Contact The Denver Post Customer Service

Why chat with our AI The Denver Post Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of The Denver Post.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Also, the app is just clunky! When clicking on an article (from a notification that I'm about to disable), it reauthenticates every time, causing a severe pause in the display.Constant notifications about Denver sports teams.

2. Also, gives you partial headline in notification, then when expanding the notification, unlike other news apps that give you the complete headline, it shows you the leading photo, often useless for providing data.Headline notifications don't link to the stories that go with the headlines.

3. I want to support local journalism but your app makes it hard to want to continue.This app does not function well if you adjust font display settings universally in your Android phone to use bold text.

4. I got this subscription in order to support local news, but the app just isn't functional enough to be usable.There is no way to customize notifications in the app (of course you can in Android settings, though).

5. No way to turn off! Actually, constant notifications about the damnest things... PLEASE make a setting to stop notifications! Also, no way to search for an article found in the print edition so it can be sent to a friend.

6. I'll NOT be renewing my subscription at the end of it's current term.Paragraphs cut out after a certain number of characters so articles are incomplete to the point of being unreadable at times.

7. Makes app pointless.The app does not show full articles, requiring me to visit the web page.

8. Every 2-3 weeks I get booted off, even though I have an ANNUAL print subscription! So annoying!!!11/20-- Still annoying to be required to sign in again about every 2-3 weeks.

9. Does not appear to be a way to disable push notifications or the pop up ads when trying to read a story.

10. OBNOXIOUS!It was an OK website to access the Denver Post, for me the local sports team.

11. i dont understand why your app is called "The Denver Post" and not just "Denver Post" i sort my apps alphabetically so the app gets sorted with the t's.

1. Fix The Denver Post Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Denver Post: Restarting the app will resolve most errors.
2. Update the The Denver Post App. Here is how:
   1. On Android goto PlayStore » Search for "The Denver Post" » Open The Denver Post » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Denver Post » click "UPDATE".
3. Clear The Denver Post app cache: Clearing cached data will force your app to retrieve the latest data directly from The Denver Post servers.
   1. On Android, goto Settings » Apps » Select "The Denver Post" » click Storage » click "Clear Cache".
4. Check The Denver Post app permissions. If any of these permissions required to use your device's features are disenabled, The Denver Post might not work.
5. Uninstall and reinstall The Denver Post. If nothing else has worked, completely uninstall The Denver Post then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Denver Post not working

2. Fix The Denver Post Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Denver Post be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Denver Post not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Denver Post may not be able to connect to the Internet when running in the background.