Contact symplr Access Customer Service

Why should I report an Issue with symplr Access?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of symplr to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Symplr is an industry leader in compliance and credentialing Software as a Service (SaaS) solutions that help healthcare organizations mitigate risk and ensure compliance.

2. While on-site, use the app to check in, view your appointments, display a virtual badge with your profile photo & appointment details, and check out.

3. While on-site, a virtual badge will display that includes the vendor profile photo in addition to appointment details.

4. For hospital administrators, the symplr mobile app improves your vendor management process with a rep on-site dashboard and rep look-up function.

5. Manage your symplr account and get quick access to facilities with our mobile app.

6. Track your credentials on the go: you can easily see the status of your credentials and view detailed credential descriptions.

7. Send your comments and feedback to our Product Developers: feedback@symplr.

8. We have a single mission: to make healthcare compliance and credentialing orders of magnitude simpler for all constituents of the healthcare community.

1. I see others are now having problemsThis says it's been installed on my phone but it doesn't give me an open option, very frustrated.

2. Every single function causes this app to crash on my Samsung S9 Note.For some reason It doesn't show my text entries when typing user name and PW.

3. Please fix this.Easy to use and great phone support for the rep.For some reason it won't let me log in, it freezes on the log in screenNeeds a lot of improvement on user interfaceSux.

4. Glad I keep paying my dues to this company.Says its installed on my phone but it's nowhere to be found.

5. I have accounts that require appointments are set up for visits, and not being able to use app is a HUGE inconvenience.

6. Did a search on my phone for it and still no luck.This is literally the worst app I have ever used.

7. Are you going to fix this issue anytime soon or...?After they did the update in July it won't let me log on.

8. I have called and emailed but they saying no issues.

9. Same problem as others.

10. Google searched it and it brings me here.

11. Tried to uninstall and reinstall.

1. Fix symplr Access Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart symplr Access: Restarting the app will resolve most errors.
2. Update the symplr Access App. Here is how:
   1. On Android goto PlayStore » Search for "symplr Access" » Open symplr Access » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for symplr Access » click "UPDATE".
3. Clear symplr Access app cache: Clearing cached data will force your app to retrieve the latest data directly from symplr Access servers.
   1. On Android, goto Settings » Apps » Select "symplr Access" » click Storage » click "Clear Cache".
4. Check symplr Access app permissions. If any of these permissions required to use your device's features are disenabled, symplr Access might not work.
5. Uninstall and reinstall symplr Access. If nothing else has worked, completely uninstall symplr Access then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing symplr Access not working

2. Fix symplr Access Server issues & Internet Connection

1. Check network connection: An unstable Internet will make symplr Access be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to symplr Access not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, symplr Access may not be able to connect to the Internet when running in the background.