Contact Inshorts Customer Service

Why should I report an Issue with Inshorts - News in 60 words?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Inshorts to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Device Information: The app needs the Device ID to identify and solve technical issues. • Looking for a particular short, or shorts related to a past/ongoing topic? ◉ My Feed – A feed of latest stories, videos and other content personalised only for you!

2. Inshorts is a news app that selects latest and best news from multiple national and international sources and summarises them to present in a short and crisp 60 words or less format, personalized for you, in both, English or Hindi.

3. It doesn’t matter if you’re looking for Bollywood stories, BCCI news, science talk or political news - Inshorts brings all of the day’s news together in one beautifully simple, elegantly quick interface.

4. Inshorts is the fastest way for you to stay updated with current affairs to get ahead and prepare for competitive exams like UPSC, CAT, XAT and other central and state government job exams.

5. Your privacy is critical for us and the app never uses photos, videos and other media files, make calls, send messages or save and/or distribute device information.

6. Get updated with the latest news and current affairs in a jiffy!

7. All summarised stories contain only headlines and facts, no opinions, to help you stay informed of the current affairs.

8. Photos/Media Files: The app needs access to the device's storage to save the representational images, so that you have a good experience even without internet connectivity.

9. Whether it’s the latest government policies or shakeups in bollywood, we get them covered and delivered super fast!

10. This is also needed to send the image along with the text when you share a short.

11. Inshorts requires the following permissions.

1. However there are many improvements to be made such as providing the user with all news articles at once and giving him the choice about what he wants to read instead of swiping News cards and reading what appears.

2. Thirdly, it should not show news which have been already read when I open the app later and only new articles should be shown.It happens to be my goto app for news.

3. I m giving 1 star now as this apps is showing already read news at top always for couple of days now.

4. I will update my review and give better rating once the issue is fixed.I have been using this News App since it was released.

5. Gives good news and content is precise and to what the user wants to read.

6. It has followed a pattern which just needs content with crazy headlines to pull in more readers than the authenticity of presentation and prioritisation of the important news.

7. However, once I swipe up for next news my media volume becomes zero and my paused music doesn't resume automatically (which is unusual for any app).

8. I like the information cards that appears in between while reading news.

9. I hope it will soon get fixed..Stop giving me celebrity news even when I've tried disabling it.

10. Very concise news with links for additional reading.

11. But with latest update the app is just mixed up into something where there is no way to know which news i have read which i didn't.

1. Fix Inshorts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Inshorts: Restarting the app will resolve most errors.
2. Update the Inshorts App. Here is how:
   1. On Android goto PlayStore » Search for "Inshorts" » Open Inshorts - News in 60 words » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inshorts » click "UPDATE".
3. Clear Inshorts - News in 60 words app cache: Clearing cached data will force your app to retrieve the latest data directly from Inshorts servers.
   1. On Android, goto Settings » Apps » Select "Inshorts - News in 60 words" » click Storage » click "Clear Cache".
4. Check Inshorts app permissions. If any of these permissions required to use your device's features are disenabled, Inshorts might not work.
5. Uninstall and reinstall Inshorts. If nothing else has worked, completely uninstall Inshorts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Inshorts not working

2. Fix Inshorts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Inshorts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Inshorts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Inshorts may not be able to connect to the Internet when running in the background.