Contact Chicago Sun-Times Customer Service

Why should I report an Issue with Chicago Sun-Times?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sun-Times Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Stay informed on impactful investigations, sports, politics and daily stories that matter to the working men and women of Chicago — from neighborhood crime and city corruption, from schools to transportation, from City Hall to Springfield to Washington D. C.

2. Get the latest Chicago news, weather, traffic, and sports scores straight from the Chicago Sun-Times' multimedia newsroom.

3. Follow your favorite sports teams with the city’s most informed beat reporters and insightful columnists.

4. Start your morning with hourly and daily weather forecasts and radar, plus check the traffic before walking out the door.

5. Receive push notifications to keep you in the loop on breaking news and sports.

6. Read the sharpest opinions and editorials speaking truth​-​to​-​power, shining the spotlight on issues that affect your life.

7. Plan your evenings and weekends with entertainment reviews and movie times.

1. Dark mode please.Content is good and it's fairly easy to use, but there's no way to give feedback inside the app that I can see, to open newsletters you have to open a web browser rather than being able to see it in the app itself, and there's no way to remove ads even when you're a subscriber.

2. No sign-in option to get rid of cheap ads for subscribers, no meaningful feed for top stories across categories (save the limited "front page" section, which I believe is curated, not informed by user data).... This is just amateur.

3. If these were all changed I'd give it 5 starsThere is a lot of functionally missing in this app including a search function, an "open with app" option for browsers, account management, and e-paper requires a separate app.

4. When I go back to the app to find the article manually, there's no search option, so anything that wasn't published in the last 24 hours is practically inaccessible, unless you scroll for hours.

5. I'd prefer a mode more akin to a traditional news feed with articles listed in editorial order.

6. It can't seem to hold a connection for much over 30 seconds after calling up another app(Android is supposed to allow multitasking) - it goes out to lunch! .... Downgraded from two stars to one.

7. Using the app Using a browser to view this content defeats purpose of having the app.This is pitiful for a successful newspaper.

8. I guess Chicago really is a 1 paper town.This review would be five stars if it were only about the features.

9. Searched EXACT article title on website, got 145819 incorrect results.

10. The desktop version is way more useful.This app doesn't work 90% of the time (android Samsung phone).

11. I've been a long-time NYTimes subscriber, and recently subscribed to both Sun Times and the Chicago Tribune.

1. Fix Chicago Sun-Times Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chicago Sun-Times: Restarting the app will resolve most errors.
2. Update the Chicago Sun-Times App. Here is how:
   1. On Android goto PlayStore » Search for "Chicago Sun-Times" » Open Chicago Sun-Times » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chicago Sun-Times » click "UPDATE".
3. Clear Chicago Sun-Times app cache: Clearing cached data will force your app to retrieve the latest data directly from Chicago Sun-Times servers.
   1. On Android, goto Settings » Apps » Select "Chicago Sun-Times" » click Storage » click "Clear Cache".
4. Check Chicago Sun-Times app permissions. If any of these permissions required to use your device's features are disenabled, Chicago Sun-Times might not work.
5. Uninstall and reinstall Chicago Sun-Times. If nothing else has worked, completely uninstall Chicago Sun-Times then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chicago Sun-Times not working

2. Fix Chicago Sun-Times Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chicago Sun-Times be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chicago Sun-Times not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chicago Sun-Times may not be able to connect to the Internet when running in the background.