Contact The State Journal-Register Customer Service

Why should I report an Issue with The State Journal-Register?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GateHouse Media, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Help desk there helpless.please fix the bug...constantly being logged out......2 months later the problem persists still having to reinstall every few days...please fix the issue..pleasehaven't fixed the bug yet.

2. Hence, my rating of "3"I love reading cause its educational and it teaches me of new words to learn about.I am a subscriber that cannot login and am unable to turn off adds.

3. Sounds like the left hand and right hand aren't working together and the e-subsriber is left out in the cold.Drops my logon requiring me to uninstall/reinstall.

4. Tech seems aware of problem, but after 2 months, can't seem to fix it.

5. Have to reinstall every 5 articles, even though I'm a subscriber already.

6. Tech support knows of the problem, but cannot fix it.

7. Reporting is good to excellent but circulation and customer service is poor to non-existent.

8. When I call, they tell me to uninstall and reinstall.

9. CS says a new account management system was brought up, but not all accounts were transferred.

10. I only keep it so that I dont have read the hard copy every day, even though we take the paper.

11. Bummer.After looking at like 4 articles, I can't read anymore.

1. Fix The State Journal-Register Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The State Journal-Register: Restarting the app will resolve most errors.
2. Update the The State Journal-Register App. Here is how:
   1. On Android goto PlayStore » Search for "The State Journal-Register" » Open The State Journal-Register » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The State Journal-Register » click "UPDATE".
3. Clear The State Journal-Register app cache: Clearing cached data will force your app to retrieve the latest data directly from The State Journal-Register servers.
   1. On Android, goto Settings » Apps » Select "The State Journal-Register" » click Storage » click "Clear Cache".
4. Check The State Journal-Register app permissions. If any of these permissions required to use your device's features are disenabled, The State Journal-Register might not work.
5. Uninstall and reinstall The State Journal-Register. If nothing else has worked, completely uninstall The State Journal-Register then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The State Journal-Register not working

2. Fix The State Journal-Register Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The State Journal-Register be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The State Journal-Register not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The State Journal-Register may not be able to connect to the Internet when running in the background.