Published by Bluee on Aug 27, 2024

Report an issue with Bluee Calls & Top-Up.
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Why should I report an Issue with Bluee Calls & Top-Up?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bluee to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Bluee Calls & Top-Up image 1 contact Bluee Calls & Top-Up image 2

Bluee Calls & Top-Up Customer Insights

1. I want to know that when start free earn credit option and show ads? I suggest that resolved this problem quickly if you fail resolved this problem will be lost lot of usersI started using this bluee about two(2) months ago and the last time I topped up, I was having, 098.00 as calling unit then I topped up with ten(10) $ and now there's nothing left in my account and I didn't make any call since I topped up, even right now I can't even access the bluee app, please admin, if there is anything you can do to resolve this, good day, please I just wish to report this that I can't access my bluee account now and don't know whyI'm a old user of this app but this app became a joke.

2. I loss my 29.20$I have been using this App for years, call rate not too bad to the country I call but it is getting on my nerves lately because as soon I click on the App it automatically calls the last number I dialled and I can't stop it happening 😡.Useless when reflecting installed.

3. Can someone help me use my balance to make .calls holy JesusPlease what's wrong, everytime I send mobile top up it doesn't get delivered to destination number but payment gets successful.

4. on 14/03/2019 Still can't make calls , the instructor said i dont have credits while my balance is $3.05. Can i use my credit to make calls.

5. Thanks.Dear Admin, this app is very useful and helpful but I have face some problem when I was tap free earn credit showing technical issue.

6. Then tried to call my other mobile phone number, I could hear it ringing in the ear piece but the phone next to me was not ringing.

7. I have been trying to make international calls, I could hear it ringing but no answer.

8. My credit remained $15.01. Whilst talking to family on urgent matter, the line went off saying I do not have enough credit.

9. I'm from usa or uganda It's shouldn't be your concern! What matter is i complete the offer or not.thers not a singel decent offer in my region.

10. My credit balance not reflecting.

11. I am highly disappointed with your service I bought the credit in order to enjoy it.

Steps to Troubleshoot & Fix Bluee Calls & Top-Up Issues

1. Fix Bluee Calls & Top-Up Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bluee Calls & Top-Up: Restarting the app will resolve most errors.
  2. Update the Bluee Calls & Top-Up App. Here is how:
    1. On Android goto PlayStore » Search for "Bluee Calls & Top-Up" » Open Bluee Calls & Top-Up » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bluee Calls & Top-Up » click "UPDATE".
  3. Clear Bluee Calls & Top-Up app cache: Clearing cached data will force your app to retrieve the latest data directly from Bluee Calls & Top-Up servers.
    1. On Android, goto Settings » Apps » Select "Bluee Calls & Top-Up" » click Storage » click "Clear Cache".
  4. Check Bluee Calls & Top-Up app permissions. If any of these permissions required to use your device's features are disenabled, Bluee Calls & Top-Up might not work.
  5. Uninstall and reinstall Bluee Calls & Top-Up. If nothing else has worked, completely uninstall Bluee Calls & Top-Up then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bluee Calls & Top-Up not working


2. Fix Bluee Calls & Top-Up Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bluee Calls & Top-Up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bluee Calls & Top-Up not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bluee Calls & Top-Up may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I have trouble accessing my account. It keeps gives me errors.
    My phone number is 3174502965

    — by Suhila 3 years ago

  • Hi there on my device i am looking for access code

    — by Keshwanand 3 years ago