Contact Palm Beach Post eNewspaper Customer Service

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1. Not!!!! When I try to read my e-edition, it is fine for a few minutes then it disappears! Can't find certain sections of the paper when I look for it! Trying to call customer service is a joke! I have subscribed to the Post for 50 years, back when I got the paper delivered every day, sorry those days are gone forever.

2. It used to be very unstable on my Android tablet, but now I can scroll, change font sizes, rotate and, most importantly, I can turn off the display or let it timeout and come back to the same page I left - no slow reloads, no reset to page A-1.

3. It was much worse before.Totally unusable on a tablet, crashes every few minutes, changes pages at rrandom times, will not scroll or resize without freezing up requiring a hard restart.

4. One must constantly scroll and zoom to read them.WORST APP EVER & C.S. experience with the Palm Beach Post is the worst.

5. I've complained about this the Palm Beach Post tech support, Gannett tech support, and even the PBP editors for probably 2 years or more about this.

6. For example, if your emailing to yourself for future reference, you'll just see a big stack of emails with the subject line "Palm Beach Post".

7. Jumps from section to section,loads half pages or loads excruciatingly slowly with an otherwise fine,high speed dsl/ wifi network.

8. Should have had a fallback model.I'd give it four or five stars, but neither the app or the HTML version will transfer the title of the article when you want to share it via emal.

9. March 24... I go to open the app then start the zoom in on the page and everything disappears and goes back to where I have to open the app again.

10. The biggest problem is if the tablet is put to sleep, the app frequently freezes on awakening, requiring a forced stop and restart.

11. Tues , March 31, still 👎I thought that by unsubscribing and then subscribing over again and paying for a whole year, I would have better service.

1. Fix Palm Beach Post eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Palm Beach Post eNewspaper: Restarting the app will resolve most errors.
2. Update the Palm Beach Post eNewspaper App. Here is how:
   1. On Android goto PlayStore » Search for "Palm Beach Post eNewspaper" » Open Palm Beach Post eNewspaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Palm Beach Post eNewspaper » click "UPDATE".
3. Clear Palm Beach Post eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Palm Beach Post eNewspaper servers.
   1. On Android, goto Settings » Apps » Select "Palm Beach Post eNewspaper" » click Storage » click "Clear Cache".
4. Check Palm Beach Post eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Palm Beach Post eNewspaper might not work.
5. Uninstall and reinstall Palm Beach Post eNewspaper. If nothing else has worked, completely uninstall Palm Beach Post eNewspaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Palm Beach Post eNewspaper not working

2. Fix Palm Beach Post eNewspaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Palm Beach Post eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Palm Beach Post eNewspaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Palm Beach Post eNewspaper may not be able to connect to the Internet when running in the background.