Published by McClatchy on Jul 16, 2024

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Why should I report an Issue with The Sun News - Myrtle Beach SC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of McClatchy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Sun News Customer Insights

1. Very good on the go..👍😊A Great local news paper that just reports the facts, Wonderful for publishing!I appreciate being notified on current events and updated on pass onesterrible but every now then you have something I can't find elsewhere so I have to subscribeI'm a paid subscriber but I'm still getting ads....Is there a way to turn them off?priceless.

2. Thank you!Love getting my local news on my phone this way you don't have to rush home in time to watch it.

3. Consistently crashes if launched while connected to VPN with error "The app encountered a problem while trying to retrieve information from the server".When I downloaded I could read the stories.

4. Now all of a sudden every time I click on one it covers the story saying I must subscribe to read it.

5. I usually download the entire publication's PDF and then read off-line, to avoid the app's buggy behavior and annoying ads.

6. Love that it's local and it's where I get all my news.

7. Forget it!! UninstalledThe glitches from my prior experience have been fixed.

8. Business section is usually included only in the PDF's "Extra" section.

9. I might cancel my subscription.Decent app when it works.

10. I really love this app.

11. Poor app.

Steps to Troubleshoot & Fix The Sun News Issues

1. Fix The Sun News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Sun News: Restarting the app will resolve most errors.
  2. Update the The Sun News App. Here is how:
    1. On Android goto PlayStore » Search for "The Sun News" » Open The Sun News - Myrtle Beach SC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Sun News » click "UPDATE".
  3. Clear The Sun News - Myrtle Beach SC app cache: Clearing cached data will force your app to retrieve the latest data directly from The Sun News servers.
    1. On Android, goto Settings » Apps » Select "The Sun News - Myrtle Beach SC" » click Storage » click "Clear Cache".
  4. Check The Sun News app permissions. If any of these permissions required to use your device's features are disenabled, The Sun News might not work.
  5. Uninstall and reinstall The Sun News. If nothing else has worked, completely uninstall The Sun News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Sun News not working


2. Fix The Sun News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Sun News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Sun News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Sun News may not be able to connect to the Internet when running in the background.

Reported Issues