Contact SEP Cloud. Customer Service

Why should I report an Issue with SEP Cloud.?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Symantec Enterprise Division, Broadcom Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Symantec Endpoint Protection Cloud™ is industry-leading security as a service that protects your users and all their devices against advanced threats and zero day attacks, and provides simplified deployment and management from the cloud. ymantec Endpoint Protection Cloud™ provides you access to enterprise internal resources (such as email, WiFi, VPN, etc. ) which require the activation of the device administrator privilege.

2. This privilege can allow an administrator to remotely wipe or lock your device.

3. This application also uses Accessibility services.

1. Guessing it works but after got new device wouldn't let me update to new device what'd I doing wrongExcellent protection best in the worldNot sure this is legit.How can i enroll my deviceGreat, I love symantec products like endpoint, Norton.

1. Fix SEP Cloud. Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SEP Cloud.: Restarting the app will resolve most errors.
2. Update the SEP Cloud. App. Here is how:
   1. On Android goto PlayStore » Search for "SEP Cloud." » Open SEP Cloud. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SEP Cloud. » click "UPDATE".
3. Clear SEP Cloud. app cache: Clearing cached data will force your app to retrieve the latest data directly from SEP Cloud. servers.
   1. On Android, goto Settings » Apps » Select "SEP Cloud." » click Storage » click "Clear Cache".
4. Check SEP Cloud. app permissions. If any of these permissions required to use your device's features are disenabled, SEP Cloud. might not work.
5. Uninstall and reinstall SEP Cloud.. If nothing else has worked, completely uninstall SEP Cloud. then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SEP Cloud. not working

2. Fix SEP Cloud. Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SEP Cloud. be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SEP Cloud. not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SEP Cloud. may not be able to connect to the Internet when running in the background.