Contact The Philadelphia Inquirer Customer Service

Why should I report an Issue with The Philadelphia Inquirer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Philadelphia Media Network (Digital) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. BUT, the method for emailing yourself an article is wildly erratic! Most of the time, there is no way for me get the URL of an article to keep... HELP! Android 8.1 phone, Firefox browser.Latest update brought ads on the sides, making viewable screen 25% smaller while also making text blurry when zoomed in to a readable size.

2. Next is the frequent opening full webpages within the app instead of just the article content, but that has a tradeoff: won't use phone's dark mode, and I can't easily resize text, but the whole article loads, and I don't have to click around randomly without hitting an ad to get the next paragraph.Decent app.

3. Clicking a notification results in the app opening with an article not found.How does this app NOT work? Let me count the ways.

4. The worst is its progressive loading of content: it looks like an article just ends out of nowhere until you tap around in the blank space.

5. The ads and photos load fine, but the text doesn't load until I press randomly near where the text should be.

6. ¿Por Espanol? Si.Articles are great, the main issue is that I can't always read them.

7. The side ads are a travesty, as this isn't a free subscription.This app stopped working two days ago for my Motorola phone.

8. They open the app but the article is not found.

9. Links to videos usually work, and then you're putting up with ads before the linked video starts.

10. And the best part, if you like to read your local news in Spanish, they have you covered.

11. We will cancel our paper subscription soon if this is not fixed ASAP.

1. Fix The Philadelphia Inquirer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Philadelphia Inquirer: Restarting the app will resolve most errors.
2. Update the The Philadelphia Inquirer App. Here is how:
   1. On Android goto PlayStore » Search for "The Philadelphia Inquirer" » Open The Philadelphia Inquirer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Philadelphia Inquirer » click "UPDATE".
3. Clear The Philadelphia Inquirer app cache: Clearing cached data will force your app to retrieve the latest data directly from The Philadelphia Inquirer servers.
   1. On Android, goto Settings » Apps » Select "The Philadelphia Inquirer" » click Storage » click "Clear Cache".
4. Check The Philadelphia Inquirer app permissions. If any of these permissions required to use your device's features are disenabled, The Philadelphia Inquirer might not work.
5. Uninstall and reinstall The Philadelphia Inquirer. If nothing else has worked, completely uninstall The Philadelphia Inquirer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Philadelphia Inquirer not working

2. Fix The Philadelphia Inquirer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Philadelphia Inquirer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Philadelphia Inquirer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Philadelphia Inquirer may not be able to connect to the Internet when running in the background.