Contact SoundCheck Customer Service

Why should I report an Issue with SoundCheck?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Starkey Hearing Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. SoundCheck is a hearing screener / sound level meter application created by Starkey Hearing Technologies that allows you measure environmental noise levels and to quickly evaluate your own hearing to determine if it is within a normal range, or if you have potential hearing loss. • Screening results are displayed in an easy-to-understand format as well as offering an option to obtain more detailed view to show results for specific areas of your hearing. • Screening results are can be saved to track changes over time or for you to discuss further with a qualified hearing professional. • Noise Check can measure environmental noise levels and includes information about common sound levels.

2. Some of the first clues that you may be experiencing a hearing loss are when you notice difficulty in noise, or it seems like people are mumbling when they talk.

3. You are not alone; over 36 million Americans have some degree of hearing loss, ranging from mild to severe.

4. Contrary to popular belief, hearing loss does not just affect the elderly.

5. In fact, the majority of people with hearing loss are younger than the age of 65.

6. SoundCheck is a fun and convenient way to evaluate your own hearing and the hearing of your family and friends.

7. SoundCheck is designed to be as accurate as possible given a reliable set of headphones and Android version 4. 0 or greater.

8. For the Noise Check feature the accuracy is dependent on the phone hardware.

9. Do you have trouble understanding a conversation in noisy or crowded areas like a restaurant?

10. Do people seem to mumble more than they used to?

11. Do you find yourself asking for things to be repeated?

1. It's supposed to prompt with sounds, so this is outrageous.This app is too old and appears incompatible with newer versions of Android.It doesn't work with Samsung S10 android system.It does,nt work with samsung s20Trash doesnt even openDoesn't work 😕Says it is out of dateMy son had severe ear infections and the doctor said he might experience hearing loss until it clears completely up.

2. This was a great app to check his hearing, I was so worried if it caused permanent hearing loss.Does not ask for personal info! Use decent ear buds for isolation in an extremely quiet room for best results.

3. Alleviated fear of high frequency hearing loss.

4. Doesn't check hearing beyond 4khz.

5. There are far better apps for this.Why the heck does it need security access to location and photos.

6. Is set on a predetermined sequence that cannot be corrected as you go if you think you messed up.

7. You cannot decide which tones to do first.

8. I feel MUCH better.

1. Fix SoundCheck Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SoundCheck: Restarting the app will resolve most errors.
2. Update the SoundCheck App. Here is how:
   1. On Android goto PlayStore » Search for "SoundCheck" » Open SoundCheck » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SoundCheck » click "UPDATE".
3. Clear SoundCheck app cache: Clearing cached data will force your app to retrieve the latest data directly from SoundCheck servers.
   1. On Android, goto Settings » Apps » Select "SoundCheck" » click Storage » click "Clear Cache".
4. Check SoundCheck app permissions. If any of these permissions required to use your device's features are disenabled, SoundCheck might not work.
5. Uninstall and reinstall SoundCheck. If nothing else has worked, completely uninstall SoundCheck then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SoundCheck not working

2. Fix SoundCheck Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SoundCheck be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SoundCheck not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SoundCheck may not be able to connect to the Internet when running in the background.