Published by Powered by eTopUpOnline.com on Aug 23, 2024

Report an issue with eTopUpOnline.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with eTopUpOnline: Global Recharge?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Powered by eTopUpOnline.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact eTopUpOnline: Global Recharge image 1 contact eTopUpOnline: Global Recharge image 2

About eTopUpOnline: Global Recharge

1. All information is stored securely, protected by advanced fraud tools to detect potential misuse of your account. - Sign-up using your mobile phone number, email, Google, Facebook or Apple accounts. - Simply enter the mobile phone number you wish to add credit or purchase a data bundle. - Select the mobile carrier for that phone number. - Select the type of product you wish to purchase, top-up or a data bundle.

2. Buy Mobile top up with multiple payment options including Visa, MasterCard, Amex, and PayPal. - Mobile Data Plans: Select the right mobile data bundle that is right for you. - Special Offers!

3. With the App you can topup your own mobile phone or send airtime and data top ups to phones of over 300 mobile operators across the world.

4. It’s the best way to quickly recharge your own phone or send credit to friends & family anywhere in the world.

5. Instantly recharge yours or a friends mobile phone. - Global Coverage!

6. Enroll in Auto Top-up to automatically add credit to your account. - Control how much, when and how often - every 7, 15 or 30 days. - Add as many Auto Top-ups as you need for family and friends.

7. Airtime recharges, top ups and mobile refills are not a hassle anymore. - Save Money. No hidden charges.

8. Add your family and friends to your app to conveniently recharge their phone. - Instant Delivery.

9. Mobile recharge is incredibly easy with our eTopUpOnline App.

10. You can also redeem your points to pay for a top-up transaction. - Set up a recurring topup for hassle-free periodic transactions. - Manage your account details and settings, for both web and app.

11. Global: Digicel, Flow, Lycamobile, Movistar, Telcel, Etisalat, Altice, Cubacel, BTC, Ethio Telecom, Ncell, Tigo, Lime, Vodafone, Orange, Airtel, MTN and many more! - Safe and Secure.

eTopUpOnline Customer Insights

1. No issues to date.Very good you can send to almost anywhere in the world so easily and the cost isn't even expensive very user friendly I strongly recommend this appEasy fast form of topping upUpdate: 12/2019 the ability to pay with rewards has been implemented and works just as the website.

2. Phone numbers and payment details are saved for convenience.The worst mistake I ever made was downloading this app!! Sent two top ups for the first time to 2 different phone numbers but only 1 received it.

3. It converts your Paypal or Debit/Credit Card to Load in all networks of Sun, Globe and Smart!! I do recommend this very much!! If you have cash in PayPal, it will not work unless you have a Card and that annoys me.

4. Now my service provider said they didn't receive any funds, hence my money is gone! I've always used apps and have never ever had this kind of situation.

5. Oh sorry I try to find my country but it nothing in the list, Gilbert Country or also as Tarawa Country, 686+ Code number please add our country for the next updateSelf explanatory.

6. Works great! Not sure if it exists, but it would be nice to pay using points that I have in my account.

7. Thank you.I was searching desperaterly for a top up app that realy worked and was cost efficient and came across eTopUponline.

8. I realy hope you continue the good service.This is a legit application.

9. Update: 12/2019 still have no way of using points to pay for top-up.

10. When I buy top-up it accumulates points, but those are not available to pay for future top-up as is available at webpage.

11. I also love to see the smiling star logo each time a transaction goes through successfully.

Steps to Troubleshoot & Fix eTopUpOnline Issues

1. Fix eTopUpOnline Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eTopUpOnline: Restarting the app will resolve most errors.
  2. Update the eTopUpOnline App. Here is how:
    1. On Android goto PlayStore » Search for "eTopUpOnline" » Open eTopUpOnline: Global Recharge » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eTopUpOnline » click "UPDATE".
  3. Clear eTopUpOnline: Global Recharge app cache: Clearing cached data will force your app to retrieve the latest data directly from eTopUpOnline servers.
    1. On Android, goto Settings » Apps » Select "eTopUpOnline: Global Recharge" » click Storage » click "Clear Cache".
  4. Check eTopUpOnline app permissions. If any of these permissions required to use your device's features are disenabled, eTopUpOnline might not work.
  5. Uninstall and reinstall eTopUpOnline. If nothing else has worked, completely uninstall eTopUpOnline then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eTopUpOnline not working


2. Fix eTopUpOnline Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eTopUpOnline be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eTopUpOnline not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eTopUpOnline may not be able to connect to the Internet when running in the background.

Reported Issues