Published by ABC Digital on Oct 25, 2024

Report an issue with ABC7 Chicago.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ABC7 Chicago?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ABC Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ABC7 Chicago

1. Watch Eyewitness News live and get breaking news alerts with the ABC7 Chicago app.

2. Stay updated with the latest local and national news and the AccuWeather forecast, Get more live video than ever before with the 24/7 live stream. - Looking for videos that aired in a newscast or entire newscasts you might have missed? - Browse news by topic, including I-Team, Safety Tracker, Politics and more!

ABC7 Chicago Customer Insights

1. The other problem I frequently experience is the live Doppler radar images of precipitation not appearing on the maps at all.Having video, along with the written article, enables me to get the background of a story; the side notes.

2. When the live news comes on, it plays five seconds pauses ten seconds and after a few rounds goes back to play screan and you have to start over with commercials.

3. In My News, every time you go back to the article list it jumps to the top of the list, instead of staying at the article you just read.

4. Now getting notifications constantly and if you click any when you have the app open in the background, it goes to the last article you had open and then good luck finding the article you wanted to see.

5. A friend asked if I saw the news and hour ago and I said no, I'm still trying to get thru the first news story.

6. Stories are still poorly written and full of typos.The app freezes constantly, but plays several minutes of commercials.

7. I'm going to see if I can find one that is not as intrusive as ABC7 but Chicago news and weather app.

8. Then you have to search and a lot of times that article is not able to be found.I primarily use this app to stay updated on the weather.

9. Some upgrade.Banners hide a lot of the viewable story on my phoneI have this app a couple of times before and I never could remember why I uninstalled started.

10. Used to be able to watch TV news before this upgrade.

11. Downloaded during the riots since you couldnt watch the live helicopter on the website for some reason.

Steps to Troubleshoot & Fix ABC7 Chicago Issues

1. Fix ABC7 Chicago Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ABC7 Chicago: Restarting the app will resolve most errors.
  2. Update the ABC7 Chicago App. Here is how:
    1. On Android goto PlayStore » Search for "ABC7 Chicago" » Open ABC7 Chicago » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ABC7 Chicago » click "UPDATE".
  3. Clear ABC7 Chicago app cache: Clearing cached data will force your app to retrieve the latest data directly from ABC7 Chicago servers.
    1. On Android, goto Settings » Apps » Select "ABC7 Chicago" » click Storage » click "Clear Cache".
  4. Check ABC7 Chicago app permissions. If any of these permissions required to use your device's features are disenabled, ABC7 Chicago might not work.
  5. Uninstall and reinstall ABC7 Chicago. If nothing else has worked, completely uninstall ABC7 Chicago then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ABC7 Chicago not working


2. Fix ABC7 Chicago Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ABC7 Chicago be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ABC7 Chicago not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ABC7 Chicago may not be able to connect to the Internet when running in the background.

Reported Issues