Published by Australian Broadcasting Corporation on Oct 25, 2024

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About ABC NEWS

1. News from Australia’s most trusted news source ABC NEWS.

ABC NEWS Customer Insights

1. news apps to keep up with the Australian news as I live in Canada but have visited Australia twice in the last 8 years.Recently when I lock the screen the story goes back to the top and I have to scroll down to where I was up to.

2. One thing to improve on, can you keep the spot where I was reading up to before the screen turns off? Right now it just resets back to the top of the article.No I don't want to enable notifications, yet every single story has the banner begging for them to be enabled, it's really annoying, will uninstall if it doesn't go away.

3. Instead of providing actual breaking news, this taxpayer funded "news app" prioritises unsolicited opinion and virtue signalling articles without exception.

4. Also I miss out on many headline news stories that are on ABC's tv news including ones that may be dominating the tv headlines over a number of days.

5. Try to integrate the two a bit more and push longer interest stories further down the list.When you navigate away from the app when reading an article from the widget, it disappears and you have to find the article and place you were up to again.

6. So much quicker to get to compared to using the iView app.My go to for news on my phone.

7. Now please add true picture in picture support so I can watch videos while using other apps.Bring the live TV stream back! Was one of the best features in this app.

8. Can't multitask while reading the news...The app does what it needs to.

9. Just saying.A news app that isn't about actual news anymore.

10. No one cares that much about news other than Journalists and Politicians.

11. Instead of employing clarity and comprehension for headlines, click-bait, bias and misleading sensationalism is being entrenched into ABC's culture.

Steps to Troubleshoot & Fix ABC NEWS Issues

1. Fix ABC NEWS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ABC NEWS: Restarting the app will resolve most errors.
  2. Update the ABC NEWS App. Here is how:
    1. On Android goto PlayStore » Search for "ABC NEWS" » Open ABC NEWS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ABC NEWS » click "UPDATE".
  3. Clear ABC NEWS app cache: Clearing cached data will force your app to retrieve the latest data directly from ABC NEWS servers.
    1. On Android, goto Settings » Apps » Select "ABC NEWS" » click Storage » click "Clear Cache".
  4. Check ABC NEWS app permissions. If any of these permissions required to use your device's features are disenabled, ABC NEWS might not work.
  5. Uninstall and reinstall ABC NEWS. If nothing else has worked, completely uninstall ABC NEWS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ABC NEWS not working


2. Fix ABC NEWS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ABC NEWS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ABC NEWS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ABC NEWS may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • AM NO LONGER INTERESTED

    — by Sylvia Abraham 2 years ago

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