Contact Cubatel Customer Service

Why should I report an Issue with Cubatel - Mobile recharges to ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of cubatel to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cubatel is an easy-to-use app with a unique cashback system that rewards you for all your Cubacel and Nauta purchases. - You can send mobile recharges to Cuba using the Contacts saved on your phone or add new ones. - Sign up and start sending mobile recharges to Cuba!

2. Every new release includes improvements in performance, reliability and provides a better overall experience while using our services. -A new item was added at the end of purchases in Cubatel to allow users to rate Cubatel in the Play Store and App Store.

3. Mobile recharges to Cuba is easy when using Cubatel.

4. If you are looking for the best app to send mobile recharges to Cuba, you have found it!

5. You can send Cubacel and Nauta recharges, SMS and make phone calls.

6. Thanks for using Cubatel!

7. We update our application regularly to make Cubatel even better.

8. Credit is instantly delivered, and the best part: you'll have cashback rewards!

9. This new feature also allows users to share suggestions and report problems to our support team.

1. Even I cannot see where my contacts are.Easy to use, but recently is showing an error message that my network is congested and I have WiFi, even in a different network with a different device still says thatVery easy to use app,no fees,the best app for recharge.

2. La aplicación se congela cada vez que intento usarla, pierde mi información y necesito iniciar sesión cada semana, estoy realmente decepcionado con esta actualización el servicio es bueno pero la app no sirveI should be allowed to send more than 5 recharges at the same time.

3. So everytime i have to manually input contact information.The app is freeze every time a trying it use, lose my info and I need login every week , I'm really disappointed with this update the service is good but the app is doesn't work.

4. Great phone call quality! Very expensive per minute rate compared to wifi call but totally worth it for emergency callsGreat app I love that they give a discount when you recharge more than one number.

5. Wish I could do more than 5 recharge at a time though that way I can do all my recharge at onceI'm so glad to use the web site of cubatel but the app is useless.

6. Update, i cannot get this app to save contacts when i recharge.

7. Una aplicasion facil de usar,sin recargos,la mejor para recargas.Session expired every minute and hangs up the app so I couldn't even try any feature.

8. I cannot complete my account registration I cannot send nothing to my contacts.

9. Works good.

10. Allows accumulation of bonus to use for a future purchase.

11. I have the latest version.

1. Fix Cubatel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cubatel: Restarting the app will resolve most errors.
2. Update the Cubatel App. Here is how:
   1. On Android goto PlayStore » Search for "Cubatel" » Open Cubatel - Mobile recharges to » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cubatel » click "UPDATE".
3. Clear Cubatel - Mobile recharges to app cache: Clearing cached data will force your app to retrieve the latest data directly from Cubatel servers.
   1. On Android, goto Settings » Apps » Select "Cubatel - Mobile recharges to " » click Storage » click "Clear Cache".
4. Check Cubatel app permissions. If any of these permissions required to use your device's features are disenabled, Cubatel might not work.
5. Uninstall and reinstall Cubatel. If nothing else has worked, completely uninstall Cubatel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cubatel not working

2. Fix Cubatel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cubatel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cubatel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cubatel may not be able to connect to the Internet when running in the background.