Contact Starkey Relax Customer Service

Why should I report an Issue with Starkey Relax?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Starkey Hearing Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Starkey Relax app is an informational resource and self-management tool, which is intended for incorporation into a hearing professional’s sound therapy protocol for patients diagnosed with tinnitus.

2. Starkey Relax allows you to customize 12 relief sounds by modifying the volume, frequency response, and rate of fluctuation, providing you with highly-personalized relief sounds for your unique tinnitus.

3. With Starkey Relax, you can create new, customized relief sounds coupled with soothing images to best suit the changing behavior of your subjective tinnitus.

4. While there is no cure for tinnitus, treatment options such as sound therapy and counseling can provide relief.

5. You can also stream the relief sounds from your 900sync hearing aids (via the SurfLink Mobile device) from Starkey, Audibel, NuEar, MicroTech, and AGX Hearing.

6. Starkey Hearing Technologies is a proud corporate member of the American Tinnitus Association, a global leader in the effort to cure tinnitus.

7. Ringing, buzzing, roaring, clicking, and hissing are words which can be used to describe tinnitus, the perception of sound in your ear(s) or head when no external sound is present.

8. You can play Starkey Relax relief sounds through your Android device or any connected speaker/headphone.

9. Sound therapy uses sound to decrease the loudness or prominence of tinnitus.

10. ATA brings together patients, healthcare providers, researchers, and industry partners to improve tinnitus information and support, and fund vital tinnitus research.

1. Thank you Starkey!!My tinnitus has 3 different sounds 1 sounds like the whine of an ancient tube TV starting up, 2 all the crickets around a farm pond on a hot summer night & 3rd a bird sanctuary with 2 million inhabitants... All turned up to about 5... Happy to say this really helped me get to sleep tyvm for this app :)Static noise in background on some settings.

2. but then the doctor introduced this app and i tested last night with the raining sound for 8 hrs and now the sound has gone!!! so if anyone has a problem try it!I've had profound, disabling tinnitus for 17 years.

3. Relaxation has improved 100%.excellent!! from a week ago had a problem that from one of ears annoying sound had come for 24 hrs that couldnt sleep at all.

4. Great for background sounds for meditation and tinnitus for getting to sleep.

5. I find the bird sounds to be very relaxing and good sound therapy.

6. Plus it has a timer in it to if you don't want to play all night.

7. Love this app.

1. Fix Starkey Relax Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Starkey Relax: Restarting the app will resolve most errors.
2. Update the Starkey Relax App. Here is how:
   1. On Android goto PlayStore » Search for "Starkey Relax" » Open Starkey Relax » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Starkey Relax » click "UPDATE".
3. Clear Starkey Relax app cache: Clearing cached data will force your app to retrieve the latest data directly from Starkey Relax servers.
   1. On Android, goto Settings » Apps » Select "Starkey Relax" » click Storage » click "Clear Cache".
4. Check Starkey Relax app permissions. If any of these permissions required to use your device's features are disenabled, Starkey Relax might not work.
5. Uninstall and reinstall Starkey Relax. If nothing else has worked, completely uninstall Starkey Relax then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Starkey Relax not working

2. Fix Starkey Relax Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Starkey Relax be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Starkey Relax not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Starkey Relax may not be able to connect to the Internet when running in the background.