTN, Orange, Telcel, Tigo, T-Mobile or other operators’ prepaid numbers.

3. Enter your Contact's phone number, Nauta account or any other details necessary, or select it from your phone Contacts list.

4. Mobile recharge is a service that allows you to send credit to any mobile phone in the world.

5. Just select the operator, enter the number you wish to topup and proceed to send credit. Yes, you can!

6. Choose the operator of the mobile number you want to recharge.

7. If you don't have the number or other necessary details saved, you can enter them.

8. You can check all our mobile recharge promotions on our Promotions section. Yes, you can.

9. Recharge any prepaid phone in the world with MobileRecharge app.

10. It’s fast, easy & secure to add minutes to a phone. ✅ No need to go to a store.

11. Send credit to your friends’ and family’s mobiles.

Customer Insights

1. I regret download the app Refund me the $8 dollars paidno easy and convenient way to send airtime.simply magnificentVery good app for quick and easy top up.I paid for a recharge for credit to Barbados and up till now I have not received the credit or my money back.

2. I used to top up on the App using my paypal but it shows that was failed upon the process but still the amount have been charge from my account happen on May 1 and until now my money didn't return.

3. Hope you get it fixed soonAVOID! AVOID! AVOID! I paid for a load up with my credit card and double-checked everything to make sure there were no mistakes.

4. I am contacting a lawyer as well as when I have a reliable line, I repeat reliable line from somewhere I will be making a chargeback with my credit card company.

5. It shows from my account that mobilerecharge charges the money from my account then you're saying you didn't charge my account.

6. Impressed 👍👍Kindly return my money or give me the credit.you debited me without given me the credit.This is very bad,too bad.

7. I keep on messaging from the email but keep on saying they didnt dept or charged my account.

8. My credit card is charged I never received any code via SMS.

9. If I use the slider in the app it is impossible to reach $75.00, but my provider will not accept $75.01 only $75.00. so it would not work! In the web app I coul adjust the payment in Canadian dollar to $101.93 which is equal to $75.00 USD.

10. so I hope the app can be updated asking for the USD amount without the slider!The app is easy to use.

11. I wouldn't trust this company.Not working if you have to use a flat number.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open MobileRecharge - Mobile TopUp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear MobileRecharge - Mobile TopUp app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "MobileRecharge - Mobile TopUp" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working


2. Fix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues