Published by NewTouch

Report an issue with Personal Accountant.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Personal Accountant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NewTouch to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Personal Accountant Customer Insights

Steps to Troubleshoot & Fix Personal Accountant Issues

1. Fix Personal Accountant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Personal Accountant: Restarting the app will resolve most errors.
  2. Update the Personal Accountant App. Here is how:
    1. On Android goto PlayStore » Search for "Personal Accountant" » Open Personal Accountant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Personal Accountant » click "UPDATE".
  3. Clear Personal Accountant app cache: Clearing cached data will force your app to retrieve the latest data directly from Personal Accountant servers.
    1. On Android, goto Settings » Apps » Select "Personal Accountant" » click Storage » click "Clear Cache".
  4. Check Personal Accountant app permissions. If any of these permissions required to use your device's features are disenabled, Personal Accountant might not work.
  5. Uninstall and reinstall Personal Accountant. If nothing else has worked, completely uninstall Personal Accountant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Personal Accountant not working


2. Fix Personal Accountant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Personal Accountant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Personal Accountant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Personal Accountant may not be able to connect to the Internet when running in the background.

Reported Issues