Contact TeamViewer Assist AR (Pilot) Customer Service

Why should I report an Issue with TeamViewer Assist AR (Pilot)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TeamViewer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. TeamViewer Assist AR (powered by ARCore) provides easy, fast, and secure remote assistance to identify and solve problems in the real world.

2. Use this app to receive remote assistance for all kinds of equipment, machinery, and infrastructure issues. • Simplify troubleshooting and improve productivity by showing the problem instead of just telling about it.

3. TeamViewer Assist AR is the #1 choice for visual and remote guidance of field service technicians. *You can use the app even if you do not allow the optional permissions.

4. Please use in-app settings to disable the access.

1. Yet the normal screen control version worked fine.First, thank you for imagining, then taking action to create this app! Once the issue with the app freezing up is fixed, this will be an incredible app for troubleshoot an number of issues! As soon as the issues with freezing up are fixed, I will give 5 stars - because I freaking love the idea of this app & how much this has and will eliminate confusion & communication breakdown! Great app otherwise! 👏I used this app to communicate with a technician from our supplier.

2. It saved a lot of time and headachesGood idea but 1) some calls give just a blank screen on the PC end 2) ALL calls fail to display arrows on either the Android or PC side 3) are comments supposed to be shared? They don't appear for the other person 4) TeamViewer crashed on PC during calls.

3. I can't count the number if times I've wanted to explain something over the phone (or even on a video call) and just didn't have the tools to make it work - very frustrating.This app is a great idea.

4. There doesn't seem to be a way to use this between two phones, but that would be very useful if I was out on a service call and needed to help another customer while all I had available is my cell phone.This is a brilliant idea for a support app.

5. I cannot even recommend this app to some of the clients I do remote trouble shooting with because if I can't get this to work on my phone how can I possibly promote this to my end users? Now the computer app? Yeah, I can connect to stuff all day long.

6. However, the mobile app for Android never connects to a session, even after rebooting phone, clearing the apps cache and data, and reinstalling the app.

7. Once connected, the display on my phone stayed the same (showing splash screen with Device ID) and a blank screen on my PC.

8. I think this is a great idea but it still needs work.

9. I find it difficult to make arrows the size I want or to change their angle, I also can't always draw where I want to.. With better control I could see this being a very useful tool.

10. Thanks anywaysWhy can't this app include all in one so that you don't need to install quick support and other apps in order to get things with.

11. Unfortunately connecting to a device is problematic, I was unable to connect from PC (connection failed error)--for 10 tries before a connection went through.

1. Fix TeamViewer Assist AR (Pilot) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TeamViewer Assist AR (Pilot): Restarting the app will resolve most errors.
2. Update the TeamViewer Assist AR (Pilot) App. Here is how:
   1. On Android goto PlayStore » Search for "TeamViewer Assist AR (Pilot)" » Open TeamViewer Assist AR (Pilot) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TeamViewer Assist AR (Pilot) » click "UPDATE".
3. Clear TeamViewer Assist AR (Pilot) app cache: Clearing cached data will force your app to retrieve the latest data directly from TeamViewer Assist AR (Pilot) servers.
   1. On Android, goto Settings » Apps » Select "TeamViewer Assist AR (Pilot)" » click Storage » click "Clear Cache".
4. Check TeamViewer Assist AR (Pilot) app permissions. If any of these permissions required to use your device's features are disenabled, TeamViewer Assist AR (Pilot) might not work.
5. Uninstall and reinstall TeamViewer Assist AR (Pilot). If nothing else has worked, completely uninstall TeamViewer Assist AR (Pilot) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TeamViewer Assist AR (Pilot) not working

2. Fix TeamViewer Assist AR (Pilot) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TeamViewer Assist AR (Pilot) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TeamViewer Assist AR (Pilot) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TeamViewer Assist AR (Pilot) may not be able to connect to the Internet when running in the background.