Contact My Tello Customer Service

Why should I report an Issue with My Tello?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Miron Enterprises, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can have your account details at your fingertips, see your remaining balance, check rates for any destination or find answers to your questions.

2. Log in with your Tello phone number and Tello. 5. *We value your opinion.

3. Use the app in the US while connected to the Tello network or over WiFi.

4. This way you can still carry your phone number anywhere in the world and enjoy the same low costs. 2.

5. When travelling in US or abroad call over WiFi using the same balance.

6. Say hello with the “My Tello” app!

7. Having issues with the My Tello application?

8. Please email us at customerservice@Tello. com.

1. Plus I'm saving almost $20 each month since I switched from StraightTalk who blocks tethering and doesn't let you customize your coverage on the fly!For a casual user with changing needs, Tello is amazing to me in the way that one can custom tailor the plan and adjust it as needed; essentially "Have it your way".

2. Cheap prices, customizable plans, and reliable service & data that I can use with my other devices when there's no Wifi through the hotspot function... and they don't charge you extra for it!!! Can't say enough about how much I love their service & options.

3. I am a tough critic to please and it is rare that I find products where attention to detail allows the product to adjust to the varying needs of different people, is full-featured and with good customer service.

4. Love the service from Tello, but the app is glitchy and needs a lot of work.

5. Keep up the good work Tello!So I came from the train-wreck known as Republic Wireless and something they had on their old app was wi-fi turn-on reminders.

6. I've used Tello for years and it delivers quality service both in terms of phone use and customer relations.

7. I'm impressed beyond my ability to describe, thank you Tello!!! (This review is more for Tello mobile than the app)Just completed my first month on the Tello unlimited plan.

8. I'll stay with Tello for the service but I'm dumping the app.Needs slight improvement.

9. Working like a champ.I love Tello.

10. I cut my phone bill from AT&T by $80 a month with no loss of service or function.

11. I'd love to see some kind of reminder feature! Also a widget that shows how much data is left would be helpful.

1. Fix My Tello Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Tello: Restarting the app will resolve most errors.
2. Update the My Tello App. Here is how:
   1. On Android goto PlayStore » Search for "My Tello" » Open My Tello » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Tello » click "UPDATE".
3. Clear My Tello app cache: Clearing cached data will force your app to retrieve the latest data directly from My Tello servers.
   1. On Android, goto Settings » Apps » Select "My Tello" » click Storage » click "Clear Cache".
4. Check My Tello app permissions. If any of these permissions required to use your device's features are disenabled, My Tello might not work.
5. Uninstall and reinstall My Tello. If nothing else has worked, completely uninstall My Tello then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Tello not working

2. Fix My Tello Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Tello be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Tello not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Tello may not be able to connect to the Internet when running in the background.