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Why should I report an Issue with Mobile HotSpot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AndroidSTT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mobile HotSpot

1. Mobile HotSpot is the most complete application on Google Play to manage tethering and share your Internet connection from your phone.

2. Mobile HotSpot is an application which facilitates your Internet phone connection sharing either with your tablet or PC via a Wi-Fi connection (tethering).

3. Finally, in order to save your battery "Mobile HotSpot" turns itself off and instantly stops sharing when your battery is running at less than 20%.

4. In the same way, as you disconnect your phone from a power source you can automatically turn off the HotSpot application.

5. Mobile HotSpot shows the number of devices connected to your hotspot.

6. If Mobile HotSpot is not compatible with your device, please don’t rate it negatively.

7. Warning, some providers block the Internet connection sharing or tethering (Ex: Sprint).

8. Also you can automatically activate your HotSpot as you connect your phone on AC or USB power.

9. You can define a timer to turn off your HotSpot automatically after a number of minutes.

10. This application works only if tethering is running on your phone.

11. Most parameters can be changed via a configuration screen available via the menu: SSID, timer, battery level, notification.

Customer Insights

1. First there was no customizable wifi name that u can put,but the PASSWORD IS ONLY CUSTOMIZABLE.😠 Second when you activate it there's nothing...sad😭App didnt let me change wifi name, or connect to wifi on other devices.. Didnt even do anything after I turned it on besides turn itself back off, which is counterproductiveApp doesn't turn on hotspot on my Moto G5 Plus with Oreo.

2. I was having trouble with my wi fi shutting off and now it does not so thats a 5 out of 5 in my books.im using the bottom of the line cheepy phone an LG K4 but its mine and like the day i bought it brand new.failed test - set to turn off Hotspot after 1 minute does not turn off mobile hotspot.

3. It's too bad because I really wanted the 30 min auto shut off feature.Won't even try to work I have straight talk and a network plan of both data and phone service.Im mike and i will give this app a t star rating but i only used it twice and if it messes up i will be back to update my 5star rating.

4. Don't use it.Doesn't list network name anywhere and no indicator what it might be when searching list via wifi.

5. other phone still able to connect to wifiIt showed the ssid but couldnt get in to it.

6. Pissed off cuz like a fool, I spent way too much time trying to get it to work.

7. Trash, uninstalled.Its funny because I saw 5star reviews but when I opned the app... it sucked.

8. both will not connect to any other device.

9. very disappointed from what it used to beThis app is made for older models of Samsung cellphones.

10. If you have an newer version it won't work.

11. Guess I will waste more time on a nother free get what u pay for app.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open Mobile HotSpot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear Mobile HotSpot app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "Mobile HotSpot" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working


2. Fix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues