Published by TeleMessage on Dec 3, 2023

Report an issue with TeleMessage Android Archiver.
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Why should I report an Issue with TeleMessage Android Archiver?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TeleMessage to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TeleMessage Android Archiver

1. The company administrator can also configure that the Mobile Messages will be forwarded to the organisation’s central archive or data storage of choice. *Users must be managed under an organisation’s administrator, and have a TeleMessage user account in order to run the TeleMessage Archiver for Android App.

2. TeleMessage integrates with leading email archiving vendors, so you can store mobile text messages in the same archive where you store employee’s email and documents.

3. The TeleMessage Mobile Archive solution allows companies to archive mobile messages of their employees for corporate governance, regulatory and legal requirements.

4. Once installed, and activated, the TeleMessage Archiver silently works in the background, archiving SMS & MMS messages as well as Calls to the TeleMessage Archive servers or your email archiving vendor of choice.

5. These regulations require the archiving of messages created using the variety of electronic messaging platforms available today, including texts messages, encrypted communications, direct messages on social media platforms, email, or other types of electronic messaging systems of accounts.

6. The TeleMessage Archiver for Android allows organisations to easily archive their employees’ text messages.

7. Companies can maintain compliance, mitigate risk, monitor, track & archive mobile text messages.

8. TeleMessage offers different means to archive SMS, MMS, Calls and Mobile Messages.

9. Our messaging solution portfolio includes mobile & text message archiving, secure text messaging for businesses, and high-volume text messaging services powered by our API cloud platform.

10. Furthermore, for organisations in heavily regulated industries, archiving text messages is absolutely essential. · Energy: Federal Energy Regulatory Commission (FERC) Order No. 717.

11. Our innovative messaging software has been successfully deployed and used by thousands of enterprises, trusted by dozens of telecom operators, reaches hundreds of millions of users and powers billions of messages through customers’ networks.

TeleMessage Android Archiver Customer Insights

1. Stop wasting people's time and put your products on an appropriate platform.Shouldn't have to register to use.

2. Don't advertise like it's meant for everyone if it's only used for companies.

Steps to Troubleshoot & Fix TeleMessage Android Archiver Issues

1. Fix TeleMessage Android Archiver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TeleMessage Android Archiver: Restarting the app will resolve most errors.
  2. Update the TeleMessage Android Archiver App. Here is how:
    1. On Android goto PlayStore » Search for "TeleMessage Android Archiver" » Open TeleMessage Android Archiver » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TeleMessage Android Archiver » click "UPDATE".
  3. Clear TeleMessage Android Archiver app cache: Clearing cached data will force your app to retrieve the latest data directly from TeleMessage Android Archiver servers.
    1. On Android, goto Settings » Apps » Select "TeleMessage Android Archiver" » click Storage » click "Clear Cache".
  4. Check TeleMessage Android Archiver app permissions. If any of these permissions required to use your device's features are disenabled, TeleMessage Android Archiver might not work.
  5. Uninstall and reinstall TeleMessage Android Archiver. If nothing else has worked, completely uninstall TeleMessage Android Archiver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TeleMessage Android Archiver not working


2. Fix TeleMessage Android Archiver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TeleMessage Android Archiver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TeleMessage Android Archiver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TeleMessage Android Archiver may not be able to connect to the Internet when running in the background.

Reported Issues