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1. Dear admin... This feature is not avilable for vivo v9.... It would be better if you can provide us an add on which supports this device... Rest is all good... Thanksnot working on OPPO phones.

1. Fix Add-On Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Add-On: Restarting the app will resolve most errors.
2. Update the Add-On App. Here is how:
   1. On Android goto PlayStore » Search for "Add-On" » Open Add-On: Allview » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Add-On » click "UPDATE".
3. Clear Add-On: Allview app cache: Clearing cached data will force your app to retrieve the latest data directly from Add-On servers.
   1. On Android, goto Settings » Apps » Select "Add-On: Allview" » click Storage » click "Clear Cache".
4. Check Add-On app permissions. If any of these permissions required to use your device's features are disenabled, Add-On might not work.
5. Uninstall and reinstall Add-On. If nothing else has worked, completely uninstall Add-On then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Add-On not working

2. Fix Add-On Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Add-On be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Add-On not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Add-On may not be able to connect to the Internet when running in the background.