Contact Sun Sentinel Customer Service

Why should I report an Issue with Sun Sentinel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tribune Publishing Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. -_-Local news no longer works and since it is only reason I subscribed I will deleting and cancelling.The app was fine, however over the last couple of weeks, when we need information the most due to the pandemic, the app keeps blocking me.

2. This is absolutely inexcusable during a time when we need information more than we ever have.Won't let me read the stories although I have an active digital subscription.

3. And last but not least, thank you for your staff working diligently to keep us informed.I paid for a monthly subscription and this app will not recognize the fact that I paid for a subscription.

4. I tried updating my subscription, but that did not work I also tried contacting the Sun Sentinel and they stated they couldn't find my subscription so I just cancelled it.

5. The other problem is that when I tried to email the developer with the contact information given here, I had the email returned because it says it's the wrong email address.

6. Update now they won't let me even log even though I'm a paid subscriber, ridiculous!I have a paid subscription and keeps asking to login to subscribe.

7. Every time I open the app to read the news the app states that I read my quota of free stories for the month.

8. It continually tells me I need a digital subscription.

9. I keep getting an error message that they're not compatible with Google and that I need to contact the developer.

10. I'm cancelling.I love the articles from Sun Sentinel, but I cannot access them when they are posted in Facebook.

11. Customer Service solution was to read it on a web browser - doesn't solve the issue with the app!This app is pretty awful.

1. Fix Sun Sentinel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sun Sentinel: Restarting the app will resolve most errors.
2. Update the Sun Sentinel App. Here is how:
   1. On Android goto PlayStore » Search for "Sun Sentinel" » Open Sun Sentinel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sun Sentinel » click "UPDATE".
3. Clear Sun Sentinel app cache: Clearing cached data will force your app to retrieve the latest data directly from Sun Sentinel servers.
   1. On Android, goto Settings » Apps » Select "Sun Sentinel" » click Storage » click "Clear Cache".
4. Check Sun Sentinel app permissions. If any of these permissions required to use your device's features are disenabled, Sun Sentinel might not work.
5. Uninstall and reinstall Sun Sentinel. If nothing else has worked, completely uninstall Sun Sentinel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sun Sentinel not working

2. Fix Sun Sentinel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sun Sentinel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sun Sentinel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sun Sentinel may not be able to connect to the Internet when running in the background.