Published by TeamViewer on Jun 19, 2024

Report an issue with TeamViewer Meeting.
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Why should I report an Issue with TeamViewer Meeting?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TeamViewer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TeamViewer Meeting

1. TeamViewer Meeting keeps you connected to your contacts and teams through secure videoconferencing and VoIP calls, instant chat, screen sharing, and more across devices and platforms — anywhere you meet.

2. Download the free mobile app and get started today! Free for up to 5 people.

TeamViewer Meeting Customer Insights

1. Not able to on the mic many times during video call.. Logout automatically while using the app.. Not able to pick up the call many times as well.. There is a huge space of improvements and lots of improvements..!!!!It suddenly came in my mind to use the share screen feature when the regular TeamViewer seems always failed to connect between accounts in android.So I used this TV meeting for watching movies with my girlfriend in different country,the connection is smooth,user voice in speaker also good,no time limit streaming the meeting,normally I used around 90-120min.But why the participant can't hear the movie sound play from the host device (even in max volume too)!?Easy to use and convenient.

2. The screen share feature does not turn off even if we're using any banking application.Be aware guys...a scammer tried to scam me through this app... It was very new to me so I almost got scammed but at the end my brain clicked and I immediately uninstalled the app.

3. Meeting participants hated it, asked for Zoom next time.Overall i love the high latency on videocall and screensharing.

4. I joined the meeting with two devices and the audio only worked on the iPad not the android.Not ready for prime time.

5. I loved it as an alternative Zoom for screen sharing and watching movies with friends during the quarantine.

6. I tested this by starting a meeting on my PC and sharing the screen with a video.

7. My most annoying experience is with the chatting user interface, it has a really rigid design also the unmovable screen when doing a videocall.

8. I am waiting for the change, else i will be the loyal user.The app is not upto mark.. Required to be signed in every time which takes around 20-30 sec.

9. The app can not start camera ... not even on my PC, where Zoom works flawlessly... loved TV untill they started ripping people off.

10. convenient to join meeting without signing up.

11. By far, this had the highest quality and least lag for video sharing.

Steps to Troubleshoot & Fix TeamViewer Meeting Issues

1. Fix TeamViewer Meeting Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TeamViewer Meeting: Restarting the app will resolve most errors.
  2. Update the TeamViewer Meeting App. Here is how:
    1. On Android goto PlayStore » Search for "TeamViewer Meeting" » Open TeamViewer Meeting » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TeamViewer Meeting » click "UPDATE".
  3. Clear TeamViewer Meeting app cache: Clearing cached data will force your app to retrieve the latest data directly from TeamViewer Meeting servers.
    1. On Android, goto Settings » Apps » Select "TeamViewer Meeting" » click Storage » click "Clear Cache".
  4. Check TeamViewer Meeting app permissions. If any of these permissions required to use your device's features are disenabled, TeamViewer Meeting might not work.
  5. Uninstall and reinstall TeamViewer Meeting. If nothing else has worked, completely uninstall TeamViewer Meeting then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TeamViewer Meeting not working


2. Fix TeamViewer Meeting Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TeamViewer Meeting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TeamViewer Meeting not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TeamViewer Meeting may not be able to connect to the Internet when running in the background.

Reported Issues