Contact Xfinity WiFi Hotspots Customer Service

Why should I report an Issue with Xfinity WiFi Hotspots?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Comcast Cable Corporation, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Xfinity WiFi Hotspots app for Android is available exclusively for Xfinity Internet customers and contains WiFi security features to improve your safety and privacy while using certain Xfinity WiFi hotspots around town.

2. This app is included with your Xfinity Internet service. • A WiFi enabled device running Android 4.

3. Xfinity WiFi is included with Xfinity Internet service (Performance tier and above) for no additional charge.

4. It makes it easy to find Xfinity WiFi hotspots with enhanced search tools and directions.

5. The app enables your device to automatically connect you to Xfinity WiFi hotspots when in range.

6. Xfinity WiFi is the largest, fastest WiFi network in the nation, so there is always a hotspot where you need it most.

7. Look up your existing Xfinity ID (email, mobile phone, or username): xfinity.

8. Reset your Xfinity password: xfinity.

9. Stream what you love around town.

10. Save on your mobile data plan.

1. Big tip to move things along... go into settings and download 'offline settings' for your location, it seems to help with trying to connect to the secure 'XFINITY' hotspots, but it still isn't close to 100%.

2. Either publish a security profile for Android devices or fix the app to connect to the XFINITY network.Frustrating! How does this have 4 stars? I agree w/all of the most recent reviews.

3. For over a week I have been trying to connect to a secure Xfinity wifi at work, and there is no internet no matter what I try.

4. all it shows is many supposedly available Xfinity wifi hotspots on a list or a map view with absolutely no way to connect to them.

5. But, noooo....I have to perform the most convoluted set of steps to connect (Android) and hope it stays connected (even if I stay in one spot) because if it doesn't, I have to start all over again.

6. Xfinity customer service was completely useless in helping me connect while traveling.

7. I thought this app would connect automatically to Xfinity hotspots once you had entered and saved your credentials.

8. I'm literally standing in front of the door of one location, and I see no way to force connect (I'm an Xfinity customer).

9. To connect to the XFINITY (secure) network I have to manually configure the connection.

10. It doesn't connect you to wifi; it doesn't manage the networks; it doesn't improve connectivity.

11. And downloading the location data doesn't seem to work well, as I did so and still couldn't see any locations later when I was offline.

1. Fix Xfinity WiFi Hotspots Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Xfinity WiFi Hotspots: Restarting the app will resolve most errors.
2. Update the Xfinity WiFi Hotspots App. Here is how:
   1. On Android goto PlayStore » Search for "Xfinity WiFi Hotspots" » Open Xfinity WiFi Hotspots » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xfinity WiFi Hotspots » click "UPDATE".
3. Clear Xfinity WiFi Hotspots app cache: Clearing cached data will force your app to retrieve the latest data directly from Xfinity WiFi Hotspots servers.
   1. On Android, goto Settings » Apps » Select "Xfinity WiFi Hotspots" » click Storage » click "Clear Cache".
4. Check Xfinity WiFi Hotspots app permissions. If any of these permissions required to use your device's features are disenabled, Xfinity WiFi Hotspots might not work.
5. Uninstall and reinstall Xfinity WiFi Hotspots. If nothing else has worked, completely uninstall Xfinity WiFi Hotspots then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Xfinity WiFi Hotspots not working

2. Fix Xfinity WiFi Hotspots Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Xfinity WiFi Hotspots be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Xfinity WiFi Hotspots not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Xfinity WiFi Hotspots may not be able to connect to the Internet when running in the background.