Published by SPAN Enterprises LLC on Nov 9, 2024

Report an issue with Span People.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Span People?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SPAN Enterprises LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Span People

1. PayWow is a secure payroll solution designed specifically for small businesses. myPayWow allows employees to easily request time off, record shifts, download pay stubs, and so much more! New feature!

2. Now through myPayWow, contractors can manage their personal or business information, download pay statements, record their work time, and more!

3. Use myPayWow's time clock to clock in and out of shifts, as well as view work summaries for a specific day, week, or pay period.

4. Employees can request time off and receive notifications on the status of requests.

5. Manage personal information, filing status, Form I-9 and/or Form W-4 details, Form W-9, and much more.

6. Reporting Managers can add, modify and approve shifts and time off requests for their reportees.

7. Access your account using a personal identification number (PIN) or the fingerprint feature on your phone.

8. Tipped employees or contractors can track their daily tips.

9. E-sign employment, tax forms, and direct deposit authorization documents.

10. Employees can download their pay stubs and contractors can download their pay statements.

Span People Customer Insights

1. Now I can track all work hours as well as time-off 😊Reminder setting is very useful to maintain my work hours properly.I love this app.

2. Nor why access to my phone contacts is required in order for me to use the appThis app saves me from missing my attendance.

3. Not sure why Paywow needs access to my photos, messages, etc.

Steps to Troubleshoot & Fix Span People Issues

1. Fix Span People Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Span People: Restarting the app will resolve most errors.
  2. Update the Span People App. Here is how:
    1. On Android goto PlayStore » Search for "Span People" » Open Span People » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Span People » click "UPDATE".
  3. Clear Span People app cache: Clearing cached data will force your app to retrieve the latest data directly from Span People servers.
    1. On Android, goto Settings » Apps » Select "Span People" » click Storage » click "Clear Cache".
  4. Check Span People app permissions. If any of these permissions required to use your device's features are disenabled, Span People might not work.
  5. Uninstall and reinstall Span People. If nothing else has worked, completely uninstall Span People then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Span People not working


2. Fix Span People Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Span People be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Span People not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Span People may not be able to connect to the Internet when running in the background.

Reported Issues