Published by kirici on Dec 12, 2024

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Why should I report an Issue with Mobile Hotspot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of kirici to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Customer Insights

1. Maintain the app high level of performance.I don't want to be to harsh from the speed test it run great but when I try to connect it to my playstation in says their is an error if it gets fixed and runs fast I will change it to 5 starts.This app allowed me to use my phone as a tether which my phone wouldn't allow, despite only wanting the phones to be connected to share files, not hotspot mobile data.For some reason hotspot on phone in settings is gone so I download this app otherwise it means doing a phone search this app is simple to use a give me what I need a quick hotspot with least amount of hassle so thanks but wish Samsung did not remove it from settings icons so 5* from meDon't want to be harsh, but all it does is turn on your regular hotspot, no use if you have no data or hotspot plan.

2. Thank you so much for the app! Really love it! Hope you add that feature! ❤️❤️👍🔒Excellent app for me because my phone not have any the program of setting timing to stop hotspot.

3. Everything is really great! It's make me easy to turn off my hotspot without open the phone.

4. Listen, it was a great app! I loved it so much! It could connect to multiple devices and run Fortnite! I didn't have a hotspot before so this was nice, until it stopped working.

5. But it interface is soo Dell.Well I'm trying to use it because when I had Facebook it seemed like everybody was using all my data or everything that I had on my phone and I had nothing to use so I think hopefully this will help me outThe app is performing brilliantly well.

6. Also, put hotspot ping limit feature so they think our hotspot is slow.

7. The phone's hot spot works just fine but it would be nice if this worked again.

8. So there is limit to turn on the hotspot.

9. This app has the feature it has speed test and data limit has so excellent I like this app.

10. I've installed this on my 90 year old mothers phone so she can drive her tablet.

11. But i think you should also put block someone without changing the password feature so they didn't realised that they got block and think it's a bug.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open Mobile Hotspot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear Mobile Hotspot app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "Mobile Hotspot" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working


2. Fix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues

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